Beth
Fri Nov 21 21:13:37 CST 2003
If Norton AV was installed at one time then the DLL for the Office
Plug-in could still be registered.
Search for : officeav.dll
If you find it then go to Start/Run and run the following command:
regsvr32 /u "<path>\officeav.dll"
Here is a KB article that provides a few additional details. It does
not include information on Norton CE but it will contain additional
details on the unregister command if you need them:
http://support.microsoft.com/?kbid=329820
--
Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.
~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP
Word FAQ:
http://mvps.org/word
TechTrax eZine:
http://mousetrax.com/techtrax/
MVP FAQ site:
http://mvps.org/
"M Rosen" <xtr5@yahoo.com> wrote in message
news:058201c3b09b$947ceb60$a301280a@phx.gbl...
> Thank you for your response.
> I use a Norton AV, Corp edition that does not have this
> choice. However, I have completely disabled the AV
> program. The problem persists.
> Since I could not survive without Word, I have
> reinstalled it, and it works just fine, of course no
> update yet. I would prefer not to reinstall the rest of
> the Office.
>
> M Rosen.
>
>
> >-----Original Message-----
> >If you also use Norton AV then go to Norton Options and
> in the
> >Miscellaneous section turn off: "Enable Office Plug-in"
> >
> >--
> >Please post all follow-up questions to the newsgroup.
> Requests for
> >assistance by email can not be acknowledged.
> >
> >~~~~~~~~~~~~~~~
> >Beth Melton
> >Microsoft Office MVP
> >
> >Word FAQ:
http://mvps.org/word
> >TechTrax eZine:
http://mousetrax.com/techtrax/
> >MVP FAQ site:
http://mvps.org/
> >
> >
> >"M Rosen" <xtr5@yahoo.com> wrote in message
> >news:065901c3af1c$400b66e0$a501280a@phx.gbl...
> >> Hi,
> >>
> >> I operate Windows XP, Word 2002, and other office 2000
> >> component, Power Point Excel. I have just updated it
> >> all, using the update wizard in Microsoft web site.
> >> Since this update, I can not open any file using the
> >> above applications. In Word I get an error
> message, "The
> >> file xxx.doc is not available.". In Power Point the
> >> error is "The path or file name for xxx.ppt is invalid.
> >> Please check that the path and file name are correct".
> >> In Excel, I get "Unable to read file".
> >> These error are the same whether I attempt to open the
> >> file by double clicking from the explorer window or
> from
> >> within the application. Also, this occurs to file I
> have
> >> worked recently as well as for dummy file I have just
> now
> >> created, saved and tried to open again.
> >>
> >> Thank you,
> >> M Rosen
> >>
> >
> >
> >.
> >