Terry
Fri Jul 04 02:40:37 PDT 2008
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There is absolutely no way that Word is prompting you to save changes to =
normal.dotm when you are opened in Safe Mode. It doesn't exist in Safe =
Mode - so your problem cannot possibly be the same as Lauren's, so =
please don't cloud her issue.
Terry
"Cyn" <cdagnalmyron@comcast.net> wrote in message =
news:5C71ECA5-7D5E-4668-9F95-7AEED2C2D76A@microsoft.com...
My similar problems with Word 2007 continue even in "Safe Mode." I've =
had to give up and use Open Office Writer for documents created with =
2003, etc., and which were created with templates. It's very annoying, =
but even the higher level Microsoft techs couldn=E2=80=99t help. =
Doesn't appear to be add in related according to this suggestion, =
so...it'll just continue to be an unsolved mystery!
--=20
Cynthia Dagnal Myron
Faculty
University of Phoenix
omoya@email.phoenix.edu=20
bioko@live.com
520-241-0126
=20
"LaurenM" <LaurenM@discussions.microsoft.com> wrote in message =
news:2DBE2693-4E72-44C1-A099-4875E532EB7E@microsoft.com...
Thanks for your response, Terry. I will check out the articles and =
hopefully=20
a solution will be in there!
I appreciate yout time.
LaurenM
"Terry Farrell" wrote:
> Usually this is due to a badly written and tested third party =
add-in. Adobe=20
> are infamous for this as is Norton (Symantec) and several others.
>=20
> Test by running in Safe Mode. From Start, Run (Winkey+R), type in
>=20
> winword /a
>=20
> and press enter. Open a document and test for editing and closing =
now. If it=20
> is OK now, then you have installed something that has placed an =
incompatible=20
> add-in in Word/Office.
>=20
> See how to find add-ins
>=20
> =
http://www.word.mvps.org/FAQs/Customization/CheckIfAddinsInstalled.htm
>=20
>
http://office.microsoft.com/en-us/assistance/HA011514521033.aspx
>=20
> --=20
> Terry Farrell - MSWord MVP
>=20
> "LaurenM" <LaurenM@discussions.microsoft.com> wrote in message=20
> news:2C11440B-8344-410A-BF8D-0DA36C667984@microsoft.com...
> > Hi all,
> >
> > I have a user who keeps receiving the message that there were =
changes to=20
> > the
> > normal.dot and does she want to save the changes. To her =
knowledge, she=20
> > does
> > not make any changes to the document so she picks "No" most of the =
time=20
> > but
> > she picks "Yes" somes. However, the message keeps popping up. =
Usually=20
> > after
> > the message goes away, she can't open up any Word docs or save any =
Word
> > documents and her computer gets more and more difficult to work =
with. For
> > example, other applications will open in "Read Only" even if she =
has=20
> > access
> > to save the documents. A restart will solve the problem =
temporarliy but=20
> > then
> > the problems start up again. I have tried to replace the =
normal.dot but=20
> > this
> > doesn't make the issue go away. I have also deleted any temp files =
but=20
> > still
> > the issue continues.
> >
> > She is using a Windows XP operating system and is using Office =
2003. If
> > anyone can shed some light on this, I would greatly appreciate it.
> >
> > Thanks!
> > LaurenM=20
>
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<DIV><FONT face=3DVerdana color=3D#000080>There is absolutely no way =
that Word is=20
prompting you to save changes to normal.dotm when you are opened in Safe =
Mode.=20
It doesn't exist in Safe Mode - so your problem cannot possibly be the =
same as=20
Lauren's, so please don't cloud her issue.</FONT></DIV>
<DIV><FONT face=3DVerdana color=3D#000080></FONT> </DIV>
<DIV><FONT face=3DVerdana color=3D#000080>Terry</FONT></DIV>
<BLOCKQUOTE=20
style=3D"PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; =
BORDER-LEFT: #000080 2px solid; MARGIN-RIGHT: 0px">
<DIV>"Cyn" <<A=20
=
href=3D"mailto:cdagnalmyron@comcast.net">cdagnalmyron@comcast.net</A>>=
wrote=20
in message <A=20
=
href=3D"news:5C71ECA5-7D5E-4668-9F95-7AEED2C2D76A@microsoft.com">news:5C7=
1ECA5-7D5E-4668-9F95-7AEED2C2D76A@microsoft.com</A>...</DIV>
<DIV>My similar problems with Word 2007 continue even in "Safe =
Mode." =20
I've had to give up and use Open Office Writer for documents created =
with=20
2003, etc., and which were created with templates. It's very =
annoying,=20
but even the higher level Microsoft techs couldn=E2=80=99t help. =
Doesn't appear=20
to be add in related according to this suggestion, so...it'll just =
continue to=20
be an unsolved mystery!</DIV>
<DIV><BR>-- <BR>Cynthia Dagnal Myron<BR>Faculty<BR>University of =
Phoenix<BR><A=20
href=3D"mailto:omoya@email.phoenix.edu">omoya@email.phoenix.edu</A> =
<BR><A=20
=
href=3D"mailto:bioko@live.com">bioko@live.com</A><BR>520-241-0126</DIV>
<DIV> </DIV>
<DIV><BR> </DIV>
<DIV>"LaurenM" <<A=20
=
href=3D"mailto:LaurenM@discussions.microsoft.com">LaurenM@discussions.mic=
rosoft.com</A>>=20
wrote in message <A=20
=
href=3D"news:2DBE2693-4E72-44C1-A099-4875E532EB7E@microsoft.com">news:2DB=
E2693-4E72-44C1-A099-4875E532EB7E@microsoft.com</A>...</DIV>Thanks=20
for your response, Terry. I will check out the articles and hopefully =
<BR>a=20
solution will be in there!<BR><BR>I appreciate yout=20
time.<BR><BR>LaurenM<BR><BR>"Terry Farrell" wrote:<BR><BR>> Usually =
this is=20
due to a badly written and tested third party add-in. Adobe <BR>> =
are=20
infamous for this as is Norton (Symantec) and several others.<BR>> =
<BR>>=20
Test by running in Safe Mode. From Start, Run (Winkey+R), type =
in<BR>>=20
<BR>> winword /a<BR>> <BR>> and press enter. Open a document =
and test=20
for editing and closing now. If it <BR>> is OK now, then you have =
installed=20
something that has placed an incompatible <BR>> add-in in=20
Word/Office.<BR>> <BR>> See how to find add-ins<BR>> <BR>> =
<A=20
=
href=3D"
http://www.word.mvps.org/FAQs/Customization/CheckIfAddinsInstalle=
d.htm">
http://www.word.mvps.org/FAQs/Customization/CheckIfAddinsInstalled=
.htm</A><BR>>=20
<BR>> <A=20
=
href=3D"
http://office.microsoft.com/en-us/assistance/HA011514521033.aspx"=
>
http://office.microsoft.com/en-us/assistance/HA011514521033.aspx</A><BR>=
>=20
<BR>> -- <BR>> Terry Farrell - MSWord MVP<BR>> <BR>> =
"LaurenM"=20
<<A=20
=
href=3D"mailto:LaurenM@discussions.microsoft.com">LaurenM@discussions.mic=
rosoft.com</A>>=20
wrote in message <BR>> <A=20
=
href=3D"news:2C11440B-8344-410A-BF8D-0DA36C667984@microsoft.com">news:2C1=
1440B-8344-410A-BF8D-0DA36C667984@microsoft.com</A>...<BR>>=20
> Hi all,<BR>> ><BR>> > I have a user who keeps =
receiving the=20
message that there were changes to <BR>> > the<BR>> > =
normal.dot=20
and does she want to save the changes. To her knowledge, she <BR>> =
>=20
does<BR>> > not make any changes to the document so she picks =
"No" most=20
of the time <BR>> > but<BR>> > she picks "Yes" somes. =
However, the=20
message keeps popping up. Usually <BR>> > after<BR>> > the =
message=20
goes away, she can't open up any Word docs or save any Word<BR>> =
>=20
documents and her computer gets more and more difficult to work with.=20
For<BR>> > example, other applications will open in "Read Only" =
even if=20
she has <BR>> > access<BR>> > to save the documents. A =
restart=20
will solve the problem temporarliy but <BR>> > then<BR>> > =
the=20
problems start up again. I have tried to replace the normal.dot but =
<BR>>=20
> this<BR>> > doesn't make the issue go away. I have also =
deleted any=20
temp files but <BR>> > still<BR>> > the issue =
continues.<BR>>=20
><BR>> > She is using a Windows XP operating system and is =
using=20
Office 2003. If<BR>> > anyone can shed some light on this, I =
would=20
greatly appreciate it.<BR>> ><BR>> > Thanks!<BR>> > =
LaurenM=20
<BR>> </BLOCKQUOTE></BODY></HTML>
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