Error message when I try to open Word 2000

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  - 1
    - footnote placed on next page I've just resumed my book report in Word (part of 2002 Works Suite). When I inserted my next footnote, it was placed at the bottom of the NEXT page, not at the bottom of the current page. This never happened before. What do I do? Tag: Error message when I try to open Word 2000 Tag: 89130
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    - footnote placed on next page I've just resumed my book report (in Word, part of 2002 Works Suite). When I inserted my next footnote, it was placed at the bottom of the NEXT (blank) page instead of the current page. This has never happened before. What do I do? Tag: Error message when I try to open Word 2000 Tag: 89129
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    - Groupwise and Send To Mail Recipient We have recently installed Groupwise 6.5 as our e-mail program. When we used Outlook we were able to Send To>Mail Recipient as an option. We are now unable to select that option. We can send Mail Recipient (As Attachment) but we really need to have the document in the e-mail not as an attachment and e-mail directly from Word. Any suggestions? Windows 98SE Word 2000 Tag: Error message when I try to open Word 2000 Tag: 89127
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    - Horizontal ruler there, but unavailable Often in the middle of working with any document, the horizontal ruler becomes unusable. It's still there on the screen, but I can't use it for anything and it doesn't update when I click into different paragraphs. Often, in place of the ruler I see a portion of the screen from another application in its place. To reactivate the ruler, I have to minimize the document and restore. Or, if that doesn't work (which is quite often), I have to close the document (not necessarily Word itself) and then reopen. Any idea what may be causing this and how to stop it? Thanks for the help. Tag: Error message when I try to open Word 2000 Tag: 89126
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    - Web toolbar pops up for no reason I'm working w/ Word 2003, but I've had this same problems with other versions. When I'm working with any document with a TOC, the web toolbar keeps showing up and I keep hiding it. What can I do to stop it from coming back? Tag: Error message when I try to open Word 2000 Tag: 89125
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    - Word 2000 fails to load I get this message on trying to open Word - whether from the Word icon on my Desktop or from an individual Word file in My Computer: "WINWORD.exe has generated errors and will be closed by Wondows. You will need to to restart the program." I've used Norton Utilities System Doctor - hasn't solved the problem. I've uninstalled and reinstalled Office Professional 2000 with Service Pack 3 but the problem remains. I don't have WinFax (which apparently can create a similar problem). I also tried deleting normal.dot - doesn't solve the problem. I've run Norton Antivirus. My system is clean according to NAV. Other programs in the MS Office suite load without problem. Does anyone know what could have sudenly caused this problem/ how to resolve it, please? Tag: Error message when I try to open Word 2000 Tag: 89117
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    - How do I close an open dialog box? When I open a document, before the document opens I receive a "!" with the following message: "The command cannot be performed because a dialog box is open. Click OK, and then close open dialog boxex to continue." When I click OK, the document opens and I move on with no problems. However, this is a new thing that did not happen until a couple of months ago. Any ideas what might be happening? Tag: Error message when I try to open Word 2000 Tag: 89113
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    - MS Word 2000 Document won't open I am making a Manual for my company. I tracked changes, but I did not know I was supposed to "accept" the changes. Now I have a problem. I made so many changes to my Word document that now it will not open. Can anyone tell me how to accept or delete the changes, so I can save my document? This document represents months of work, and I thought I was finally done with this project and ready to go to press. Tag: Error message when I try to open Word 2000 Tag: 89112
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    - Auto Text in Word is no longer working I use to have a choice in auto text for header/footers. I could place file name at bottom of document. It is not there anymore. I installed spybot and adware recently. Could this have taken it away? If so how can I get it back? Tag: Error message when I try to open Word 2000 Tag: 89111
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    - "Do you want to replace Normal?" I get this message from time to time when closing Word or when saving Normal, and when no particular problem has occurred recently with Normal. Why does this message appear? And what is Normal being "replaced" by? Tag: Error message when I try to open Word 2000 Tag: 89109
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    - closing Word gives me a runtime error Tag: Error message when I try to open Word 2000 Tag: 89104
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    - Office 2000 Pro - Word fails as it is invoked As soon as I try to open any file in Word, I get the following error: Document1 - Microsoft Word: WINWORD.EXE - Application Error The instruction at "0x30395c27" referenced memory at "0x00000034". The memory could not be read. I have tried to reload the Office 2000 Pro. It did not fix the error. When I try to open the word with winword /a, it opens a blank word document without any error. What is /a used for? Any ideas of how I can fix this problem? Tag: Error message when I try to open Word 2000 Tag: 89103
  - 13
    - what is K|LTKRN13N.dll when trying to drag a picture from works portfolio to a blank document I get the message that the LTKRN13N.dll is missing and I need to reinstall the program with this but I don't know what to reinstall Tag: Error message when I try to open Word 2000 Tag: 89099
  - 14
    - Word 2002 will not print Hi, Word 2002 works well but will not print. Printer sounds and acts as if it is printing but pages are blank or (sometimes) bear faint traces of text. Printer working well with all other applications. (HP deskjet 840c - OS = xp) Any suggestions welcomed. Thanks, ph Tag: Error message when I try to open Word 2000 Tag: 89094
  - 15
    - vbe6.dll error on exiting Word Hi When I close Word either by pressing the application close cross on the top right hand corner of the app or by pressing the key ALT-F4, a MS message is displayed prompting to save the file > click Yes. The result is a Winword.exe crash and the message is on the vbe6.dll file. I've had a look on the web. a) in regards to the Adobe Acrobat file PDFMaker.dot I've removed all instances of this file & the issue still occurs. b) we dont have Norton anti-virus running - therefore the recommended suggestions I cant apply. We run McAfee antivirus software. We have Office2002 on Win2000. any suggestions? many thanks for help Diana Tag: Error message when I try to open Word 2000 Tag: 89091
  - 16
    - how do i fix Microsoft Word errors problems when opening software. i can't get my Word 2000 SR-1 software to open becuase error message stating that an error occurred and needs to report the error to the Microsoft Server or Database, i installed my Word software through the Microsoft Works Suite and never had a problem with the software not been able to open and do work on, how do i fix this problem please send me advice to help resolve this issue in order to use my Word software again, thank you! Tag: Error message when I try to open Word 2000 Tag: 89086
  - 17
    - merging from Access timestamp question I have a database in Access that has a medium time stamp. No matter what I do, every time I merge it into Word it gives me a long time stamp and not the medium one. e.g I want 10:00 AM but instead I get 10:00:00 AM. Everything place in Access is switch to the medium timestamp - is there anything else I can do Thanks Keith Tag: Error message when I try to open Word 2000 Tag: 89083
  - 18
    - Word won't open up a report to edit I was working on before. Got . I cannot open up a term paper due on this Thursday that I need to work on tonight- thursday which I already stated. It's Word XP. I upgraded Norton last night and shut it off to no avail. Something about global normal.dot. Please help!!!!! I've done a repair of word to no avail, I'm freaking out on this one! Thanks, Larry Tag: Error message when I try to open Word 2000 Tag: 89082
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    - Win XP - Bottom of page does not view/print I can create a new doc or open a previous one & sometimes I cannot view the bottom of the page &/or the bottom will not print either. This happens with/without headers/footers. Under "help" I run "detect and repair" & this fixes the problem. It does not happen with a specified document and it will happen 2-3 times a day or not for a week. No set pattern. Thoughts? Tag: Error message when I try to open Word 2000 Tag: 89081
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    - MS Word - Indexing problem I don't know you folks and we don't know if you know the answer to this question, MS Word GURUS. It involves orphan index page numbers appearing in an MS Word index. We've tried to remove these entries and their corresponding XE tags, but the regenerated-updated index still picks up the old page numbers for the removed index item/entry and continues to display them in the "new" index. Is there a fix for this problem that perhaps involves a hidden file such as a concordance file? Does Word generate a hidden standard index file that contains a 2-column table for index entries and corresponding page numbers? If so, where is it so we can KILL it! Or, we would at least like to modify it to force it to show what we want... -phillip saint.kauai@stanfordalumni.org PALO ALTO, CA USA Tag: Error message when I try to open Word 2000 Tag: 89078
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    - Word opens Reviewing toolbar when I open someone else's document Problem: I normally like to have only the standard and formatting toolbars open. If I open something written by someone else, the reviewing toolbar shows up. I can't find a way to prevent this behavior. Any ideas? MS: if you are reading this, I tried to submit this issue on your website, but to make a suggestion, I have to get a Microsoft Passport. I have no desire to get one of these, since it is used almost nowhere, and since it requires me to give data to MS that I would rather MS not have. You should make it easy, and not a potential invasion of our privacy, for us to give you feedback to improve your products. Thanks, Michael Tag: Error message when I try to open Word 2000 Tag: 89077
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    - Word 2003 Freezes I have Windows XP Orifessional and Office 2003 Professional, and Norton Antivirus 2004. When I work on a document in WORD 2003 and it's on a floppy disk, and I close the docment and remove the disk. and then go to file/ open to open up a document that's on the C drive.. the coumpter spins the A drive and keeps on spinning it and keeps clacking. I try to shut down WORD, but it won't close. Then I do the end task (It says Word is not responding) and it still won't close and the A drive keeps clacking and spinning. I have to shut down the whole computer in order to get it to stop. It never did this before. A window used to come up to tell me that there was no disk in the a drive, and now it doesn't come up at all. All it does is look for a disk and spin and make noise. I tried to do the repair and detect in WORD and that didn't help. Should I uninstall Office 2003 professional and reinstall it? This all started when my son was working on a Word document and he closed it and did file/open and the open box came up and he changed his mind and removed the disk and clicked cancel. The computer clacked and spinned the a drive until we had to shut down the computer. Did he break WORD? I have a new Dell 8400 computer. Please help me. Jane Tag: Error message when I try to open Word 2000 Tag: 89073
  - 23
    - Performing Cut command shuts down Word I repeated get "illegal operation" and the shutting down of Word after performing Edit/Cut using Ctrl+X. any ideas why this would happen and what to do about it? Word 97, Windows 98. Thanks, Larry Tag: Error message when I try to open Word 2000 Tag: 89072
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    - 2003 Cannot mail merge f/Outlook - unable to obtain list of table. I'm trying to do a mail merge from Word 2003 using Outlook 2003 contacts. I keep getting the message "unable to obtain list of tables from the data source" with no further explanation. I can't find any help as to what is wrong. I did find reference online to a similar error message for Office 2002 (not 2003) for Internet Browsers settings, but mine match what that showed. Does anyone know what I should do? Thanks! Tag: Error message when I try to open Word 2000 Tag: 89070
  - 25
    - Command cannot be performed because a dialog box is open After upgrading from Office 97 to Office 2003 I receive an error "Command cannot be performed because a dialog box is open" the first time I open a document by double clicking on it through explorer on a Win2k workstation (only happens the first time). Windows XP workstations do not produce this error message. In the background I can see where Word is asking for the username/Initials. I assume this is because the profile information has not yet been created. Is there a workaround or fix for this on Win2k? P.S. I do use Norton AV Tag: Error message when I try to open Word 2000 Tag: 89069
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  - 1
    - Can not find sberet.msi I need help. My system is not letting me back into my word files. This happened after an automatic update from MS. I can get into excel, and all other programs except word. I do not have the original office disks to reinstall. Older computer and two moves later. Tag: Error message when I try to open Word 2000 Tag: 89068
  - 2
    - word tool bar functions In word xp- after normal boot up 'cut' 'copy' 'paste' 'undo' and 'redos'were gray and inopertaive. did 'view'etc to 'customise'. all 'formatting' and 'standard' boxes ticked ( as normal) and functions had gone from gray to bold on toolbar. But on 'close' bold goes back to gray and inoperative, and I cannot get them to work. How do I restore functions? Thank you. Tag: Error message when I try to open Word 2000 Tag: 89059
  - 3
    - Reading layout useless for landscape docs If a document has landscape pages, reading layout in word 2003 chops off the right hand side of the document. If a document has landscape pages it shouldn't come in trading mode by default. Tag: Error message when I try to open Word 2000 Tag: 89058
  - 4
    - Microsoft Word Program Not Responding - What do I do? Word usually works fine but since this afternoon it has not opened properly - I can't access any work or anything to do with Word. It is "Not Responding" Please help us if you can:) This computer (Dell Dimension 8300) is less than 12 months old and has Windows XP. We have Microsoft Office 97 which has worked well until today. Tag: Error message when I try to open Word 2000 Tag: 89057
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    - trial trial Tag: Error message when I try to open Word 2000 Tag: 89051
  - 6
    - word generates too many rubbish files When I operate on a word file, a lot of tmp files such as ~WRL0565.tmp, ~WRL0212.tmp are generated automatically and fastly. I feel they are very disgusting since within half an hour, more than 20 of such files will be generated. I tried repairing and reinstalling. But the problem can not be fixed. Does anyone know how to fix it? Please help me out. Thanks! Tag: Error message when I try to open Word 2000 Tag: 89050
  - 7
    - error i had a friend do up my resu,e in a older version of word, i have office xp professional. i keep getting a error message when i try to open it. Can anyone help me? Tag: Error message when I try to open Word 2000 Tag: 89048
  - 8
    - Text Encoding ??? I am about two hours and five pages into a paper for school ad decide to save all the hard work. In the proscess of saving, office locks up. The eternal hourglass,... I have to "End Task" to get it to clear and close. The document "is" in the folder I was trying to save it to, however; it is a lighter color icon, as if it is still open somewhere? I double click on it to open it and it says, "Select the encoding that makes your document readable." There is a list of things to choose from, but they all seem to be different versions of boxes and squigles? Is this document retrievable, and if so, how do I go about it? Any help you could provide would be greatly apreciated. Sincerely, Ib Contessa Tag: Error message when I try to open Word 2000 Tag: 89044
  - 9
    - Spellchecking and Missing .dll Files Whenever I try to do a Spell Check in Word 2000, I get the following error messages: "Word cannot find the grammar file msgr??32.dll for." "Word cannot find the spelling file MSSpell3.dll or mssp232.dll for." Then, when I try to Detect & Repair in Word, I get the following error message: "This patch package could not be opened. Verify that the patch package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer patch package." So what do I do NOW?!? Thanks! Tag: Error message when I try to open Word 2000 Tag: 89042
  - 10
    - How can I restore menu bar and task bar missing from my WORD docu. The menu bar and task bar are missing from my WORD documents. How can I restore them? Or at least a menu bar. If I had a VIEW button, I'd start there. Tag: Error message when I try to open Word 2000 Tag: 89031
  - 11
    - Ctrl+Shift+C Copy formatting doesn't work Copy/Paste formatting keyboard shortcuts are not working in Word 2003 Pro, and I use those shortcuts extensively. I'm a very experienced user, and I've checked every setting I can think of that might affect using the shortcuts--including Tools, Custom, Keyboard. Any ideas? P.S. I recently installed Office 2003 Pro on a new replacement drive (laptop PC). Before the original drive crashed, I had saved my Office settings using the Save My Settings wizard. I then restored the settings to my freshly-installed Office installation. Don't know if this affected anything. Tag: Error message when I try to open Word 2000 Tag: 89021
  - 12
    - how come when i use a colum marker i get an indentend paragraph when i use a marker to write a colum, the sententece wraps around and forms a indent for a paragraph. what am i doing wrong? Tag: Error message when I try to open Word 2000 Tag: 89020
  - 13
    - how come when i use a colum marker i get an indentend paragraph ok,when i use a collum marker to write a colum the sentance wraps around and makes a paragraph.what am i doing wrong? Tag: Error message when I try to open Word 2000 Tag: 89019
  - 14
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  - 15
    - Error code 1634 Greetings-- Could anyone point me to some documentation on error code 1634 in Word 2003 (Windows XP Home SP2)? -- Cheers Robert Tag: Error message when I try to open Word 2000 Tag: 89013
  - 16
    - have mix picture files can,t open I burned pic files to cd 6 years ago pc had to be replaced .mix file from old pictureit program tryed everything can,t open Tag: Error message when I try to open Word 2000 Tag: 89012
  - 17
    - How can I install IIS 4.0 in Windows XP Pro MS Word has quit working. When I try to re-install Office 2000 from the CD I get a prompt saying I have to load IIS 4.0 before proceeding. What should I do? I've tried re-installing XP but am told my current version is newer than the one on the CD and I cannot install over it. Tag: Error message when I try to open Word 2000 Tag: 89011
  - 18
    - installation of MSWord2000 Dutch failed on US PC with WinXP I am a Dutchman now living in the US. On my new US computer with WinXP I installed my "old" MS Word 2000 Dutch. Installation seemed okay, with program well visible in C:\Program Files\Microsoft Office\Office. It does not open when I try to start it. Funny enough the Dutch spelling checker works OK when I use Outlook Express !! Maybe I need some extra file to get this Netherlands version running on a US machine with english Windows ? Tag: Error message when I try to open Word 2000 Tag: 89010
  - 19
    - Double caps won't auto correct... Hi Folks, I know that this is nitpicky, but I cannot get the auto-correct t work on double caps at the beginning of a word. I've gone to th auto-correct options, and the box is checked, but it will not make th correction. I've tried to uncheck, re-check, re-start, etc. with n luck. Any suggestions -- Message posted from http://www.ExcelForum.com Tag: Error message when I try to open Word 2000 Tag: 89002
  - 20
    - error when opening file !!! i am using a xp office 2002 business edition. when i open a word file am getting this error: Visual Basic "AMBIGUOUS NAME DETECTED: TMPDDE" my option is to click ok and help. but when i click ok same error would pop up.when i close the error msg, the whole doc will close. im not a programmer and i dont understand the explanation stated in their support site. can anyone help me fix this? Tag: Error message when I try to open Word 2000 Tag: 89000
  - 21
    - How can I detect and delete an "invisible" Word template? How can I blow away a pesky template from EZPHOTO.DOT that pops up every time I open MS Word? I get this message, "Word cannont open this document template, (C:\EasyPhoto\EZPHOTO.DOT) There is NO SUCH template on my computer that I can find! HOW can I get MS Word to stop searching for it? Tag: Error message when I try to open Word 2000 Tag: 88995
  - 22
    - Troubleshoot GMLink We use GoldMine as our database and in the past we have been able to merge with Word to do a group of letters. All of a sudden, we have started getting this Microsoft Word alarm "This document contains one or more links to other files. Do you want to update this document with the data from the linked files?" We can't figure out what the data from the linked files is. We have a group from GoldMine that we merge the Word letter with and it should print a letter to each individual in our group. We have a macro in Word that pulls the name and address information from GoldMine in our merge. Our merge ends up printing the letter to only one person in the group and the number of copies that we wanted to print to several people. Please help us out if you can. Thank you so very much! Patricia Tag: Error message when I try to open Word 2000 Tag: 88991
  - 23
    - What is "Smart UI 32-bits gateway - Reply I had the exact same thing with installation of a Xerox printer. After checking the whole thing out, I've noticed my Windows 2000 did NOT have the file "ntvdm.exe" in my winnt\system32 folder. Some trojan probably deleted it. I recovered the file from the winnt\dllcache folder (also recovered "autoexec.nt"). Simply search your entire HD for these 2 and copy them to the winnt\system32 folder. After the files where recovered, the problem disappeared. The problem occured since many propery sheets (like the printer settings) are implemented using this Smart UI library which is a 16-bit application. Since win2k is native 32-bit, the ntvdm (virtual dos machine) is needed to emulate a 16-bit environment for the execution. Original message: >When I attempt to do a number of things, (Load any Office >app, modify a printer or display setting) I get an error >that pops up in a window reading "SMART UI 32-bits gateway >error" "Can't load SMARTUI library (code 126) The >specified module can not be found." Whatever this relates >to, it appears to be interfering with all kinds of things >on my computer. Tag: Error message when I try to open Word 2000 Tag: 88990
  - 24
    - Second Try: Word 2003 'Save As' Error on XP Box My last attempt to post this wouldn't work, so here goes again... Word 2003 (part of Office 2003 Professional), SP1, hangs during simple 'Save As' operations. I'm running XP Pro, SP2. The event viewer shows the following application entry: 1. --> Fault bucket 117097750. 2. --> Hanging application WINWORD.EXE, version 11.0.6359.0, hang module hungapp, version 0.0.0.0, hang address 0x00000000. This behavior happened after I installed the eFax.com fax viewer. I started seeing 'catastrophic MAPI module error' messages during various Outlook 2003 operations. I uninstalled the eFax s/w and the MAPI error went away. I've noticed other actions that are likely symptomatic of the problem that is giving me the Word fits: 1. the log on/sign on process is now unacceptably long. The time required from machine start (I'm using a Dell Inspiron 9100 laptop with a 3+ Gig processor) to the point I see the Desktop is on the order of five minutes. 2. The error log, prior to removal of eFax.com software, showed the following application errors during my first log on today: a. (Interix error from my Services for UNIX 3.5 application): Could not connect to Mapping Server at host localhost:while connecting : RPC: Remote system error - no error string available. b. (SQL Server 7.0, Desktop Edition: MSSQLServerOLAPService error): Cannot start OLAP server. Any assistance at this point is most welcome. Tag: Error message when I try to open Word 2000 Tag: 88989
  - 25
    - Word 2003 Hangs on 'Save As' Window Word 2003 (part of Office 2003 Professional), SP1, hangs during simple 'Save As' operations. I'm running XP Pro, SP2. The event viewer shows the following application entry: 1. --> Fault bucket 117097750. 2. --> Hanging application WINWORD.EXE, version 11.0.6359.0, hang module hungapp, version 0.0.0.0, hang address 0x00000000. This behavior happened after I installed the eFax.com fax viewer. I started seeing 'catastrophic MAPI module error' messages during various Outlook 2003 operations. I uninstalled the eFax s/w and the MAPI error went away. I've noticed other actions that are likely symptomatic of the problem that is giving me the Word fits: 1. the log on/sign on process is now unacceptably long. The time required from machine start (I'm using a Dell Inspiron 9100 laptop with a 3+ Gig processor) to the point I see the Desktop is on the order of five minutes. 2. The error log, prior to removal of eFax.com software, showed the following application errors during my first log on today: a. (Interix error from my Services for UNIX 3.5 application): Could not connect to Mapping Server at host localhost:while connecting : RPC: Remote system error - no error string available. b. (SQL Server 7.0, Desktop Edition: MSSQLServerOLAPService error): Cannot start OLAP server. Any assistance at this point is most welcome. Tag: Error message when I try to open Word 2000 Tag: 88988

Every time I try to open word on my computer I get the error message "Microsoft Word for Windows has encountered a problem and needs to close."

The following information comes up with the message: AppName: winword.exe, AppVer: 9.0.0.8216, ModName: winword.exe, ModVer: 9.0.0.8216, Offset: 0039f580.

I've tried a few things to try to fix the problem, including removing and reinstalling Office, but no luck so far. Any advice on how to repair this problem?

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Re: Error message when I try to open Word 2000 by garfield-n-odie

garfield-n-odie
Tue Nov 09 14:44:50 CST 2004

Hi, Danae. See http://word.mvps.org/FAQs/AppErrors/ProbsOpeningWord.htm.

Danae via OfficeKB.com wrote:

> Every time I try to open word on my computer I get the error message "Microsoft Word for Windows has encountered a problem and needs to close."
>
> The following information comes up with the message: AppName: winword.exe, AppVer: 9.0.0.8216, ModName: winword.exe, ModVer: 9.0.0.8216, Offset: 0039f580.
>
> I've tried a few things to try to fix the problem, including removing and reinstalling Office, but no luck so far. Any advice on how to repair this problem?
>
> *****************************************
> * This message was posted via http://www.officekb.com
> *
> * Report spam or abuse by clicking the following URL:
> * http://www.officekb.com/Uwe/Abuse.aspx?aid=8e2daff904c24414aed12768f2d32a77
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