Problem opening Word 2003 file - depending on network environment?

Hi,

A local file that I use on my laptop at work (which is connected to our
office LAN) won't open (Word just hangs) when I bring my laptop home and
connect to my wireless network. The same file opens with no problem on my
home PC. I have Office 2003 installed on both.

Thinking that there may be some problems with linked files I tried an
experiment: I selected all data (Ctrl+A) in the file, deleted everything, and
saved the file under a different name. I was still not able to open the file
on my work laptop when at home.

I then saved the file as Word "1997-03 &6.0/95 - RTF". I was then able to
open the file on my work laptop at home. Then things got even wierder - I
then saved the open file on my laptop as .doc again - but when I closed it, I
was again unable to open it again!!

I can open other documents on my laptop when at home without problems.

Any ideas?

Thanks,
Matt

Terry
Tue Dec 11 13:36:01 PST 2007

Are you also using Office 2003 at work? Can your laptop see a printer when
you are using it at home?

--
Terry Farrell - MS Word MVP

"Matt from GVA" <MattfromGVA@discussions.microsoft.com> wrote in message
news:B16B8632-AE28-4A7B-A392-E55B6C95FB19@microsoft.com...
> Hi,
>
> A local file that I use on my laptop at work (which is connected to our
> office LAN) won't open (Word just hangs) when I bring my laptop home and
> connect to my wireless network. The same file opens with no problem on my
> home PC. I have Office 2003 installed on both.
>
> Thinking that there may be some problems with linked files I tried an
> experiment: I selected all data (Ctrl+A) in the file, deleted everything,
> and
> saved the file under a different name. I was still not able to open the
> file
> on my work laptop when at home.
>
> I then saved the file as Word "1997-03 &6.0/95 - RTF". I was then able to
> open the file on my work laptop at home. Then things got even wierder - I
> then saved the open file on my laptop as .doc again - but when I closed
> it, I
> was again unable to open it again!!
>
> I can open other documents on my laptop when at home without problems.
>
> Any ideas?
>
> Thanks,
> Matt
>
>

MattfromGVA
Tue Dec 11 14:19:01 PST 2007

Hi Terry,

Office 2003 in both environments. I have since seen your replies on
installing a local printer. I have created a dummy local printer and set it
as default and can now open the files on my office laptop while at home.
However - it takes over a minute for these files to open...

Perhaps I've still got some tweaking to do...?

Matt


"Terry Farrell" wrote:

> Are you also using Office 2003 at work? Can your laptop see a printer when
> you are using it at home?
>
> --
> Terry Farrell - MS Word MVP
>
> "Matt from GVA" <MattfromGVA@discussions.microsoft.com> wrote in message
> news:B16B8632-AE28-4A7B-A392-E55B6C95FB19@microsoft.com...
> > Hi,
> >
> > A local file that I use on my laptop at work (which is connected to our
> > office LAN) won't open (Word just hangs) when I bring my laptop home and
> > connect to my wireless network. The same file opens with no problem on my
> > home PC. I have Office 2003 installed on both.
> >
> > Thinking that there may be some problems with linked files I tried an
> > experiment: I selected all data (Ctrl+A) in the file, deleted everything,
> > and
> > saved the file under a different name. I was still not able to open the
> > file
> > on my work laptop when at home.
> >
> > I then saved the file as Word "1997-03 &6.0/95 - RTF". I was then able to
> > open the file on my work laptop at home. Then things got even wierder - I
> > then saved the open file on my laptop as .doc again - but when I closed
> > it, I
> > was again unable to open it again!!
> >
> > I can open other documents on my laptop when at home without problems.
> >
> > Any ideas?
> >
> > Thanks,
> > Matt
> >
> >
>

Terry
Wed Dec 12 01:52:41 PST 2007

Well you are getting somewhere. Slow opening may be caused by a Mapped Drive
that is available at work but invalid at home. So delete any mapped drives
in Windows Explorer. Does that work now?

To resolve this problem long-term, you should set up your laptop with 2
profiles, a WORK profile and a HOME profile.

Terry

"Matt from GVA" <MattfromGVA@discussions.microsoft.com> wrote in message
news:C0050BD7-A8CC-4926-9104-74A441F195B7@microsoft.com...
> Hi Terry,
>
> Office 2003 in both environments. I have since seen your replies on
> installing a local printer. I have created a dummy local printer and set
> it
> as default and can now open the files on my office laptop while at home.
> However - it takes over a minute for these files to open...
>
> Perhaps I've still got some tweaking to do...?
>
> Matt
>
>
> "Terry Farrell" wrote:
>
>> Are you also using Office 2003 at work? Can your laptop see a printer
>> when
>> you are using it at home?
>>
>> --
>> Terry Farrell - MS Word MVP
>>
>> "Matt from GVA" <MattfromGVA@discussions.microsoft.com> wrote in message
>> news:B16B8632-AE28-4A7B-A392-E55B6C95FB19@microsoft.com...
>> > Hi,
>> >
>> > A local file that I use on my laptop at work (which is connected to our
>> > office LAN) won't open (Word just hangs) when I bring my laptop home
>> > and
>> > connect to my wireless network. The same file opens with no problem on
>> > my
>> > home PC. I have Office 2003 installed on both.
>> >
>> > Thinking that there may be some problems with linked files I tried an
>> > experiment: I selected all data (Ctrl+A) in the file, deleted
>> > everything,
>> > and
>> > saved the file under a different name. I was still not able to open the
>> > file
>> > on my work laptop when at home.
>> >
>> > I then saved the file as Word "1997-03 &6.0/95 - RTF". I was then able
>> > to
>> > open the file on my work laptop at home. Then things got even wierder -
>> > I
>> > then saved the open file on my laptop as .doc again - but when I closed
>> > it, I
>> > was again unable to open it again!!
>> >
>> > I can open other documents on my laptop when at home without problems.
>> >
>> > Any ideas?
>> >
>> > Thanks,
>> > Matt
>> >
>> >
>>

MattfromGVA
Wed Dec 12 05:26:03 PST 2007

Thanks for your help - I'll check with our IT help desk on the profile
question.

Matt

"Terry Farrell" wrote:

> Well you are getting somewhere. Slow opening may be caused by a Mapped Drive
> that is available at work but invalid at home. So delete any mapped drives
> in Windows Explorer. Does that work now?
>
> To resolve this problem long-term, you should set up your laptop with 2
> profiles, a WORK profile and a HOME profile.
>
> Terry
>
> "Matt from GVA" <MattfromGVA@discussions.microsoft.com> wrote in message
> news:C0050BD7-A8CC-4926-9104-74A441F195B7@microsoft.com...
> > Hi Terry,
> >
> > Office 2003 in both environments. I have since seen your replies on
> > installing a local printer. I have created a dummy local printer and set
> > it
> > as default and can now open the files on my office laptop while at home.
> > However - it takes over a minute for these files to open...
> >
> > Perhaps I've still got some tweaking to do...?
> >
> > Matt
> >
> >
> > "Terry Farrell" wrote:
> >
> >> Are you also using Office 2003 at work? Can your laptop see a printer
> >> when
> >> you are using it at home?
> >>
> >> --
> >> Terry Farrell - MS Word MVP
> >>
> >> "Matt from GVA" <MattfromGVA@discussions.microsoft.com> wrote in message
> >> news:B16B8632-AE28-4A7B-A392-E55B6C95FB19@microsoft.com...
> >> > Hi,
> >> >
> >> > A local file that I use on my laptop at work (which is connected to our
> >> > office LAN) won't open (Word just hangs) when I bring my laptop home
> >> > and
> >> > connect to my wireless network. The same file opens with no problem on
> >> > my
> >> > home PC. I have Office 2003 installed on both.
> >> >
> >> > Thinking that there may be some problems with linked files I tried an
> >> > experiment: I selected all data (Ctrl+A) in the file, deleted
> >> > everything,
> >> > and
> >> > saved the file under a different name. I was still not able to open the
> >> > file
> >> > on my work laptop when at home.
> >> >
> >> > I then saved the file as Word "1997-03 &6.0/95 - RTF". I was then able
> >> > to
> >> > open the file on my work laptop at home. Then things got even wierder -
> >> > I
> >> > then saved the open file on my laptop as .doc again - but when I closed
> >> > it, I
> >> > was again unable to open it again!!
> >> >
> >> > I can open other documents on my laptop when at home without problems.
> >> >
> >> > Any ideas?
> >> >
> >> > Thanks,
> >> > Matt
> >> >
> >> >
> >>
>