purpleroses716
Thu Nov 08 09:32:12 PST 2007
That doesn't seem to be the solution either. Just this morning, I had 4
instances running in my processes. EVEN THOUGH, I didn't have Word running.
Any other suggestions? Believe me...I am willing try anything!
"Terry Farrell" wrote:
> There's something strange happening there. But my first thought it to clean
> out your temp folder. See
>
http://www.gmayor.com/what_to_do_when_word_crashes.htm for pointers and then
> see if that stops the problem.
>
> Terry
>
> "RKraus" <purpleroses716@charter.net> wrote in message
> news:79B1C5B0-B030-4B4B-AC23-56C70275FAF9@microsoft.com...
> >I think this where my whole posting started in a way. One of the first
> > issues I mentioned (along with the global/normal issue) was that Word
> > never
> > does shut down. Since I don't use word alot during the day, I don't tend
> > to
> > keep it open for use. Every time I do open it, and then close it. I get
> > an
> > instance. I think the most I have seen WINWORD in my processes list has
> > been
> > 5 times. Yes, 5 instances of Word running in my processes list. This
> > causes
> > my computer to lock up and then I have to to the CAD to get my task
> > manager
> > up and then actually end the process to each one.
> >
> > So based on what you are saying, the memory is not working correctly?
> >
> > Ruth
> >
> > "Terry Farrell" wrote:
> >
> >> I haven't got Office 2003/WinXPP to check this any more, but I think that
> >> winword will stay 'active' in memory unless the memory is required for
> >> something else when Windows will clear it out. This is to make the
> >> application open faster when required. In Vista, it is replaced by
> >> SuperFetch and ReadyBoost utilities which do a similar task. You only
> >> need
> >> to worry if you open Word again and then have 2 sessions running: Windows
> >> should be use the session that is in memory.
> >>
> >> Terry
> >>
> >> "RKraus" <purpleroses716@charter.net> wrote in message
> >> news:23E70078-5D89-44CC-A2EF-9CBE4A35B8DC@microsoft.com...
> >> >I am not sure. I am the only one in my office that uses Outlook; but 5
> >> >of
> >> >us
> >> > use Word and the program Reference Manager. No one else had a problem.
> >> > The
> >> > one thing I have noticed though, even though the global/normal alert
> >> > isn't
> >> > happening, Word doesn't seem to 'shut down' like it should. Even
> >> > though
> >> > Word
> >> > is no longer my email editor and even though I don't have a word
> >> > document
> >> > open; in my list of processes in the Task Manager; I will have a
> >> > instance
> >> > of
> >> > WINWORD.EXE still running. The only way it will end is if I 'end
> >> > process'
> >> > it.
> >> >
> >> >
> >> >
> >> >
> >> > "Terry Farrell" wrote:
> >> >
> >> >> Good. Is there a [possibility that you have an add-in in Outlook that
> >> >> may
> >> >> be
> >> >> the root cause of the problem?
> >> >>
> >> >> Terry
> >> >>
> >> >> "RKraus" <purpleroses716@charter.net> wrote in message
> >> >> news:CADEC44A-9DE8-4D87-8212-EB72F306C710@microsoft.com...
> >> >> >I did as you suggest in your previous response, turning off Word as
> >> >> >my
> >> >> >email
> >> >> > editor; and I have not had a problem since! It's great!!!!! For
> >> >> > now
> >> >> > that
> >> >> > is. I am going to see if the problem arises again in the next day
> >> >> > or
> >> >> > two;
> >> >> > but so far...it is working!
> >> >> >
> >> >> > Thanks so much
> >> >> >
> >> >> > "Terry Farrell" wrote:
> >> >> >
> >> >> >> If you get the 'changes' everytime (except when you have opened in
> >> >> >> Safe
> >> >> >> Mode), I would strongly suspect that you have an incompatible third
> >> >> >> party
> >> >> >> add-in causing all this. Check under Tools, Templates and Add-ins
> >> >> >> to
> >> >> >> see
> >> >> >> what is active. Most add-ins are usually done through a template
> >> >> >> installed
> >> >> >> in the Word Startup folder.
> >> >> >>
> >> >> >> Terry
> >> >> >>
> >> >> >>
> >> >> >> "RKraus" <purpleroses716@charter.net> wrote in message
> >> >> >> news:21253753-CBAC-4BC4-9A8C-7871BDA8906B@microsoft.com...
> >> >> >> >I get that 'changes to global template....' every time I close
> >> >> >> >Word.
> >> >> >> >I
> >> >> >> >don't
> >> >> >> > know that it IS the problem or has anything to do with it, but it
> >> >> >> > was a
> >> >> >> > place
> >> >> >> > to start.
> >> >> >> >
> >> >> >> > I will try what you suggest.
> >> >> >> >
> >> >> >> > Thanks
> >> >> >> >
> >> >> >> >
> >> >> >> > "Terry Farrell" wrote:
> >> >> >> >
> >> >> >> >> I am unsure why you think that the Global tem-plate (normal.dot)
> >> >> >> >> has
> >> >> >> >> anything to do with this problem.
> >> >> >> >>
> >> >> >> >> First I would suggest for testing purposes that you eliminate
> >> >> >> >> Outlook
> >> >> >> >> from
> >> >> >> >> the problem by deselecting using Word as the email editor. Then
> >> >> >> >> I
> >> >> >> >> would
> >> >> >> >> suggest leaving the Task Manager running minimized and every
> >> >> >> >> time
> >> >> >> >> you
> >> >> >> >> close
> >> >> >> >> Word, make sure that winword.exe gets killed off from the Task
> >> >> >> >> Manager
> >> >> >> >> list.
> >> >> >> >>
> >> >> >> >> Also clean up your computer after all those CADs. See
> >> >> >> >>
http://www.gmayor.com/what_to_do_when_word_crashes.htm for
> >> >> >> >> advice.
> >> >> >> >>
> >> >> >> >> If winword.exe consistently remains active - even when Outlook
> >> >> >> >> is
> >> >> >> >> no
> >> >> >> >> longer
> >> >> >> >> using Word as the email editor, open Word in Safe Mode and close
> >> >> >> >> it
> >> >> >> >> a
> >> >> >> >> few
> >> >> >> >> times to see if that stops it. This will give a better
> >> >> >> >> understanding
> >> >> >> >> of
> >> >> >> >> the
> >> >> >> >> problem.
> >> >> >> >>
> >> >> >> >> (Note that if you are using Word as the email editor in Outlook,
> >> >> >> >> once
> >> >> >> >> you
> >> >> >> >> open Outlook and edit or create an email, winword.exe will have
> >> >> >> >> started
> >> >> >> >> and
> >> >> >> >> will not close until both Word AND Outlook have been closed
> >> >> >> >> completely.
> >> >> >> >> That
> >> >> >> >> is why you must stop using Word as the email editor in Outlook
> >> >> >> >> for
> >> >> >> >> these
> >> >> >> >> tests.)
> >> >> >> >>
> >> >> >> >> --
> >> >> >> >> Terry Farrell - MS Word MVP
> >> >> >> >>
> >> >> >> >> "RKraus" <purpleroses716@charter.net> wrote in message
> >> >> >> >> news:06203FDB-8265-4D30-A07E-5759E4565691@microsoft.com...
> >> >> >> >> >I know this has been addressed several time throughout the
> >> >> >> >> >newgroup.
> >> >> >> >> >And I
> >> >> >> >> > have tried all the fixes suggested. However, I am still
> >> >> >> >> > experiencing a
> >> >> >> >> > problem.
> >> >> >> >> >
> >> >> >> >> > I run Windows XP Pro Version 2002 SP 2, with Microsoft Office
> >> >> >> >> > 2003.
> >> >> >> >> > Not
> >> >> >> >> > only do I get the question about a change to the global
> >> >> >> >> > template,
> >> >> >> >> > (and
> >> >> >> >> > this
> >> >> >> >> > is where my slight difference comes into play) BUT I also
> >> >> >> >> > litterally
> >> >> >> >> > can
> >> >> >> >> > get
> >> >> >> >> > several WINWORD.EXE applications running even though I don't
> >> >> >> >> > have
> >> >> >> >> > Word
> >> >> >> >> > or
> >> >> >> >> > Outlook actually running.
> >> >> >> >> >
> >> >> >> >> > The only way I know that I have several instances of
> >> >> >> >> > WINWORD.EXE
> >> >> >> >> > running,
> >> >> >> >> > is
> >> >> >> >> > that my computer will lock up and I have to do the famous
> >> >> >> >> > "CTRL +
> >> >> >> >> > ALT +
> >> >> >> >> > Delete" and will see it in my list of processes. I have to
> >> >> >> >> > individually
> >> >> >> >> > 'end
> >> >> >> >> > process' them.
> >> >> >> >> >
> >> >> >> >> > At first I thought it was a toolbar that I had to install that
> >> >> >> >> > was
> >> >> >> >> > interferring, but I just don't know anymore.
> >> >> >> >> >
> >> >> >> >> > I use a program called Reference Manager and there is a
> >> >> >> >> > toolbar
> >> >> >> >> > that
> >> >> >> >> > I
> >> >> >> >> > can
> >> >> >> >> > have running in Word so that I can create reference lists for
> >> >> >> >> > articles.
> >> >> >> >> > There are a few others in my office that also have this
> >> >> >> >> > program
> >> >> >> >> > installed,
> >> >> >> >> > however, no one else has this interference issue; so I don't
> >> >> >> >> > know
> >> >> >> >> > that
> >> >> >> >> > Reference Manager toolbar is the issue.
> >> >> >> >> >
> >> >> >> >> > I am about at the end of my rope!!! Can anyone help?
> >> >> >> >> >
> >> >> >> >> > Thanks
> >> >> >> >>
> >> >> >>
> >> >>
> >>
>