I get the message that the file is unavailable when I try
to open a word document. I cannot open Excel workbooks
either. This happened after I installed Office XP SP2.

Re: Cannot open word files by Beth

Beth
Sun Jan 25 10:41:16 CST 2004

Hi Debra,

This issue is caused by Norton AV. In Norton go to Options and in the
Miscellaneous section turn off "Enable Office Plug-in".

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Please post all follow-up questions to the newsgroup. Requests for
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~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/


"DebraG" <anonymous@discussions.microsoft.com> wrote in message
news:66b301c3e357$1df08df0$7d02280a@phx.gbl...
> I get the message that the file is unavailable when I try
> to open a word document. I cannot open Excel workbooks
> either. This happened after I installed Office XP SP2.