Send Fax Wizard no longer able to queue multiple recipients

I used to be able to queue an arbitrary number of fax recipients with the
Send Fax Wizard. Now it still lets me make a long list of recipients, but
no more than one or two recipients actually appear in the fax queue.

Sometime I get the following application event error entry (but most of the
time none):
>
> Event Type: Error
> Event Source: Microsoft Fax
> Event Category: Outbound
> Event ID: 32090
> Date: 3/26/2008
> Time: 10:09:15 AM
> User: N/A
> Computer: HP119NASHUA
> Description:
> The Fax service print monitor has failed to submit the fax.
>
> The following error occurred: 4.
> This error code indicates the cause of the error.
>
> Sender Machine Name: \\HP119NASHUA.
> Sender User Name: fleischer.
> Sender Name: <sender>
> Subject: .
> Recipient name: <name>
> Recipient number: <number>
> Number of Recipients: 15.
>
> For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

(The Help and Support Center offers no help, by the way.)

The net effect seems to be that I can submit a fax to one or two recipient
destinations at a time, but the rest if there are more do not show up in the
fax queue.

I have removed and re-installed the XP fax service; I have deleted and
re-created the fax printer and queue; I have re-installed the modem.
Everything was working fine on this system with no changes and then this
happened.

My guess is that on this multi-core system there is some sort of
synchronization failure with a long list of recipients. Even so, it used to
work on this system.

Thanks,
Bob

Ozzie
Fri Apr 04 10:12:00 PDT 2008

I also seem to be experiencing this problem all of a sudden. Nothing has
been changed on the server. I thought it might have been caused by a
permissions issue on the client machine but trying to fax to multiple
recipients from the server itself generated the same error message.

I've removed and reinstalled the fax service multiple times using the steps
provided by some other posts instructing the proper way of doing this to no
avail.

Any help would be appreciated.

Ozzie

"Bob Fleischer" wrote:

> I used to be able to queue an arbitrary number of fax recipients with the
> Send Fax Wizard. Now it still lets me make a long list of recipients, but
> no more than one or two recipients actually appear in the fax queue.
>
> Sometime I get the following application event error entry (but most of the
> time none):
> >
> > Event Type: Error
> > Event Source: Microsoft Fax
> > Event Category: Outbound
> > Event ID: 32090
> > Date: 3/26/2008
> > Time: 10:09:15 AM
> > User: N/A
> > Computer: HP119NASHUA
> > Description:
> > The Fax service print monitor has failed to submit the fax.
> >
> > The following error occurred: 4.
> > This error code indicates the cause of the error.
> >
> > Sender Machine Name: \\HP119NASHUA.
> > Sender User Name: fleischer.
> > Sender Name: <sender>
> > Subject: .
> > Recipient name: <name>
> > Recipient number: <number>
> > Number of Recipients: 15.
> >
> > For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
>
> (The Help and Support Center offers no help, by the way.)
>
> The net effect seems to be that I can submit a fax to one or two recipient
> destinations at a time, but the rest if there are more do not show up in the
> fax queue.
>
> I have removed and re-installed the XP fax service; I have deleted and
> re-created the fax printer and queue; I have re-installed the modem.
> Everything was working fine on this system with no changes and then this
> happened.
>
> My guess is that on this multi-core system there is some sort of
> synchronization failure with a long list of recipients. Even so, it used to
> work on this system.
>
> Thanks,
> Bob
>
>