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Tutorials Win: Microsoft Windows Forum

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    - Illegal operations when trying to view print preview Everytime I try to view something in print preview in MS word, an illegal operation occurs and shuts down the program. The message that appears is as follows: WINWORD caused an invalid page fault in module WINWORD.EXE at 016f:3005fd47. Registers: EAX=ffdd9df0 CS=016f EIP=3005fd47 EFLGS=00010217 EBX=00000000 SS=0177 ESP=0062e944 EBP=0062e958 ECX=000000df DS=0177 ESI=00872210 FS=1977 EDX=0064b1f0 ES=0177 EDI=0064c000 GS=0000 Bytes at CS:EIP: f3 a5 59 83 e1 03 f3 a4 fc 8b 45 08 5f 03 c2 5e Stack dump: 0000118f 0064b1f0 307b3804 0064b1f0 00871400 0062e964 300b2792 0000118f 0062e980 300b272b 00000000 00872368 0064b1f0 00000000 00000002 00000002 Any suggestions on how to fix this? Tag: Adobe Tag: 61764
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    - Winword error in MSVCRT.DLL Not a new problem, Windows 2000 is often shutting down after the following error message: "Winword has caused an erro in MSVCRTDLL. Winword will now close. If you continue to experience problems, try restarting your computer." Using Windows ME. Thanks Tag: Adobe Tag: 61760
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    - error When I try to save a particular document that I'm working on, the computer shows me that a winword.exe error has occur and that the program is not responding. Then it askes me if I want to retry the save but when I try to make a choice the program closes. If I try then to look for the document, it says that there's an errror in the script and that it can't find the document. I look for it everywhere and it seems like if the document doesn't exist, it isn't anywhere. What can I do???????? Tag: Adobe Tag: 61759
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    - Word 2002 and Outlook Not Responding in XP Pro Word and or Outlook stops responding while saving to C: or when several small documents are open, or when working with a large table. Unrelated Problem??: The header/footer dialog box will not close even when Word closed. Tag: Adobe Tag: 61758
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    - Word Blue Screens when scrolling thougth the list of available fonts. Word Blue Screens when scrolling thougth the list of available fonts. I get the KMODE_EXCEPTION_NOT_HANDLED stop error on the win32k.sys file. Any suggestions? Tag: Adobe Tag: 61757
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    - Runtime Error Message When Trying To Open Any 2000 Office Document Error Reads: Microsoft Visual C++ Runtime Library Runtime Error Abnormal Program Termination. HELP! Thanks LVM Tag: Adobe Tag: 61755
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    - Word 2000 When I try to open any word document an error is posted "the system is dangerously low in resources. Would you like to terminate the following application. Winword (not responding)" I have loads of unused space on the memory, and am not sure how to deal with this. Any suggestions would be gratefully received. Tag: Adobe Tag: 61754
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    - hyperlinks pointing to a redirect to a redirect fails Is there any known problem where a hyperlink is placed in MS Word, which points to a page with a redirect which points to another page with a redirect and fails to display. If this same link is placed in an Outlook email it works fine. If the link is placed in MS Word, to the direct path of the first redirect it appears to work fine. I have not been able to find an article relating to this. Products used: desktop is XP - SP1, Word 2002, IE 6, and W2K Server w/IIS 5. Thanks, Steven Tag: Adobe Tag: 61753
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    - Word Reboots computer We are having more and more users that are calling the help desk because when they click on word to open a document the computer will reboot. Now I know it is rebooting because we have that option set for errors but any idea why word is doing this. We have Office 2k -SP1 Windows 2000 SP3, have done the fix office install, remove office and reinstall, etc.. looks like it works than a couple of days latter it is back again. :( Any help would be great. Thank you, bill Tag: Adobe Tag: 61741
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    - Word is not responding My computer: Win2K Pro, Service Packs installed, P4 - 1.5 GHz, 512 MB RAM. When I tried to open a word file of ~2MB, it is not responding 20-30 secons later, but the file opens 40-50 minutes later. I also tried to open that file another PC which has the same configuration and the file opens in 1 minutes. If someone can help me to solve that strange problem, I will be fine and can sleep tranquilly. Thanks. Tag: Adobe Tag: 61740
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    - Word quits. I am running Windows XP Home edition. On top of that I am running MS Office 2000 standard When using MS Word and I type the following "Dear sir," and hit return Word quits without saving, creating a temp file or nothing. If you type a space between the last letter and the comma there is no problem, any other word following "Dear " followed by comma then return is still a problem, it happens on existing documents new documents. If you can help I would be grateful Tag: Adobe Tag: 61739
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    - Everytime I click on a Word doc in Windows Explorer it open the program. If I'm in Windows Explorer, and I double click on a Word document, the ducument open up, with no problem. But if I then double click on a second Word document from Windoes Explorer, the file opens up and we see the Word Flash appearing a 2nd time as if this was the only Word document that is open. In other words, everytime I open a Word file from Windows Explorer, a Word Flash appears as it is the first time that I open the document. PS: This happens with Word and XL PS: If I click on file, open from Word, the Flash does not appear even if I open several documents. This only happens when I open up several Word docs from Windows Explorer. Tag: Adobe Tag: 61738
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    - Word exit w/o error message at open file I've a bizarre problem : When a user try to open a document and select a special folder, word close itself and don't give any error message. If the user try to access other folder there's no problem. User can also open the file via the explorer. Thanks for anything that could help me ! Tag: Adobe Tag: 61737
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    - VBA Automation Hi Is there a way to create a VBA macro in Word (Normal.dot), which can be called from another application, written in another language. Tag: Adobe Tag: 61735
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    - Cannot open any word file: error in MS09.DLL Since a few days, I cannot any more my .doc files, neither create a new one. I get the message: "Winword induced an error in MS09.DLL. The Winword program will now be stopped". Thank you for any help! Tag: Adobe Tag: 61734
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    - word xp crashing with box I am having a problem with word in that it keeps crashing after a while. It leaves behind a box (1 cm high by about 7 cm long) that is always on top of all other windows. To get rid of the box I have to completely reboot the computer. I have not got a clue as to what is happening. It happens doing different things with word at different times. I have XP Pro and Office XP. All updates on both. Has anyone seen this problem before or knows how to fix it? TIA Fred Roberts Tag: Adobe Tag: 61731
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    - Repair strips document of old versions I have a document that contains numerous older versions (created via MSWord 97's Version feature) and I want to open one of those old versions. Unfortunately, Word 2002 crashes and exits whenever I try to open the particular version that I want. To get around this, I tried to use the 'Open and Repair' option in the file open dialog box. The repair system identifies some incompatibilities in the style formats and 'repairs' them, but the fixed document is missing all of the older versions! This is not very useful. Does anyone have an idea as to how I might extract the old version of this document either directly or through some manipulation of the repair system? I've been unable to find a solution via the microsoft support databases. Best wishes! Tag: Adobe Tag: 61730
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    - cannot open specific word when i tried to open a file created in word 97, i cannot open it and said: "valid .doc extension" and something like that. i have tried other ways expressed in the dialog box. but all failed. it looks like file crush. anybody has any idea to solve this problem and to be able to open that file. it is a very important one for me. thanks, Tag: Adobe Tag: 61729
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    - Using Word with Terminal Server When trying to run word from my workstation I don't get the Fonts. If I run Word on the Terminal Server it works fine. Tag: Adobe Tag: 61725
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    - Compile Error When I open and close Word 2000 on my XP Home, I get the following message: Compile error in Hidden Module: AutoExec What do I do to get rid of the message? < : )))) >< Caught In The Net Tag: Adobe Tag: 61724
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    - Microsoft Word When I boot up the computer, Word automatically opens to a new document 1. How do I shut the Word off from starting when the computer boots up? Thank You Tag: Adobe Tag: 61722
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    - infinite pagination with Word 2002 I have word 2002 on Win XP. With one specific file, Word repaginates my file infinitely. It eventually freezes and CTRL-ALT-DEL doesn't work. Any ideas on how to fix this? Thanks. Tag: Adobe Tag: 61719
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    - Need a document that makes Word crash We're using MS Word XP as part of a VB application that processes large batches of documents. On a couple of occasions Word has crashed while opening a document. There is nothing really wrong with the document, and if you shut down Word and reopen it then it doesn't crash again. The real problem is that when Word reopens the same document that it crashed on before, it displays a dialog box to ask the user whether you really want to open a possibly bad document. Since this application has to run as a batch process with no user intervention I'd like to write code to deal with Word failures in a more graceful way. From the Word VBA help it looks like I could use this property. Application.DisplayAlerts = wdAlertsNone I think that would prevent the confirmation dialog box from appearing. The problem is I can't reproduce the crash to know whether that change would really work. Does anyone out there have a .doc file that causes Word XP to crash every time you open it? I tried using a hex editor to insert some random garbage into a test file but couldn't get Word to crash. So if anyone does have a suitable bad file like that I would really appreciate it if you could e-mail me a copy. -Nick Tag: Adobe Tag: 61715
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    - Word Freezes I am running Windows Windows 2000 Pro, MS Office XP. I am trying to apply styles using templates that I've created. But whenever I use Word (Save, organize styles, or anything else really), my CPU runs at 100%, and just like another post that I read, I am able to use other programs, it just locks up word. I end up having to close the program using the Task Manager. And it's not like I'm short on space, so I don't know what the problem is. Searched the knowledge database and such, and haven't been able to find anything. ANY IDEAS?? HELP!!!! Tag: Adobe Tag: 61713
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    - MS Word immediately closes with no intervention OS = Windows 98 MS Office 2000 -- Problem is with both Excel and Word I have the same products on both of my home computers. One functions adequately -- the other does not. I receive no error messages. I can open Word or excel via any path and the result is always the same. They both go through all of the motions to open -- virus scan, setting up tool bars, pulling up the document requested. After appearing to open and within five seconds, the application closes. No error messages. I have tried 1. uninstalling and reinstalling, 2. Repairing via the MS Office CD, 3. Replacing the Normal.dot file with the known working one. How can I resolve this issue? Thanks, Lee Tag: Adobe Tag: 61712
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    - Program Error: Winword.exe has generated errors...?? Thanks for any help in advance, I had Office 2000 Professional installed on my PC, which is using Windows 2000 Professional, and it was working fine. I wanted to updated my SQL Server from 7 to 2000, but when I did so, I received the following error message when attemtping to save changes in a Word doc: Program Error Winword.exe has generated errors and will be closed by Windows. You will need to restart the program. An error log is being created. So I uninstalled both Office 2000 Pro & SQL Server 2000, and reinstalled them both. But I'm still getting that error message. I even tried uninstallin SQL Server 2000, and reinstalling SQL Server 7, but the same thing happened. Can anyone help me to figure out what's going on? I'm confused, and I don't know how to solve this. Thanks. KWilliams Tag: Adobe Tag: 61711
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    - "Cannot Create Work File" Error (Q302629) using TSE on W2K Periodically, users running Word2000 via a W2K terminal server (and Citrix Metaframe), will get hit with the errors detailed in the Knowledge Base article Q302629 just after opening an existing document. I've worked through methods 2 & 3 of fixing the problem to no avail. I haven't looked at the data subkey fix (in method 1) cause I've not been successful in finding the registry keys for the affected users. Has anyone beat their head up against this problem before and can recommend any course of action? Thanks Tag: Adobe Tag: 61710
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    - Save As Functionality Greyed out I recently installed Office 2002 and subsequently installed Adobe Reader 6.0. After installing Reader 6.0, I started receiving "Macro Disabled...." error messages when starting Word. I have not been able to find a solution to fix....have tried setting Macro Security to "Low", tried installing SP 2.....nothing is working. Any suggestions? Tag: Adobe Tag: 61709
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    - word freezes When I try to print an open word document, the window blinks (active/inactive) as though I had tried to open a document already open. I find the application has frozen when this happens. However it doesn't happen consistently, seemingly less (maybe none)when I open the application first and then use the Open command in the File menu. Tag: Adobe Tag: 61708
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    - Where did my toolbar go? Somehow the lower toolbar, the one with italics, bold- face, and the like, has vanished from my Works Word. Nothing in the Help does it, and a system restore also failed to get it back. I use it a lot, and am mostly crippled without it. Anybody know how to get it back? Tag: Adobe Tag: 61707
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    - Word using 100 percent cpu when doing anything in Word I have a box with Windows 2000 Pro running Office XP and when I try to type a document Word takes up 100 percent CPU and the computer freezes. All other apps work fine. All the Office updates have been applied. Any ideas? Tag: Adobe Tag: 61701
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    - word stops responding when copying and pastng from web hi, whenever i copy and paste some text from the web into word xp the application stops responding and causes a high amout of cpu usage. after a couple of minutes the text then appears and all is fine. can anyone tell me what causes this as copy and pasting into apps like wordpad cause no problems. thanks k Tag: Adobe Tag: 61700
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    - word crashing I have come across a number of IBM netvista machine that randomly crash when working in word, they are all XP professional with offcie 2000 professional, all fully serviced packed and updated, the error log is as follows Event Type: Error Event Source: Application Hang Event Category: (101) Event ID: 1002 Date: 12/05/2003 Time: 12:28:52 User: N/A Computer: IBM-904990F8470 Description: Hanging application WINWORD.EXE, version 9.0.0.2717, hang module hungapp, version 0.0.0.0, hang address 0x00000000. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 41 70 70 6c 69 63 61 74 Applicat 0008: 69 6f 6e 20 48 61 6e 67 ion Hang 0010: 20 20 57 49 4e 57 4f 52 WINWOR 0018: 44 2e 45 58 45 20 39 2e D.EXE 9. 0020: 30 2e 30 2e 32 37 31 37 0.0.2717 0028: 20 69 6e 20 68 75 6e 67 in hung 0030: 61 70 70 20 30 2e 30 2e app 0.0. 0038: 30 2e 30 20 61 74 20 6f 0.0 at o 0040: 66 66 73 65 74 20 30 30 ffset 00 0048: 30 30 30 30 30 30 000000 have gone to the link which gives similar info but states no user intervention required !!! the machines are brand new, and log on to a sbs 2000 domain controller, have never actually seen the problem myself as they always work fine when I am their but the error log says other wise any help would be much apriciated keith Tag: Adobe Tag: 61696
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    - transferring word I was told that it was possible to move Word from one computer to another. If this is possible, could you please tell me how to accomplish it. The pc's are in different locations in the office. We just need to remove it from one and add it to another. Please help me!!!! Tag: Adobe Tag: 61695
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    - Error opening Word and Excel (GDI.EXE) Whenever I try to open Word, I got a memory page fault. It says that GDI.EXE caused a fault on XXXXXXXX memory address. No documents can be displayed on the screen since Word crashes before the document is displayed. Same case for Excel. Excel opens itself with no error, but when I try to open a file, it crashes with the same GDI.EXE error. Any suggestion will be appreciated. Thanks in advance. Tag: Adobe Tag: 61693
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    - Comparing Documents I am having a problem with the compare document feature of Word. A client sends a contract to me in word format. I open it up and revise it. Then I save the revised copy of the document. When I compare the revised copy to the original, the first couple of pages are fine. Suddenly (usually around page 3 or so), it starts redlining the whole document. I am using Word 2000 SP-3. Any ideas please email me and let me know. Thanks! Chris Tag: Adobe Tag: 61692
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    - mail merge attachment error I'm sending out 400 e-mails with a mail merged document attached. The recipients will then complete the missing fields and e-mail it back. The problem is some people are getting errors when they try to open the word doc. They get a screen error message saying: _____ is a mail merge main document. Word cannot open its data source, __________.txt. Click for: Find Data Source or Options. If they choose Find Data Source, nothing happens. If they click Options, they get a screen message that says: If the mail merge source, ________, no longer exists, Choose Remove Data/Header Source or choose Remove All Merge Info. Then there are those two boxes to select. Either option gets the document to load. We are using Word 97. The recipients are using any number of versions of Word. Any suggestions? Thanks! Beth Tag: Adobe Tag: 61690
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    - Word freezes up changing formatting I have a problem similar to DR Huffman Word freezes up randomly when a process like formating lists with bullets, removing bold in tables, adding underline to text. All actions are through the toolbar icons. Sure could use some help!!! Thanks MarkD Tag: Adobe Tag: 61684
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    - Limit on number of word graphic objects? I have a coworker who has always used Word's own drawing features to draw diagrams in Word. We recently moved to Office XP (his machine's OS is NT 4) and he generally finds things do not work as they used to. However he now has a specific problem with a particular document which probably contains hundreds of textbox graphic objects, most with a dozen characters of text in them. When he tried to add just one more text box, Word hung. It turns out this document has more text boxes in it than he has ever drawn before. We discovered that if we delete 3 of the text boxes, it will let us add 3 new ones, but one more and Word will hang again - then we have to kill it with the task manager. So - is there a limit on the number of a) Word - drawn text boxes b) characters in Word-drawn text boxes c) Word- drawn graphic objects that Word XP can put into a single document ? Are there any workarounds ? I have recommended moving all the drawing to Powerpoint, since there have been other issues about the text in the text boxes gaining heading styles which would never happen with graphic objects pasted in from another application. However time does not permit moving to another application for this document. . Tag: Adobe Tag: 61682
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    - Word cpu usage very high Whenever I turn on word 2002 it drives my cpu usage sky high and I cant use the program. I have tried to unistall it and reinstall it but I still get the same trouble. I did a complete virus scan and came up clean. Any suggestions? Thanks, Jack Tag: Adobe Tag: 61677
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    - Hyperlink problem When I create a new hyperlink to another doc located on the same server, the path to that link appears like this; ..\..\..\..\Press Coverage\Press Cuttings\2003\July 2003 \Computerwire (15.07.03).jpg It appears fine at first with the full path but if I save the doc it keeps reverting to the format above. Regards, Steve. Tag: Adobe Tag: 61676
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    - WORD 2002 STARTUP PROBLEMS If I click on a doc file to open Word, I get the following message "Cannot open document template A20MSW10.DOT" When I close that message, I get "Cannot open document template AWARE 97.DOT" When I close that message, I get "FILE XXX.DOC IS NOT AVAILABLE" If I open Word directly, I get the first two messages. I cannot find either of these .dot files anywhere. If I try the support template, I get the message "Support.dot is not available" If I clear the error messages, everything seems to work (except opening files). Any suggestions? Don Friedman Tag: Adobe Tag: 61675
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    - Word 2002 : Page Numbering in Footer Problem Hi Everyone, I have a problem with Word 2002. One of my files always show a Page 0 of 51 in the footer on ALL pages (I inserted a Page X of Y autotext). Does anyone know how to get it to work properly again? Thank you. Alex. Tag: Adobe Tag: 61671
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    - Problem with opening word When I try to open Word 2000, the system freezes up and doesn't open. I'm forced to manually shut the system down When I restart the system and make another attempt to open Word, the system freezes up again. Can anyone help me? Drew Tag: Adobe Tag: 61667
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    - .tnef file extensions I recently started receiving emails with attachments id'ed as msword ".tnef" files. I can't open/read the files using any app I have loaded, including MS Office Suite, Corel Suite, Acrobat or anything else. What are these files and what app do I need to open, or what do I tell the sender regarding forwarding these attachments. (i.e. saving as text only first, or something) ??? Thanks Tag: Adobe Tag: 61665
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    - Word 2000 Suddenly when I try to access word or any word files, I get the error message "Winword has caused an error in MS09.DLL If you continue to have problems try restarting your computer." Restarting my computer does not work. Can any one help? Tag: Adobe Tag: 61651
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    - Incorrect Pages Breaks between foot notes I am having trouble with the foot notesmoving up the page when I have foot notes. The solution was to createend notes, this is not a option. Any suggestions? Page Breaks Incorrectly If You Insert a Continuous Section Break Between Footnotes Tag: Adobe Tag: 61650
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    - Using OLE automation get error when merging excel data via DDE I have a Visual Fox Pro Application that uses OLE automation to pull up a WORD document, merges in excel data via DDE to the printer and closes word. It works a majority of the time. But sometimes (its intermitant but usually after multiple merges), the merge will take place but crash when word closes generating an error in the VFP application which crashes. I have tried everything I can think of, including recreating the document, changinging the method from DDE to 'translation' and ODBC. Nothing I tried works. Has anybody encountered this behavior? -JAmes Tag: Adobe Tag: 61648
  - 24
    - missing vowels and consonants My u's, g's, h's, o's, are missing when I press start and missing vowels and consonants are found in other areas of my computer--like in Microsoft Word. Then they reappear for no reason and they disappear for no reason. Sue Tag: Adobe Tag: 61646
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    - missing vowels and consonants At times when I press start, my u in shut, suspend, run, are missing; my g is settings is missing, my o is missing in programs, my h is missing in help. Then if I go to Microsoft Word, the same vowels and consonants are missing and I don't know how many more are missing. The a is a weird symbol or character. This makes things very hard to read. Then for no reason that I can find, the letters all reappear. My provider said he never heard of anything like this. Can you help me, please? Sue Tag: Adobe Tag: 61645

I downloaded and saved Adobe 5.1 and it has worked well
for me until now. I wanted to print a form from the
state of Illinois that required Adobe, but I get a blank
page when I try to get to it. Why does this happen? In
the past I would call up the form and Adobe would load
immediately and I could get on with my work.
Any solutions?

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Re: Adobe by Suzanne

Suzanne
Fri Jul 25 15:03:18 CDT 2003

You'll need to ask this in an Adobe Acrobat NG. This one is for Microsoft
Word.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://www.mvps.org/word
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

"Allan" <allandc@prodigy.net> wrote in message
news:010301c352df$2d3ef070$a501280a@phx.gbl...
> I downloaded and saved Adobe 5.1 and it has worked well
> for me until now. I wanted to print a form from the
> state of Illinois that required Adobe, but I get a blank
> page when I try to get to it. Why does this happen? In
> the past I would call up the form and Adobe would load
> immediately and I could get on with my work.
> Any solutions?

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