Cannot Open Files in Word

When I try to open a document in Word 2007, regardless of its file extension,
I get an error message saying my antivirus program is not allowing me to open
the file. I tried disabling my antivirus program, as it suggested, and it
came up with the same thing! Please help me!

Terry
Sat Feb 17 11:30:42 CST 2007

If it is Norton Anti Virus, you need to disable the Office Plug-in under
advanced options.

--
Terry Farrell - MS Word MVP

"Zach" <Zach@discussions.microsoft.com> wrote in message
news:809A2D94-6148-4D32-8542-2446B2AD9F16@microsoft.com...
> When I try to open a document in Word 2007, regardless of its file
> extension,
> I get an error message saying my antivirus program is not allowing me to
> open
> the file. I tried disabling my antivirus program, as it suggested, and it
> came up with the same thing! Please help me!

LMW
Tue Feb 20 11:12:11 CST 2007

Hi Terry,
You had helped me with a problem similar to this about a month ago (Norton
making Word take a LONG time to open, etc).
I'm just now getting around to trying to disable or remove Norton
completely. When I try to do as you suggested (go into Norton and click on
Advanced options), Norton won't let me do anything because it's not
activated. In other words, I don't even see the advanced options. The big
'ol "SYSTEM STATUS: TRIAL PERIOD EXPIRED" comes up when I try to open
Norton.
Any other suggestions? Thanks so much for your help...
Lisa



"Terry Farrell" <terryfarrell@msn.com> wrote in message
news:352752A1-1D97-4198-BCE2-F3E7DA4132CE@microsoft.com...
> If it is Norton Anti Virus, you need to disable the Office Plug-in under
> advanced options.
>
> --
> Terry Farrell - MS Word MVP
>
> "Zach" <Zach@discussions.microsoft.com> wrote in message
> news:809A2D94-6148-4D32-8542-2446B2AD9F16@microsoft.com...
>> When I try to open a document in Word 2007, regardless of its file
>> extension,
>> I get an error message saying my antivirus program is not allowing me to
>> open
>> the file. I tried disabling my antivirus program, as it suggested, and it
>> came up with the same thing! Please help me!
>

Zach
Wed Feb 21 21:53:11 CST 2007

Hi Terry. Thanks so much for your help. Could you be a little more specific
about the advanced options in Norton? I'm having a little trouble finding
them. Thanks again.

"Terry Farrell" wrote:

> If it is Norton Anti Virus, you need to disable the Office Plug-in under
> advanced options.
>
> --
> Terry Farrell - MS Word MVP
>
> "Zach" <Zach@discussions.microsoft.com> wrote in message
> news:809A2D94-6148-4D32-8542-2446B2AD9F16@microsoft.com...
> > When I try to open a document in Word 2007, regardless of its file
> > extension,
> > I get an error message saying my antivirus program is not allowing me to
> > open
> > the file. I tried disabling my antivirus program, as it suggested, and it
> > came up with the same thing! Please help me!
>

Terry
Fri Feb 23 04:18:59 CST 2007

I don't use NAV so I don't know, but if you check with the MSKB, there is
definitely a FAQ on this problem which gives you a step by step guide to
disabling the plug-in.

Terry

"Zach" <Zach@discussions.microsoft.com> wrote in message
news:5BDE76D9-B5DD-4FBB-AC22-6D87E7413EBD@microsoft.com...
> Hi Terry. Thanks so much for your help. Could you be a little more
> specific
> about the advanced options in Norton? I'm having a little trouble finding
> them. Thanks again.
>
> "Terry Farrell" wrote:
>
>> If it is Norton Anti Virus, you need to disable the Office Plug-in under
>> advanced options.
>>
>> --
>> Terry Farrell - MS Word MVP
>>
>> "Zach" <Zach@discussions.microsoft.com> wrote in message
>> news:809A2D94-6148-4D32-8542-2446B2AD9F16@microsoft.com...
>> > When I try to open a document in Word 2007, regardless of its file
>> > extension,
>> > I get an error message saying my antivirus program is not allowing me
>> > to
>> > open
>> > the file. I tried disabling my antivirus program, as it suggested, and
>> > it
>> > came up with the same thing! Please help me!
>>