What kinds of tools I can manage other PCs remotely?

I need to fix any problem on PCs for user, does anyone have any suggestions
on any tools to remotely access other PCs for trouble shooting?
Thanks in advance for any suggestions
Eric

Smv
Tue May 13 16:44:01 PDT 2008

Lithiumrat, sub7, optixpro, poison ivy ;)

"Eric" wrote:

> I need to fix any problem on PCs for user, does anyone have any suggestions
> on any tools to remotely access other PCs for trouble shooting?
> Thanks in advance for any suggestions
> Eric

Big
Tue May 13 16:58:48 PDT 2008

Eric wrote:
> I need to fix any problem on PCs for user, does anyone have any suggestions
> on any tools to remotely access other PCs for trouble shooting?
> Thanks in advance for any suggestions
> Eric
UltraVNC has been suggested but I've never seen it.
PC Anywhere but that requires an install on both sides.
Remote desktop built into XP works but only if the receiver has Pro.
If you do it a lot, you can get a gotomypc account and that works with
just IE.

Pegasus
Wed May 14 02:04:39 PDT 2008



"Eric" <Eric@discussions.microsoft.com> wrote in message
news:08DE3792-4661-442C-9485-8AA3FA23DD9C@microsoft.com...
>I need to fix any problem on PCs for user, does anyone have any suggestions
> on any tools to remotely access other PCs for trouble shooting?
> Thanks in advance for any suggestions
> Eric

I've used WinVNC a lot, and Remote Desktop for WinXP Prof.

FooAtari
Wed May 14 03:47:45 PDT 2008

Eric wrote:

> I need to fix any problem on PCs for user, does anyone have any
> suggestions on any tools to remotely access other PCs for trouble
> shooting? Thanks in advance for any suggestions
> Eric

VNC works quite well but can require configuration on the host PC you are
controlling. I use TightVNC to access my PC from work.

Logmein is another I have heared people using

One I have used myself for support is Inletex Remote Control. It runs over
port 80 AFAIK and you all you need to do is send the user a file which they
run, when they do a pin code appears which they give to you so you can
access the PC. Pin code is only valid for current sessions so makes things
a little more secure I suppose.

3c273
Wed May 14 08:29:00 PDT 2008

www.ultravnc.com
Louis

"Eric" <Eric@discussions.microsoft.com> wrote in message
news:08DE3792-4661-442C-9485-8AA3FA23DD9C@microsoft.com...
> I need to fix any problem on PCs for user, does anyone have any
suggestions
> on any tools to remotely access other PCs for trouble shooting?
> Thanks in advance for any suggestions
> Eric

Bruce
Wed May 14 18:29:19 PDT 2008

Eric wrote:
> I need to fix any problem on PCs for user, does anyone have any suggestions
> on any tools to remotely access other PCs for trouble shooting?
> Thanks in advance for any suggestions
> Eric


My favorite:

DameWare Mini Remote
http://www.dameware.co.uk/miniremote.asp


--

Bruce Chambers

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Mayank
Wed May 14 22:31:42 PDT 2008

Crossloop is one of the simplest and better remote computing software
http://www.crossloop.com

On 2008-05-15 06:59:19 +0530, Bruce Chambers <bchambers@cable0ne.n3t> said:

> Eric wrote:
>> I need to fix any problem on PCs for user, does anyone have any
>> suggestions on any tools to remotely access other PCs for trouble
>> shooting?
>> Thanks in advance for any suggestions
>> Eric
>
>
> My favorite:
>
> DameWare Mini Remote
> http://www.dameware.co.uk/miniremote.asp