Is there SP2 or SP3 in my computer?

Hello,

I did not intend to install SP3 for a while cause SP2 was just fine.
However a message pop up asking me to install Mediaplayer 11. I
answered yes. After sometime I got another message telling me that
installation was not possible because of a file. I aborted the
installation and rebooted. Everything seems to be okay. But Oh
surprise MyComputer properties show SP3.v.3264 How comes?

What is weird is that SP2 vanished and there is no SP3 at Add or Remove
Programs. The question is Do I have a full SP3 or just a partial SP3
installation? How could I verify? How could I rollback?

Thank you.

Shenan
Sat May 10 18:06:41 PDT 2008

Roland wrote:
> I did not intend to install SP3 for a while cause SP2 was just fine.
> However a message pop up asking me to install Mediaplayer 11. I
> answered yes. After sometime I got another message telling me that
> installation was not possible because of a file. I aborted the
> installation and rebooted. Everything seems to be okay. But Oh
> surprise MyComputer properties show SP3.v.3264 How comes?
>
> What is weird is that SP2 vanished and there is no SP3 at Add or
> Remove Programs. The question is Do I have a full SP3 or just a
> partial SP3 installation? How could I verify? How could I
> rollback?

Start button --> RUN --> type in :
winver
--> Click OK. What version does it say you have - the entire line...?

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html

Roland
Sat May 10 18:39:45 PDT 2008

Shenan Stanley wrote:
> Start button --> RUN --> type in :
> winver
> --> Click OK. What version does it say you have - the entire line...?

Thanks for your response.
It says:

Version 5.1 (Build 2600.xpsp.071130-1427 : Service Pack 3, v.3264)

Shenan
Sat May 10 18:57:04 PDT 2008

Roland wrote:
> I did not intend to install SP3 for a while cause SP2 was just fine.
> However a message pop up asking me to install Mediaplayer 11. I
> answered yes. After sometime I got another message telling me that
> installation was not possible because of a file. I aborted the
> installation and rebooted. Everything seems to be okay. But Oh
> surprise MyComputer properties show SP3.v.3264 How comes?
>
> What is weird is that SP2 vanished and there is no SP3 at Add or
> Remove Programs. The question is Do I have a full SP3 or just a
> partial SP3 installation? How could I verify? How could I
> rollback?

Shenan Stanley wrote:
> Start button --> RUN --> type in :
> winver
> --> Click OK. What version does it say you have - the entire
> line...?

Roland wrote:
> Thanks for your response.
> It says:
> Version 5.1 (Build 2600.xpsp.071130-1427 : Service Pack 3, v.3264)

From what I can tell - you have Windows XP Service Pack 3 Release Candidate
installed - a MUCH older Release Candidate no less. If I had to guess (and
I do) I would say you have had that installed for quite some time.

Control Panel --> Add or Remove Programs --> identify XP SP3 (936929) and
remove it. (Make sure Show Updates is checked and look for the #.)

Otherwise - you can also get help through this channel:
http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gprid=522131

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html

PA
Sat May 10 18:59:11 PDT 2008

Roland wrote:
> Shenan Stanley wrote:
>> Start button --> RUN --> type in :
>> winver
>> --> Click OK. What version does it say you have - the entire line...?
>
> Thanks for your response.
> It says:
>
> Version 5.1 (Build 2600.xpsp.071130-1427 : Service Pack 3, v.3264)

Free unlimited installation and compatibility support is available for
Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
e-mail support is available only in the United States and Canada.

. US:
http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gprid=522131

. CA:
http://support.microsoft.com/oas/default.aspx?ln=en-ca&prid=11273&gprid=522131

. UK:
http://support.microsoft.com/oas/default.aspx?ln=en-gb&prid=11273&gprid=522131

. AU:
http://support.microsoft.com/oas/default.aspx?ln=en-au&prid=11273&gprid=522131

. Other: http://support.microsoft.com/oas/default.aspx?gprid=1173 | select
Windows XP | select Windows XP Service Pack 3
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Gerry
Sun May 11 00:24:56 PDT 2008

Bear

Given the number of reported problems will they be able to fulfill this
committment "Response Time: By the end of the next working day."?


--
Regards.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

PA Bear [MS MVP] wrote:
> Roland wrote:
>> Shenan Stanley wrote:
>>> Start button --> RUN --> type in :
>>> winver
>>> --> Click OK. What version does it say you have - the entire
>>> line...?
>>
>> Thanks for your response.
>> It says:
>>
>> Version 5.1 (Build 2600.xpsp.071130-1427 : Service Pack 3, v.3264)
>
> Free unlimited installation and compatibility support is available for
> Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat
> and e-mail support is available only in the United States and Canada.
>
> . US:
> http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gprid=522131
>
> . CA:
> http://support.microsoft.com/oas/default.aspx?ln=en-ca&prid=11273&gprid=522131
>
> . UK:
> http://support.microsoft.com/oas/default.aspx?ln=en-gb&prid=11273&gprid=522131
>
> . AU:
> http://support.microsoft.com/oas/default.aspx?ln=en-au&prid=11273&gprid=522131
>
> . Other: http://support.microsoft.com/oas/default.aspx?gprid=1173 |
> select Windows XP | select Windows XP Service Pack 3

Roland
Sun May 11 05:57:28 PDT 2008

Shenan Stanley wrote:
> From what I can tell - you have Windows XP Service Pack 3 Release
Candidate
> installed - a MUCH older Release Candidate no less. If I had to guess (and
> I do) I would say you have had that installed for quite some time.

Maybe that occurred silently because I never installed SP3 and never
received request for such update. How this could happen?

> Control Panel --> Add or Remove Programs --> identify XP SP3 (936929) and
> remove it. (Make sure Show Updates is checked and look for the #.)

As I told ALL updates disappeared from 'Add or Remove Programs'. The
only one in the list is KB915865. And there is no SP3 in that list.

Roland
Sun May 11 06:25:17 PDT 2008

PA Bear [MS MVP] wrote:

> Free unlimited installation and compatibility support is available for
> Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
> e-mail support is available only in the United States and Canada.

I have had very bad experiences with MS support in the past.
Besides since the failed MediaPlayer update (occurred yesterday) I have
noted that online MS update no longer works. I tried MP again. The
update downloads and try to install but fails.

Another question: Should I risk another SP3 update? I have downloaded
WindowsXP-KB936929-SP3-x86-ENU.exe but I'm not sure if reinstalling is a
good idea or not.

Renegade
Sun May 11 06:59:23 PDT 2008

IT cannot get installed without you knowing............

"Roland" <nospam@please.com> wrote in message
news:eyONSa2sIHA.2208@TK2MSFTNGP04.phx.gbl...
> Shenan Stanley wrote:
> > From what I can tell - you have Windows XP Service Pack 3 Release
> Candidate
>> installed - a MUCH older Release Candidate no less. If I had to guess
>> (and I do) I would say you have had that installed for quite some time.
>
> Maybe that occurred silently because I never installed SP3 and never
> received request for such update. How this could happen?
>
>> Control Panel --> Add or Remove Programs --> identify XP SP3 (936929) and
>> remove it. (Make sure Show Updates is checked and look for the #.)
>
> As I told ALL updates disappeared from 'Add or Remove Programs'. The only
> one in the list is KB915865. And there is no SP3 in that list.
>
>

Roland
Sun May 11 08:39:51 PDT 2008

I didn't install SP3 let alone a Release Candidate. Common sense
dictates not to do it in a production computer.

Renegade wrote:
> IT cannot get installed without you knowing............
>
> "Roland" <nospam@please.com> wrote in message
> news:eyONSa2sIHA.2208@TK2MSFTNGP04.phx.gbl...
>> Shenan Stanley wrote:
>> > From what I can tell - you have Windows XP Service Pack 3 Release
>> Candidate
>>> installed - a MUCH older Release Candidate no less. If I had to guess
>>> (and I do) I would say you have had that installed for quite some time.
>> Maybe that occurred silently because I never installed SP3 and never
>> received request for such update. How this could happen?
>>
>>> Control Panel --> Add or Remove Programs --> identify XP SP3 (936929) and
>>> remove it. (Make sure Show Updates is checked and look for the #.)
>> As I told ALL updates disappeared from 'Add or Remove Programs'. The only
>> one in the list is KB915865. And there is no SP3 in that list.
>>
>>
>
>

Colin
Sun May 11 08:49:48 PDT 2008

Not only could the SP3 RC not get installed silently, installing it required
a deliberate downloading of a script file before WU would even show it to
you.

Regardless, uninstall the current SP3 build pronto and either let WU offer
you the final or stay at SP2 for awhile and think about it, your choice.
You need to be aware that if you NOT uninstall now your computer will
regress to limited functionality soon because the RC is timebombed to expire
in a few more days. Get cracking. You really don't have a choice here.

"Roland" <nospam@please.com> wrote in message
news:eyONSa2sIHA.2208@TK2MSFTNGP04.phx.gbl...
> Shenan Stanley wrote:
> > From what I can tell - you have Windows XP Service Pack 3 Release
> Candidate
>> installed - a MUCH older Release Candidate no less. If I had to guess
>> (and I do) I would say you have had that installed for quite some time.
>
> Maybe that occurred silently because I never installed SP3 and never
> received request for such update. How this could happen?
>
>> Control Panel --> Add or Remove Programs --> identify XP SP3 (936929) and
>> remove it. (Make sure Show Updates is checked and look for the #.)
>
> As I told ALL updates disappeared from 'Add or Remove Programs'. The only
> one in the list is KB915865. And there is no SP3 in that list.
>

Colin
Sun May 11 08:50:32 PDT 2008

Let them answer that one. You'll never know until you use the service.

"Gerry" <gerry@nospam.com> wrote in message
news:%2344CrgzsIHA.2064@TK2MSFTNGP05.phx.gbl...
> Bear
>
> Given the number of reported problems will they be able to fulfill this
> committment "Response Time: By the end of the next working day."?
>
>
> --
> Regards.
>
> Gerry
> ~~~~
> FCA
> Stourport, England
> Enquire, plan and execute
> ~~~~~~~~~~~~~~~~~~~
>
> PA Bear [MS MVP] wrote:
>> Roland wrote:
>>> Shenan Stanley wrote:
>>>> Start button --> RUN --> type in :
>>>> winver
>>>> --> Click OK. What version does it say you have - the entire
>>>> line...?
>>>
>>> Thanks for your response.
>>> It says:
>>>
>>> Version 5.1 (Build 2600.xpsp.071130-1427 : Service Pack 3, v.3264)
>>
>> Free unlimited installation and compatibility support is available for
>> Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat
>> and e-mail support is available only in the United States and Canada.
>>
>> . US:
>> http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gprid=522131
>>
>> . CA:
>> http://support.microsoft.com/oas/default.aspx?ln=en-ca&prid=11273&gprid=522131
>>
>> . UK:
>> http://support.microsoft.com/oas/default.aspx?ln=en-gb&prid=11273&gprid=522131
>>
>> . AU:
>> http://support.microsoft.com/oas/default.aspx?ln=en-au&prid=11273&gprid=522131
>>
>> . Other: http://support.microsoft.com/oas/default.aspx?gprid=1173 |
>> select Windows XP | select Windows XP Service Pack 3
>
>

Colin
Sun May 11 08:51:21 PDT 2008

If you don't want to risk the SP3 upgrade then...well...don't. But get that
RC off of your system NOW. It is timebombed!

"Roland" <nospam@please.com> wrote in message
news:%23PRN1p2sIHA.3680@TK2MSFTNGP05.phx.gbl...
> PA Bear [MS MVP] wrote:
>
>> Free unlimited installation and compatibility support is available for
>> Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
>> e-mail support is available only in the United States and Canada.
>
> I have had very bad experiences with MS support in the past.
> Besides since the failed MediaPlayer update (occurred yesterday) I have
> noted that online MS update no longer works. I tried MP again. The
> update downloads and try to install but fails.
>
> Another question: Should I risk another SP3 update? I have downloaded
> WindowsXP-KB936929-SP3-x86-ENU.exe but I'm not sure if reinstalling is a
> good idea or not.

Roland
Sun May 11 10:05:33 PDT 2008


So, will risk the upgrade. If anything fails then will reinstall
Windows. From now on I will never accept any online update from MS, as
I did for my Toshiba laptop.

Colin Barnhorst wrote:
> If you don't want to risk the SP3 upgrade then...well...don't. But get
> that RC off of your system NOW. It is timebombed!
>
> "Roland" <nospam@please.com> wrote in message
> news:%23PRN1p2sIHA.3680@TK2MSFTNGP05.phx.gbl...
>> PA Bear [MS MVP] wrote:
>>
>>> Free unlimited installation and compatibility support is available
>>> for Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09.
>>> Chat and e-mail support is available only in the United States and
>>> Canada.
>>
>> I have had very bad experiences with MS support in the past.
>> Besides since the failed MediaPlayer update (occurred yesterday) I
>> have noted that online MS update no longer works. I tried MP again.
>> The update downloads and try to install but fails.
>>
>> Another question: Should I risk another SP3 update? I have downloaded
>> WindowsXP-KB936929-SP3-x86-ENU.exe but I'm not sure if reinstalling is
>> a good idea or not.
>

PA
Sun May 11 11:29:33 PDT 2008

Roland wrote:
> PA Bear [MS MVP] wrote:
>> Free unlimited installation and compatibility support is available for
>> Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
>> e-mail support is available only in the United States and Canada.
>
> I have had very bad experiences with MS support in the past...

If a garage does a lousy job servicing your car (and you don't know how to
do it yourself), do you stop taking your car in for service?

Roland
Sun May 11 12:04:09 PDT 2008


PA Bear [MS MVP] wrote:
> If a garage does a lousy job servicing your car (and you don't know how
> to do it yourself), do you stop taking your car in for service?

What are you talking about? I can fix my car down to the last nut and
bolt, that's not the same with M$ OS's. Besides I'm dealing with
computers since the Altair, so I'm not as neophyte as you think I am.
This way you're only filling your ego with gibberish. If you don't have
ideas or don't wish to help stop responding and move on.

PA
Sun May 11 12:11:28 PDT 2008

<plonk>

Roland wrote:
> PA Bear [MS MVP] wrote:
>> If a garage does a lousy job servicing your car (and you don't know how
>> to do it yourself), do you stop taking your car in for service?
>
> What are you talking about? I can fix my car down to the last nut and
> bolt, that's not the same with M$ OS's. Besides I'm dealing with
> computers since the Altair, so I'm not as neophyte as you think I am.
> This way you're only filling your ego with gibberish. If you don't have
> ideas or don't wish to help stop responding and move on.

PD43
Sun May 11 13:04:54 PDT 2008

"PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote:

><plonk>

Good move. Why does the guy ask for help if he doesn't want what
people take the time to give him or research for him?

HeyBub
Sun May 11 15:14:59 PDT 2008

Roland wrote:
> I didn't install SP3 let alone a Release Candidate. Common sense
> dictates not to do it in a production computer.
>

So, who to believe: Your own porous memory* or a lying computer?

-----
* Due to intoxication, dementia, age, infirmity, medication, sleep-walking,
lack of sleep, forgetfulness, trauma, confusion, disease, mental defect,
vitamin deficiency, shock or other form of temporary amnesia, or low
blood-sugar.

Nobody
Mon May 12 00:06:25 PDT 2008

Moronicus
"Roland" <nospam@please.com> wrote in message
news:OhTNMn5sIHA.5068@TK2MSFTNGP02.phx.gbl...
> PA Bear [MS MVP] wrote:
>> If a garage does a lousy job servicing your car (and you don't know how
>> to do it yourself), do you stop taking your car in for service?
>
> What are you talking about? I can fix my car down to the last nut and
> bolt, that's not the same with M$ OS's. Besides I'm dealing with
> computers since the Altair, so I'm not as neophyte as you think I am. This
> way you're only filling your ego with gibberish. If you don't have ideas
> or don't wish to help stop responding and move on.
>

Kelly
Wed May 14 11:14:47 PDT 2008

Right click My Computer/Properties. The information is listed there.
And/or Start/Run: msinfo32

--

All the Best,
Kelly (MS-MVP/DTS&XP)

Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm


"Roland" <nospam@please.com> wrote in message
news:OhTNMn5sIHA.5068@TK2MSFTNGP02.phx.gbl...
> PA Bear [MS MVP] wrote:
>> If a garage does a lousy job servicing your car (and you don't know how
>> to do it yourself), do you stop taking your car in for service?
>
> What are you talking about? I can fix my car down to the last nut and
> bolt, that's not the same with M$ OS's. Besides I'm dealing with
> computers since the Altair, so I'm not as neophyte as you think I am. This
> way you're only filling your ego with gibberish. If you don't have ideas
> or don't wish to help stop responding and move on.