Auto Check freezes word

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    - Redacting with Confidence: How to Safely Publish Sanitized Reports Converted From Word to PDF NSA: REDACTING WITH CONFIDENCE The National Security Agency has issued new guidance to assist officials in redacting (censoring) documents in Microsoft Word format and producing unclassified Adobe Portable Document (PDF) files without inadvertently disclosing sensitive information. "MS Word is used throughout the DoD and the Intelligence Community (IC) for preparing documents, reports, notes, and other formal and informal materials. PDF is often used as the format for downgraded or sanitized documents." "There are a number of pitfalls for the person attempting to sanitize a Word document for release." For example, "As numerous people have learned to their chagrin, merely converting an MS Word document to PDF does not remove all [sensitive] metadata automatically." "This paper describes the issue, and gives a step-by-step description of how to do it with confidence that inappropriate material will not be released." See "Redacting with Confidence: How to Safely Publish Sanitized Reports Converted From Word to PDF," National Security Agency, December 13, 2005: http://www.fas.org/sgp/othergov/dod/nsa-redact.pdf Officials advised by NSA on editing By Shaun Waterman UNITED PRESS INTERNATIONAL Published January 24, 2006 The National Security Agency has issued technical guidelines to U.S. officials on redacting or editing sensitive documents for release after a series of incidents in which so-called metadata stored in electronic formats such as Microsoft Word or Adobe PDF files were exposed accidentally. Both types of files are "complex, sophisticated computer data formats," according to the guidance document produced by the NSA's Information Assurance Directorate, which is responsible for the integrity of U.S. government computer networks. The document, called "Redacting with confidence: How to safely publish sanitized reports converted from Word to PDF," says these files can "contain many kinds of information, such as text, graphics, tables, images, [and] meta-data." Metadata is information associated with the file, like a note of the author and the date the file was created. This "complexity makes [documents in these and other formats] potential vehicles for exposing information unintentionally, especially when downgrading or sanitizing classified materials," the NSA says. Although the document -- dated last month and posted on the Web site of the Federation of American Scientists last week -- provides no examples, there were at least two occasions last year when such unintentional exposure of official U.S. documents occurred. Reporters checking the metadata for the 35-page "National Strategy for Victory in Iraq" that President Bush presented in November found its author to be a National Security Council adviser named Peter Feaver. Another kind of metadata is the so-called "undo stack," a list of all editing changes made in the file that are saved by the program so that they can be reversed using the "undo" function. On April 30, U.S.-led coalition forces in Baghdad posted on the Web a redacted version of their report regarding the fatal shooting of Italian special agent Nicola Calipari at a checkpoint on the city's notorious airport road. Military officials redacted key information about checkpoint procedures and events on the night in question from the report before posting it on the Web. But a few clicks of the mouse was all it took to restore the redacted parts. "The key concept for understanding the issues that lead to the inadvertent exposure is that information hidden or covered in a computer document can almost always be recovered," the NSA says. The officers who prepared the Calipari report apparently thought that when a document was converted to a PDF format, the "undo stack" disappeared. "It was believed that once a document was converted to a PDF, it would not be able to be reversed [to] allow the information to be viewed," Army Lt. Col. Steven Boylan, who led the post-mortem into the accidental release, told Government Computer News last year. According to the NSA document, "numerous people have learned to their chagrin, merely converting a Microsoft Word document to PDF does not remove all metadata automatically." Tag: Auto Check freezes word Tag: 101443
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    - Why do grapics go blank when I paste or insert them into Word? I have Word 2003, and for a while now every time I paste anything, or insert a graphic such as clip art, all I get is an empty box. No picture, text, anything. Does anyone have any suggestions. Tag: Auto Check freezes word Tag: 101442
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    - Blank Box entitled Microsoft Word ...? Never seen this before... Hello, I am not sure if this is an error or not, but when I click on a specific Word file, a box comes up entitled Microsoft Word with an OK and Cancel button at the top and a blank text box you can type in on the bottom (fairly small box). And thats it.... nothing on the window hinting what it is. (you can see Word running in the background without a document open yet). If you click OK, and don't type anything in, it will open the document as normal and you can proceed. If you click cancel, same behavior. If you type something in the blank box and click OK, same behavior. Any clue to what this is? I thought it was a protection thing, but I don't see Word tracking my changes. Thank you all for reading this. I hope someone can shed some light on this. Rob K Tag: Auto Check freezes word Tag: 101441
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    - A blank sheet comes out whenever I try to print out of word? My printer works with all other programs besides Microsoft office word 2003. Is there a setting that I can fix, or reboot in the program. Please give me some tips. Like I said the printer works, but not in word. Tag: Auto Check freezes word Tag: 101439
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    - I have works suite 2005and my mi.soft word is slow to open ,freeze I have work suite 2005 my microsoft word is slow and freezes and can't open p.p.s Emails Tag: Auto Check freezes word Tag: 101436
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    - Installation problem and strange operation I installed Office 2000 Pro and went through all of the upgrades. The OS is Windows 2000 Pro fully updated. During the install and upgrade I got an error message (didn't write it down) that said that Windows was protecting some file that the install was trying to modify. I would acknowledge and the install/upgrade would proceed. Everything seemed OK. I started Word 2000 and tried to modify the tool bars by unclicking "all bars share one line". Clicking on the check box dosen't remove the check. With the modify window up, the toolbars are on separate lines. As soon as you close it, they go back to one line. Are the installation error messagend the problem related. I don't know what other operation problems I will have. I tried to re-upgrade in order to get the error message but it tells me that everything is up to date. Any ideas what to do? Thanks C. Moore Tag: Auto Check freezes word Tag: 101427
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    - word won't start Word (Office XP) won't start except in safe mode. I have tried all suggestions mentioned in the response to a similar post by someone else although the suggestions offered don't seem to cover Word 10. I have all current upadates to WIndows XP and Office XP Pro. Other Office programs work fine. When I try to open Word, the license window opens but Word never fully opens. I have oto log off and log on again and start in the safe mode. Tag: Auto Check freezes word Tag: 101426
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    - subscript out of range Every time a new word document is opened we receive a VB error message stating Subscript out of range. We are using Word 2002. Any help would be appreciated. Tag: Auto Check freezes word Tag: 101422
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    - "file not available" This message appears in microsoft words 2003 after i saved a file and later tried to retreave it. I need help to solve this problem. Opering system.......windows xp pro Memory 512 meg Tag: Auto Check freezes word Tag: 101421
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    - Word 2003 Squished Text Word intermittenly squishes the text of my entire document after I click the print button. I can do several things to unsquish the text: 1. Save doc, close Word, and reopen doc 2. Change the font type or size 3. Change to a different printer and then back to the original 4. Change the view to Web Layout 5. Highlight all text and where format = Normal select Clear Formatting I've recreated this problem using several different printer types, so I don't think it's the printer driver. This is annoying. Why is it occurring? Help! Tag: Auto Check freezes word Tag: 101419
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    - Insufficiant Memory.Save the Document now......MS Word Hi, I am trying to Merge some documents and save in a different folder, I was able to do for more than 2000 docs( Which I have more than 100,000 Docs) I am getting the Error like " Insufficiant Memory. Save the Document Now", I uninstalled the MS word 2000 and Installed MS word 2003, still I am getting the same error. I appriciate any sugessions to solve the above problem. Thanks in advance Jagan Tag: Auto Check freezes word Tag: 101418
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    - Sentences condense in Word 2003 Occasionally, when I am ready to print a document, it condenses the majority of the words/sentences/paragraphs to nearly a single character. It seems to only happen to older/archived files. Is there a fix, or when it does happen, is there a way to undo it - I have to close the file (losing any information I changed) and start over. Tag: Auto Check freezes word Tag: 101411
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    - How do I get the "File" -> "Open" functionality to work? It's worked before. Tried uninstalling ScanSoft - no luck. Tried unstalling and restalling - didn't work. Can't open a file from application. Can't save a file to a selected location. Tag: Auto Check freezes word Tag: 101407
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    - Runtime Error Everytime I try to launch word XP, I get the following message. Microsoft Visual C++ Runtime Library Runtime Error Program: C:\Program Files\Microsoft Office\Office10\Winword.exe This Application has requested the runtime to terminate it in an unusual way. Please contact the application's support team for more information. And when I click on OK, the program closes down. Can somebody please help me solve the problem. This problem only occured when I installed outlook on my system. Before that everything was find. I tried uninstalling outlook, no effect. I tried downloading Office update, No effect Tag: Auto Check freezes word Tag: 101403
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    - printing when I print from word 2003 ,everyother line prints in bols type. I cant,t find anyone who can fix the problem,even the geek squad from best buy. Tag: Auto Check freezes word Tag: 101400
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    - Destabilized Word 2003 take three minutes to open If I use the computer for more than an hour, Word cannot open in less than 3 minutes. Detect and Repair works. Why does it destabilize so often? Tag: Auto Check freezes word Tag: 101395
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    - grade book Tag: Auto Check freezes word Tag: 101391
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    - File SKU11.CAB not found When I try to open an old Word file created in Windows 98, it tries to convert it to the current version of Word (Office 2003 Pro) but an error message "File SKU11.CAB not found" comes up. All formatting in the document is lost. Is there any way of retreaving the original formatting? Tag: Auto Check freezes word Tag: 101389
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    - Word 2003 (running) discover a problem when I lauch the explorer Here the story: Word start and runs normaly. If I start the Explorer, Workplace or Frontpage, Word pop up a dialog box and tell me that I have a problem know and offer know: Debugging -> ERROR with programm crash Close with or without document recovery -> works more or less Any idea? Enviroment: Windows XP / SP" Office 2003 (all moduls) SP2 Thanks in advance, Georg Tag: Auto Check freezes word Tag: 101387
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    - INSERT PICTURE causes Word to close When I try to insert a picture (and sometimes an object) Word either closes with no warning or displays the message that Word has encountered a problem and needs to close. I'm running Windows XP and Office XP and both are up to date with all upgrades or Service Packs. Tag: Auto Check freezes word Tag: 101375
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    - Word 2000 A little while ago, my Word 2000 started to act up. - it claims it cannot open files of a certain format, but when I click to continue, it opens these files fine - when I click on certain buttons, it says it needs to install that particular function, and prepares to install from my CD, but when I click "Cancel", it works. - it crashes now and then in the middle of my working in a file. - every time I close Word normally, it says "Changes have been made that affect the global template, Normal dot [which I have deleted many times/Hans L].l Do you want to save those changes." I click "No', and Word continues to close. I uninstalled and reinstalled Word 2000 from my Office 200 disk, an for a while, everythig was okay. Then, the same thing started again. I cannot find this particular situatuion on the MS website. Can you suggest anythng to try? Hans L -- Tag: Auto Check freezes word Tag: 101368
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    - An Old document keeps appearing when I open word - help please! Each time I open word an old document appears. The document was deleted long ago but it opens in Document 1 Tag: Auto Check freezes word Tag: 101362
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    - Word 2003 (student version) does not open endnote Hi everyone. I just bought a new computer, and office 2003 student version. I installed Endnote. In my old computer Endnote would appear in world under tools; however it does not happen with my new one. I manage to make it appearing by adding a world template from the endnote files. However each time I'm trying to add a citation I get the following error message: The macro cannot be found or has been disabled because of your macro security setting. I pressed the help button contained in the error message, following the advice but nothing seems to work. Does anyone have any idea about what to do? I would really appreciate any suggestions! Thank you Tag: Auto Check freezes word Tag: 101359
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    - Lose WORD files If I work with several files open in WORD and attempt to move between them they all spontaneously close. I must reopen WORD, select versions to save, and unsaved data is lost. Tag: Auto Check freezes word Tag: 101356
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    - Suddenly my print jobs in Word are not printing! My print jobs in Word are stalling (perpetual hourglass) and won't print. I am getting the message "Word is preparing to background print your document". My only way out is to Ctr + Alt + Del. This just started a couple of days ago. Other print jobs (from other programs) do print. Any clues as to why this is now happening, and what I need to do to fix it? Thank you! Tag: Auto Check freezes word Tag: 101355
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    - files not available after downloading upgrade I just downloaded the latest upgrade for word 2002 now I can't open any word files I get "name of file" not available error message. Even if I make a new document and save it I get the same message next time I try to open it. Tag: Auto Check freezes word Tag: 101348
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    - lock up followed by open in safemode only Every time I attempt to open a word file it starts blinking and locks up the computer whilst being scanned by nortons. ctrl+alt+del no response restart : flashes a board "closing dllhost.exe" does not close asks close now click yes and nothing happens. Then try shut down, no response. Finally have to hit the restart button. when I restart word it wants to open in safe mode. Search reveals 4 files three are legitimate and one DLLHOST.EXE-1EB8AF26.pf located in c\WINDOWS|Prefetch has no info and appears unsigned on properties and opens with unknown application. furthermore it appears to be somehow linked to the access files Is this the culprit???? and where did it come from as I keep verry tight security on the beast. Tag: Auto Check freezes word Tag: 101347
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    - I cannot paste material from Word except to a Word doc I can copy a selection from a Word document but cannot paste it except within the same or another Word document. I would like to paste to Outlook Express. The option to Paste is available but nothing is pasted. This is a new problem as I have done this many times in the past. The clipboard is empty. Please Help. Tag: Auto Check freezes word Tag: 101345
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    - why Word don't record the changes I applied to tool bars ? In my Office 2003, when I apply some changes to Word toolbars, this change, leaving Word, is not recorded, so that when I re-open Word, I do not find my previous toolbar customization. Note that Normal.dot does not create at all and I did not find this file in any directory of my PC, neither before nor after Word runnig. This problem is not present in Excel, that work regularly and keep toolbar changes. Tag: Auto Check freezes word Tag: 101339
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    - Autocorrect error message When I try to add a word I've mispelled to Autocorrect while working on a document, an error message (at least I think it's an error message) pops up in an asian language that I can't read. No error message number is given, and after I click "OK" the word is corrected, but it is not added to the Autocorrect library. My Notebook came with a trial version of Office 2003 Small Business Edition with Business Contact Manager, and after the trial period expired I installed a full version of Office 2003 Professional. This problem began after the installation of Office 2003 Pro. I've tried the Repair option under Add/Remove Programs. Do I have to do a clean install of Office? Tag: Auto Check freezes word Tag: 101338
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    - A ghost file in document recovery that won't go away! Whenever I open WORD(2002) it shows in the available files of the document recovery panel a file named "Grondverzakking.doc [recovered]" ... it then leaves me the options to eather save OR open OR delete Whatever I chose it tells me that Word can not Open, nor delete the file because it can not "read from the source file". (This is normal since that file does not exist any more) If I ignore it, it pesters me when closing the curent file to delete OR save the so called "recovered file" . Whatever i do leads to the same result and on top of it WORD proposes to open in safe mode the next time i launch it. THIS IS EXTREMELY ENOYING since this happens over and over Can I NOT FLUSH THE DOCUMENTRECOVERY buffer or something of the sort? -- P.Nilens Tag: Auto Check freezes word Tag: 101337
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    - HELP - FAST PLEASE - Table of contents in Word - issues with viewi I have a TOC that is changign page numbers only in print preview. I open the doc and all the TOC says a single number as page numbers on every line. I noticed when it has changed the numbers it stalls before loading the pages past page one. If it does not make the change it opens the whole doc immediately. If I close print preview and then go back in it sometimes goes back to the right TOC page numbers in the print preview. Is there a hotfix for this that I might not have downloaded? Any help as fast as possible would be appreciated. I have to get this doc delivered!!! Tag: Auto Check freezes word Tag: 101334
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    - How remove 'Microsoft Visual Basic Error flag? When 'Save as' - Microsoft Visual Basic flag, with message '! Compile error in hidden moule: Main' appears and prevents saving. How do I eliminate/resolve this? Tag: Auto Check freezes word Tag: 101329
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    - Word 2003 on Paste from any website When I try to copy text from a website and then paste it into a Word 2003 document, Word shows an hourglass and freezes up. This has begun happening in only the past month. Thanks Benson Tag: Auto Check freezes word Tag: 101326
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    - Anti virus conflict with MS Word We have Word 2002 with Norton antivirus and firewall active. Opening MS Word is very slow 75 to 90 seconds. Closing takes about the same time. Once the Word screen comes up an hour glass appears on the screen for about 60 seconds. Also during the slow start up the message "Requesting virus scan" appears at the bottom of the screen. This seems to be the real hold up. Once MS Word is up, loading a file is reasonably quick but the "Requesting virus scan" appears. It seems that a virus scan of the entire MS Word execute is being run on every start up. Turning off Norton makes no difference. Uninstalling and reinstalling Word has not helped. Any advice will be appreciated. Bob Tag: Auto Check freezes word Tag: 101323
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    - Can't open Word in normal mode, suddenly. Everything has been upda I have Word 2003. Everthing worked perfectly fine for months, when suddenly, yesterday, I couldn't open Word up in normal mode. I can open it in safe mode. I have updated EVERYTHING in Office. I uninstalled and reinstalled Office 2003 Professional. The other programs on Office 2003 work, just not Word. Any ideas about what may have happened, or what I can do? Tag: Auto Check freezes word Tag: 101320
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    - Active X Component can't create object When i trying to connect to a Oracle DB a always have the same problem Tag: Auto Check freezes word Tag: 101317
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    - Active X Component can't create object When i trying to connect to a Oracle DB a always have the same problem Tag: Auto Check freezes word Tag: 101316
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    - Cannot open Word in Office 97 Hi I have installed MS Office 97 Professional on my computer which is running Windows XP. I am able to use Access with no problem but cannot open Word. The message I get is - This application must be installed to run. Please run Setup from the location you originally installed the application. I have already installed SR1 and SR2. I have uninstalled and reinstalled everything twice. (I have only selected the Access and Word components to install and not the whole of Office). How can I get Word to run? Any non tech answers would be much appreciated. (I'm not a computer techie). many thanks fizz Tag: Auto Check freezes word Tag: 101315
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    - Scrolling in document with numerous sections does "repeat" section Dear All, I am using Office 2003 on WinXP with latest patches and service packs. (German versions of OS and Office) When writing a document and working with sections, which is really necessary sometimes, I have to problem that scrolling does not work at some time. When scrolling up (or down, depends on the "mood" of Word) some sections will always repeat and I cannot scroll down to the next / up to the previous section. Unfortunately, I cannot tell you how many sections, pictures, text, whatever is required to let Word have this behaviour. But once it start to happen, it will always happen, at random sections. Is there any patch, registry tweak or whatever to solve this annoying bug? I searched at google and in the news boards but I feel that I am the only one experience this problem, and of course all people that open such "infected" document after they received from me. Someone told that you must not include pictures of any other format than WMF, but unfortunately this behavior occurs even there are no pictures in the document at all (at least non that I would know of). Thanks for any help and guesses, Bjoern Tag: Auto Check freezes word Tag: 101312
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    - why is the tool bar greyed out I clicked on the paragraph sign to show, but cannot get it to hide Tag: Auto Check freezes word Tag: 101310
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    - documents I am geting this message when I try to open a word document that I only oped a few days ago. (The document name or path is not valid. Try these suggestions *check the file permission for the document or drive *use the file open dialog box to locate the document) One of them is on a disk, help Ive lost a lot of information in these two files. Tag: Auto Check freezes word Tag: 101301
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    - abnormal program termination I have windows Xp with service pack 2. I received an amail from a buiness that i do business with. the email had an attachment. it was scaned for virusus and none where found. when i opened the attachment i had 2 choices save to disk or open. i chose to open and run. i then received the following : Runtime error. Program C:\Program Files\Microsoft Office\Office 10\Winword.exe. On a pop I got the following: abnormal program termination.i then saved to disk and had a problem opening. Finally I opened attachment. What is runtime error? did it harm my computer and/or did it permit a virus to enter my computer. I use works 7.0 with word 2002. also how do I correct. I also ran my antivirus program and no virus were found. Tag: Auto Check freezes word Tag: 101300
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    - when i am doing a spell check i get an error message I can not spell check I am getting an error messahe Tag: Auto Check freezes word Tag: 101297
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    - 1635 After 5 years a good work with Microsoft Office 2000, all of a sudden I can't get.doc files to open. I'm told the windows installer will not work "error 1635". Are there any fixes or sugestions to fix this? I've got the Microsoft Utility Cleaner, but I don't want to delete anything, in case I lose Excel--which is still working. I've tried the repair process from the CD, and System Restore. ---------------- This post is a suggestion for Microsoft, and Microsoft responds to the suggestions with the most votes. To vote for this suggestion, click the "I Agree" button in the message pane. If you do not see the button, follow this link to open the suggestion in the Microsoft Web-based Newsreader and then click "I Agree" in the message pane. http://www.microsoft.com/office/community/en-us/default.mspx?mid=6ad5e727-fe0c-417f-ba97-28ca9ddac3f2&dg=microsoft.public.word.application.errors Tag: Auto Check freezes word Tag: 101296
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    - E-Mail error using Word. Can anybody please help with the following problem. I am using Microsoft Office 2003 and I have it set up to use Word for writing e-mails. Every time I try to create a new e-mail by using either word itself or open new Office document and then pressing the E-Mail envelope I get the following error message. "You cannot close Microsoft Office word because a dialogue box is open. Click OK, switch to word, and then close the dialogue box." When you then press OK you get the following error message and the blank e-mail page will still not open. "Word could not load the E-Mail envelope. This could be caused by a network connection problem or a problem with your office installation." I have tried completely uninstalling office and reinstalling it but it has made no difference. I still get the same error message every time. I am able to open the blank e-mail form using Word providing I open Microsoft Outlook first and use the link within outlook. This problem is driving me absolutely nuts and I will be eternally grateful to anybody who can help me solve it. Any ideas or suggestions will be gratefully received. Tag: Auto Check freezes word Tag: 101295
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    - History.IE5 folder in History Panel When I click on the History Icon in Windows XP the folder opens with History.IE5 as the header, but not history. I have checked the View Folder and selected History and that is what pops up. I have selected 3 days history under Internet options. I have removed Internet Explorer and reinstalled it. I have version IE 6.0.2900. I have done a Go Back, and system repair. At first this was just a problem on one laptop and now it is on both. I have Windows XP Home on one and Windows XP Professional on the other. After going through all these gyrations I can no longer connect to the Internet with my laptop I used a the office. I get connected to the network no problem, but can't get on the Internet when I worked fine before. I use Earthlink Total Express and they tried to help but now say it is Microsoft problem. Tag: Auto Check freezes word Tag: 101291
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    - Selecting Help in Word 2003, it request Outlook 2003 disk I have both Office 2003 and a separate Outlook 2003. In Word, when I click on Help, I get a popup asking me to insert the original Outlook 2003 install disk. I do this, but then I get a message that the correct file can't be found. I tried also using the original Office 2003 disk, same result. Tag: Auto Check freezes word Tag: 101289
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    - Word 2003 - Random lockups I work in a library where we have a pool of around 20 internet computers for public use. We recently completely upgraded these machines to brand new 3 ghz boxes running Windows XP (SP2) about a month ago. In that upgrade we also decided to make the jump from Office 2000 to 2003. All has been fine, except occasionally a patron will be working in Word only to have the app lock up and go "not responding". Unlike some other posters who've had short intermittent lockups, Word never comes back from these freezes and we always have to end task, which of course results in the patron losing their work. We haven't been able to trace it to a particular PC and obviously we can't really tell what the patrons are doing when Word locks up. As a stopgap we implemented an every-2-minute autosave on all the machines with Word, but we're pretty frustrated with this. Has anyone seen this type of behavior from Word 2003 before? Tag: Auto Check freezes word Tag: 101283
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    - 9 MB file doesn't print Hi, I want to print 10 pages (next to each other) from of a large, 200 pages documents with numerous images and tables. The print icon does not even start. Any ideas how to print the file ? I use word 2003, Win XP home SP2 Pentium 4 with 1 MB Ram Thanks Frank Tag: Auto Check freezes word Tag: 101280

Question

We have a small network with 100+ computers running Win2K with Office XP or
Office 2003 when auto check is turned on in Word and you type in pilot it
locks after the "pilo" this is not on all computers but it is on both
versions of Office I have tried removing the custom dictionary, also I have
tried repair installation all to no avail any suggestions.

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Re: Auto Check freezes word by Graham

Graham
Wed Jan 25 05:11:14 CST 2006

Auto check? Do you mean automatic spell checking?
Are you sharing resources on your network? eg Are you trying to share
normal.dot (which is usually disastrous and should never be contemplated) or
sharing the custom dictionary? Does this occur at all workstations or just
the one?

--
<>>< ><<> ><<> <>>< ><<> <>>< <>><<>
Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org
<>>< ><<> ><<> <>>< ><<> <>>< <>><<>

Michael23 wrote:
> Question
>
> We have a small network with 100+ computers running Win2K with
> Office XP or Office 2003 when auto check is turned on in Word and you
> type in pilot it locks after the "pilo" this is not on all computers
> but it is on both versions of Office I have tried removing the custom
> dictionary, also I have tried repair installation all to no avail any
> suggestions.

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