Suzanne
Tue Jan 24 08:46:42 CST 2006
You can't create Normal.dot; to find it you need to display (or search)
hidden files and folders, as the folder it is in is hidden in Windows XP.
--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site:
http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.
"MikeatIPS" <MikeatIPS@discussions.microsoft.com> wrote in message
news:01CF5A2D-F023-402D-85BE-D497470404C1@microsoft.com...
> This is good info. Learned something new here.
>
> I did find the ScanSoft COM add-in, and it was checked! However,
unchecking
> it did not solve the problem (I also rebooted afterward just as another
> check.).
>
> I could not locate a Normal.dot file, no matter which method I used to
find
> it! How would I create one?
>
> Thanks for all your assistance.
>
> "Beth Melton" wrote:
>
> > IIRC, ScanSoft is a COM add-in and uninstalling it may not actually
> > remove the COM add-in.
> >
> > COM are added via the Registry rather than the Startup folders so any
> > additional functionality they add will not be visible in your
> > Tools/Macros list.
> >
> > To determine whether or not you are using COM Add-In you can add the
> > "COM Add-in" command to your toolbar:
> >
> > - Right-click any toolbar and select Customize
> > - On the Commands tab, select the Tools category
> > - Locate COM Add-Ins on the right
> > - Drag/Drop to a location of your choice
> > - Close the Customize dialog
> > - Click the "COM Add-Ins" command and if the ScanSoft add-in has a
> > tick in the check box, remove the tick and see if that rectifies the
> > problem.
> > For more information on COM Add-Ins, see this article:
> >
http://www.mvps.org/word/FAQs/Customization/CheckIfAddinsInstalled.htm
> >
> > If that isn't it then it could be your Normal.dot contains some
> > 'leftovers' from the add-in. For example it's not uncommon for them to
> > remove the built-in File/Open command and replace it with their own so
> > you may want to recreate your Normal.dot.
> >
> > Locate Normal.dot and rename it to OldNormal.dot. Word will create a
> > new one upon starting. (Either use Windows Search to locate Normal.dot
> > or in Word find your User Templates location by going to
> > Tools/Options/File Locations)
> >
> > If this resolves the problem, any customizations can be copied to the
> > new Normal.dot via the Organizer (Tools/Templates and Add-Ins) Once
> > this is complete OldNormal.dot can be discarded. If the problem still
> > exists then you can delete the new Normal.dot and rename your
> > OldNormal.dot to Normal.dot.
> >
> > Please post all follow-up questions to the newsgroup. Requests for
> > assistance by email can not be acknowledged.
> >
> > ~~~~~~~~~~~~~~~
> > Beth Melton
> > Microsoft Office MVP
> >
> > Word FAQ:
http://mvps.org/word
> > TechTrax eZine:
http://mousetrax.com/techtrax/
> > MVP FAQ site:
http://mvps.org/
> >
> >
> > "MikeatIPS" <MikeatIPS@discussions.microsoft.com> wrote in message
> > news:1C11D6EA-0828-45AB-98A9-100882DED80F@microsoft.com...
> > > Nothing listed in Tools | Macro | Macros. This is really baffling
> > > to me. I
> > > do appreciate your suggestions.
> > >
> > > "Suzanne S. Barnhill" wrote:
> > >
> > >> In that case, check Tools | Macro | Macros to see if there is a
> > >> FileOpen
> > >> macro listed. If so, change the "Macros in" setting until you
> > >> figure out
> > >> which template or add-in the macro is saved in. Assuming that this
> > >> is
> > >> probably a poorly written (possibly even malicious) add-in, try
> > >> unloading it
> > >> to see if that helps. If so, remove it from Word's Startup folder
> > >> (or
> > >> wherever it is located).
> > >>
> > >> --
> > >> Suzanne S. Barnhill
> > >> Microsoft MVP (Word)
> > >> Words into Type
> > >> Fairhope, Alabama USA
> > >> Word MVP FAQ site:
http://word.mvps.org
> > >> Email cannot be acknowledged; please post all follow-ups to the
> > >> newsgroup so
> > >> all may benefit.
> > >>
> > >> "MikeatIPS" <MikeatIPS@discussions.microsoft.com> wrote in message
> > >> news:0F0E6E33-42B4-45C3-9CE4-6123E81FE470@microsoft.com...
> > >> > No. Nothing happens.
> > >> >
> > >> > "Suzanne S. Barnhill" wrote:
> > >> >
> > >> > > What happens when you try to open a file? Does the File Open
> > >> > > dialog
> > >> appear
> > >> > > at all?
> > >> > >
> > >> > > --
> > >> > > Suzanne S. Barnhill
> > >> > > Microsoft MVP (Word)
> > >> > > Words into Type
> > >> > > Fairhope, Alabama USA
> > >> > > Word MVP FAQ site:
http://word.mvps.org
> > >> > > Email cannot be acknowledged; please post all follow-ups to the
> > >> newsgroup so
> > >> > > all may benefit.
> > >> > >
> > >> > > "MikeatIPS" <MikeatIPS@discussions.microsoft.com> wrote in
> > >> > > message
> > >> > > news:8600698D-3947-4FD4-AAD1-D44542DB4FFE@microsoft.com...
> > >> > > > It's worked before. Tried uninstalling ScanSoft - no luck.
> > >> > > > Tried
> > >> > > unstalling
> > >> > > > and restalling - didn't work. Can't open a file from
> > >> > > > application.
> > >> Can't
> > >> > > > save a file to a selected location.
> > >> > >
> > >> > >
> > >>
> > >>
> >
> >
> >