PA
Thu Feb 21 21:09:03 PST 2008
No, Automatic Updates (AU) does not have to be enabled in order for Windows
Update website to work. That being said, please try the following to begin
diagnosing the issues:
1. Enable AU and select the third option (Notify Only):
http://support.microsoft.com/kb/306525
Notify Only: AU will notify you that updates are available, but /you/ will
decide (1) which updates you want to download as well as (2) which updates
you want to install and (3) when. That's updating when you want to, right?
2. Now let AU run with this configuration for a day or so. If AU doesn't
offer any updates or you can't download them or you can't install ones that
have downloaded, see...
How to troubleshoot Windows Update, Microsoft Update, and Windows Server
Update Services installation issues:
http://support.microsoft.com/kb/906602
3. See the "Need more help? Tell us what problem you are having" section of
http://support.microsoft.com/?scid=ph;en-us;6527
4. You cannot install some updates or programs
http://support.microsoft.com/kb/822798
5a. Check Windowsupdate.log (%windir%\Windowsupdate.log) for errors
associated with the download/install.
How to read the Windowsupdate.log file
http://support.microsoft.com/kb/902093
5b. Compare errors to those listed here:
http://www.bleepingcomputer.com/blogs/mowgreen/index.php?showentry=1122
and/or go to
http://windowsupdate.microsoft.com > click on Help and Support
link in left pane > Solve problems on your own.
6. If you're still stuck, begin a new thread in Windows Update newsgroup
about your problems:
news://msnews.microsoft.com/microsoft.public.windowsupdate
===========================
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/default.aspx?gprid=6527
Support for Windows Update:
http://support.microsoft.com/gp/wusupport
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin
http://aumha.net
DTS-L
http://dts-l.net/
ralf wrote:
> No, auto updated are not enabled. I want to update when I want to. Worked
> fine with this setup for almost a year now. Last update was Dec. no
> problems. Just today, no can update. Does auto update have to be checked
> if
> you want to manually update? Still seek answer to my question PA.
>
>> Is Automatic Updates enabled?
>> --
>> ralf wrote:
>>> I have XP SP2 and have done updates to Dec 2007. I just went to XP
>>> update
>>> page, it checked for validation, (I passed), I clicked custom install
>>> button, and then says "Checking for updates" (and a green bar goes
>>> around
>>> and around) for 20 minutes and nothing ever comes up for updates. I have
>>> tried Express button too, samething, "Checking for updates" and nothing
>>> pops
>>> up for updates.
>>>
>>> Windows server problem? Me? any help?
>>> thanks