Re: Docx converter doesn't work on xp64/Word2003 by Terry
Terry
Mon May 19 02:52:17 PDT 2008
That confirms that the compat pack has installed. If it still isn't working,
you need to call Microsoft and open a trouble ticket for this problem as it
would seem to be a bug with 64-bit version.
--
Terry Farrell - MSWord MVP
"aK" <aK@discussions.microsoft.com> wrote in message
news:AB1F8D49-5F2E-4182-8C16-4285501202C1@microsoft.com...
> Both are available and work fine.
>
> -AngieK
>
> "Terry Farrell" wrote:
>
>> If you open Word and look under Fonts, do you see Calisto and Cambria
>> available?
>>
>> Terry
>>
>>
>> "aK" <aK@discussions.microsoft.com> wrote in message
>> news:B267CD8A-6430-48B8-B2D3-CC1C86374CB5@microsoft.com...
>> > Hi Terry,
>> > Thanks for staying with this. It still doesn't work. :-(
>> >
>> >
>> > -Angie K.
>> >
>> > "Terry Farrell" wrote:
>> >
>> >> Please test to see if you can open a doc in Safe Mode. From Start,
>> >> Run,
>> >> type
>> >> in
>> >>
>> >> winword /a
>> >>
>> >> and press enter. Try to open a docx document now. Does it work?
>> >>
>> >> Terry
>> >>
>> >> "aK" <aK@discussions.microsoft.com> wrote in message
>> >> news:C3969C3C-14D1-443B-A46D-FF08FD6E2F53@microsoft.com...
>> >> > oops! Sorry, it's the oft reported "There was an error opening the
>> >> > file".
>> >> > I
>> >> > can't even create a new file and save it in 2007 format - same
>> >> > error.
>> >> >
>> >> > Bring that same file to another machine running xp32 and Off2003, it
>> >> > all
>> >> > works fine. :(
>> >> >
>> >> >
>> >> > -Angie K.
>> >> >
>> >> > "Terry Farrell" wrote:
>> >> >
>> >> >> Can you tell us what happens when you try to open a docx document
>> >> >> please.
>> >> >>
>> >> >> --
>> >> >> Terry Farrell - MSWord MVP
>> >> >>
>> >> >> PS Your not odd <g>
>> >> >>
>> >> >>
>> >> >> "aK" <aK@discussions.microsoft.com> wrote in message
>> >> >> news:9E510D19-AD46-4815-AD95-83A328D11A96@microsoft.com...
>> >> >> > Fully patched for everything as per Windows update. Have the
>> >> >> > converter
>> >> >> > installed along with relevant updates. Tried the various tricks
>> >> >> > mentioned
>> >> >> > here and other boards (e.g. re-install converter, re-install
>> >> >> > office,
>> >> >> > remove
>> >> >> > .tmp/$ files, enable manual selection of file conversion,
>> >> >> > sacrifice
>> >> >> > a
>> >> >> > small
>> >> >> > animal, etc....) - nothing worked.
>> >> >> >
>> >> >> > Absolutely not a corrupted docx or a permissions issue as I have
>> >> >> > another
>> >> >> > machine with the same version of Office but running XP 32-bit.
>> >> >> > Really,
>> >> >> > the
>> >> >> > only difference is one OS is XP 64-bit, one is XP 32-bit.
>> >> >> >
>> >> >> > Works just fine for PPTx and XLSx. Very, very frustrating.
>> >> >> >
>> >> >> > Help?
>> >> >> >
>> >> >> > Thanks.
>> >> >> >
>> >> >> > -Angie K.
>> >> >> >
>> >> >> >
>> >> >> > PS.
>> >> >> > Competely unrelated but why the big change in Office 2007
>> >> >> > interface?
>> >> >> > I've
>> >> >> > got one machine running that and absolutely hate it. Feels like
>> >> >> > I'm
>> >> >> > being
>> >> >> > forced to use the mouse more than keyboard. I'm not just talking
>> >> >> > about
>> >> >> > short-cuts. I find it MUCH faster to navigate through menus (up
>> >> >> > to 3
>> >> >> > levels
>> >> >> > deep) using the keyboard (alt-this, alt-that, arrow keys,
>> >> >> > etc...).
>> >> >> > Lift
>> >> >> > my
>> >> >> > hands to go to the mouse just breaks my rythm. Maybe I'm just
>> >> >> > odd.
>> >> >> >
>> >> >>
>> >> >>
>> >>
>>