Problems inserting picture from scanner into WORD document.

I have a scanner (Canoscan N12402#2).Recently, whenever I
try to insert a picture from it into a WORD document,
only the 'Custom Insert' button is available and I much
prefer to use the 'Insert' button because it is quicker!

The 'Insert' button worked perfectly well before, but
now, it is unavailable! I would be most grateful if
anyone can shed some light on this particular problem!!

Thank you!!

bobbymi
Mon Nov 10 16:39:51 CST 2003

Hello D. Harris,

I am not entirely sure what version of Word you are using; I am assuming
Word XP or 2003. This process changed because we no longer install Twain
software when installing Microsoft Office applications, we rely on the
software that is installed by your scanner manufacturer. Here are links to
the articles that explain the process available for scanning directly into
Word.

These options work but the most reliable and suggested way to get a scanned
image into a document is to scan the document using your scanner software
and then save the image to your hard drive and then use the Insert |
Picture | From File option and browse to the image.

Please let me know if this answers your question.

Links:
Word 2000
240183.KB.EN-US WD2000: Microsoft Word 2000 Supports TWAIN-Compliant
Scanners and Cameras
http://support.microsoft.com/default.aspx?scid=KB;EN-US;240183

Word XP
281513.KB.EN-US HOW TO: Insert Scanned Images in Word 2002
http://support.microsoft.com/default.aspx?scid=KB;EN-US;281513

Word 2003
827100.KB.EN-US How to Insert Scanned Images in Microsoft Office 2003
Programs
http://support.microsoft.com/default.aspx?scid=KB;EN-US;827100

Bobby Mikkelson
Partner Technnical Lead
Consumer Platforms and Business Applications