Malke
Mon Jan 07 05:14:21 PST 2008
bdrake wrote:
> I have Windows XP Pro installed.
> For no apparent reason my system keeps on 'freezing' (?).
> I consequently have to re-boot manually in order to unblock it.
> Lately, this has been happening rather often and it's getting rather
> uncomfortable to work with. I've checked program and system events and there
> aren't any apparent errors. I've also run my anti-virus (Norton) and all
> sorts of 'spybot' detecting programs, but have not found any problems.
> My 2 separate hard disks seem to be operating correctly and have run on both
> a checkdisk and defrag without getting important feedbacks.
> Is there anything else I can do ? Any suggestion will be appreciated.
> Thanks in advance.
>
This really isn't much information to go on, but if the lockups are
random you probably have some failing hardware. I'd do some real
hardware testing (Chkdsk and defrag are not hardware testing utilities),
starting with the RAM.
http://www.elephantboycomputers.com/page2.html#Hardware_Tshoot
If all the hardware tests good, then do clean-boot troubleshooting to
see if something running in the background is causing the issue.
Clean boot in Windows XP -
http://support.microsoft.com/kb/310353
Clean-boot advanced troubleshooting in Windows XP -
http://support.microsoft.com/kb/316434
How to Troubleshoot By Using the Msconfig Utility in Windows XP -
http://support.microsoft.com/?id=310560
Standard caveat: Testing hardware failures often involves swapping out
suspected parts with known-good parts. If you can't do the testing
yourself and/or are uncomfortable opening your computer, take the
machine to a professional computer repair shop (not your local
equivalent of BigComputerStore/GeekSquad). Have all your data backed up
before you take the machine into a shop.
Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User