Help! "Setup has encountered a problem updating my system registr

I'm a professional writer and my work has come to a dead halt until I get
this problem solved.

I have a newer computer, Vista OS, and I use word '97 from my "MS 97 Works
CD". I was writing awayi when my word '97 suddenly froze. It would not
respond.

I activated my (12 ghosts) backup copy, but the same thing happen. My word
was frozen.

I rebooted, reinstalled my word '97 (twice), but on each setup I got the
error message: "Setup has encountered a problem updating your system
registry". (It did finish the installation, but the original problem was
still there.) At some point (I forget where) I also got the error message
"Word stub has stopped working". I went onto the web and found the error
discussed, but the fixes didn't apply to me (nor would I have been able to
understand them, if they had). I searched the forum for an answer but found
nothing.



-
Thanks, Don

Don
Tue Sep 23 16:06:01 PDT 2008

Further to my last post (above) . . . I've just discovered that my word '97
program works everywhere except with this one .doc file. So the problem must
be that the file is corrupted. My loss appears to be a mornings work. I did
manage to open the file by changing the .doc extension to .txt. (Which is
the only file extension that worked. It's a missmash, however. I tried to
turn the .txt file back into a doc, but that didn't work. Nor would it change
back into a .rtx. I'll have to plough through the .txt one, I guess, in
order to retrieve the (changes in a book) work I made this morning. If
anyone has a better idea, I'd appreciate hearing about it.
--
Thanks, Don


"Don" wrote:

> I'm a professional writer and my work has come to a dead halt until I get
> this problem solved.
>
> I have a newer computer, Vista OS, and I use word '97 from my "MS 97 Works
> CD". I was writing awayi when my word '97 suddenly froze. It would not
> respond.
>
> I activated my (12 ghosts) backup copy, but the same thing happen. My word
> was frozen.
>
> I rebooted, reinstalled my word '97 (twice), but on each setup I got the
> error message: "Setup has encountered a problem updating your system
> registry". (It did finish the installation, but the original problem was
> still there.) At some point (I forget where) I also got the error message
> "Word stub has stopped working". I went onto the web and found the error
> discussed, but the fixes didn't apply to me (nor would I have been able to
> understand them, if they had). I searched the forum for an answer but found
> nothing.
>
>
>
> -
> Thanks, Don

Don
Tue Sep 23 16:10:01 PDT 2008

Further to my previous messages. The .txt copy of my corrupt word file is an
incomplete mess. I can't do anything with it. If someone has a suggestion,
please let me know.
--
Thanks, Don


"Don" wrote:

> I'm a professional writer and my work has come to a dead halt until I get
> this problem solved.
>
> I have a newer computer, Vista OS, and I use word '97 from my "MS 97 Works
> CD". I was writing awayi when my word '97 suddenly froze. It would not
> respond.
>
> I activated my (12 ghosts) backup copy, but the same thing happen. My word
> was frozen.
>
> I rebooted, reinstalled my word '97 (twice), but on each setup I got the
> error message: "Setup has encountered a problem updating your system
> registry". (It did finish the installation, but the original problem was
> still there.) At some point (I forget where) I also got the error message
> "Word stub has stopped working". I went onto the web and found the error
> discussed, but the fixes didn't apply to me (nor would I have been able to
> understand them, if they had). I searched the forum for an answer but found
> nothing.
>
>
>
> -
> Thanks, Don

Don
Wed Sep 24 07:29:01 PDT 2008

It worked! You've saved creative work that I couldn't have replaced. Many
thanks Terry.
--
Thanks, Don


"Terry Farrell" wrote:

> If you don't have the original doc file, there's nothing to suggest. If it
> was still a doc file, then opening it in WordPad (uses the same file format
> as Word) may have worked, as may have the Recover Text from Any File option
> in Word.
>
> --
> Terry Farrell - MSWord MVP
>
> "Don" <Don@discussions.microsoft.com> wrote in message
> news:9FC2CCBB-B1C1-41E0-8749-3722C8DA765A@microsoft.com...
> > Further to my previous messages. The .txt copy of my corrupt word file is
> > an
> > incomplete mess. I can't do anything with it. If someone has a
> > suggestion,
> > please let me know.
> > --
> > Thanks, Don
> >
> >
> > "Don" wrote:
> >
> >> I'm a professional writer and my work has come to a dead halt until I get
> >> this problem solved.
> >>
> >> I have a newer computer, Vista OS, and I use word '97 from my "MS 97
> >> Works
> >> CD". I was writing awayi when my word '97 suddenly froze. It would not
> >> respond.
> >>
> >> I activated my (12 ghosts) backup copy, but the same thing happen. My
> >> word
> >> was frozen.
> >>
> >> I rebooted, reinstalled my word '97 (twice), but on each setup I got the
> >> error message: "Setup has encountered a problem updating your system
> >> registry". (It did finish the installation, but the original problem was
> >> still there.) At some point (I forget where) I also got the error message
> >> "Word stub has stopped working". I went onto the web and found the error
> >> discussed, but the fixes didn't apply to me (nor would I have been able
> >> to
> >> understand them, if they had). I searched the forum for an answer but
> >> found
> >> nothing.
> >>
> >>
> >>
> >> -
> >> Thanks, Don
>