I'm afraid I may have hosed my system. Two days ago I removed
sp3. This morning I went to a month old restore point called "pre sp3
and hit "restore" button. Now, it won't undo this operation. I'm tryin
to get back to where I was this morning. Am I screwed?! TIA

Re: Restore point failure by Unknown

Unknown
Wed Jul 02 09:59:34 PDT 2008

Need more information. However, can't you re-install SP3?
"Ed Mc" <namvtn@comcast.invalid> wrote in message
news:A6WdnTXe5bZmPvbVnZ2dnUVZ_vninZ2d@comcast.com...
> I'm afraid I may have hosed my system. Two days ago I removed sp3.
> This morning I went to a month old restore point called "pre sp3 and hit
> "restore" button. Now, it won't undo this operation. I'm tryin to get back
> to where I was this morning. Am I screwed?! TIA



Re: Restore point failure by Ed

Ed
Wed Jul 02 13:36:34 PDT 2008

Unknown wrote:
> Need more information. However, can't you re-install SP3?
> "Ed Mc" <namvtn@comcast.invalid> wrote in message
> news:A6WdnTXe5bZmPvbVnZ2dnUVZ_vninZ2d@comcast.com...
>> I'm afraid I may have hosed my system. Two days ago I removed sp3.
>> This morning I went to a month old restore point called "pre sp3 and hit
>> "restore" button. Now, it won't undo this operation. I'm tryin to get back
>> to where I was this morning. Am I screwed?! TIA
>
>
I removed sp3 because of USB/computer freezing issues. Because
I'm having problems reading a USB external backup drive I tried going
way back to before I installed sp3 in the first place. Didn't help my
drive reading problem, but has created new ones with outdated programs
etc. For instance, My Kaspersky AV program has gone back to an earlier
version, (which I had lately upgraded), but won't run. Can't find my
license key etc. Programs which have been recently deleted are trying
to run, and so on. What would reinstalling sp3 accomplish? I
appreciate your trying to help me.

Re: Restore point failure by John

John
Wed Jul 02 14:06:29 PDT 2008


It could be a KAV issue - I have had a similar saga. Also, it could be
KAV self protection that is preventing the System Restore, however,
KAV can become very confused if a restore is done to a different
version. KAV 2009 has issues you describe that are being addressed in
update C which will soon be released.

To recover your system you could try the following:

Download the KAV removal tool from
http://support.kaspersky.com/faq/?qid=208279752

First, run it in Windows normally as per instructions and then try
system restore

If it still fails you could then try force-removal in Safe Mode to
clean up any KAV residue

Run KAVremover9.exe from the command prompt with the following syntax
for BOTH versions of KAV that you had installed

The syntax is kavremover9.exe [kav6 | kav7 | kav2009 | kav2009x64|
kis6 | kis7 | kis2009 | kis2009x64 | kav6fs | kav6wks][/b].

For example if Kaspersky AV 2009 was installed on your PC in this case
the command will be

kavremover9.exe kav2009 /b

Or for KAV version 7
kavremover9.exe kav7 /b

Restart and try system restore, then reinstall KAV

John

On Wed, 02 Jul 2008 13:36:30 -0700, Ed Mc <namvtn@comcast.invalid>
wrote:

>Unknown wrote:
>> Need more information. However, can't you re-install SP3?
>> "Ed Mc" <namvtn@comcast.invalid> wrote in message
>> news:A6WdnTXe5bZmPvbVnZ2dnUVZ_vninZ2d@comcast.com...
>>> I'm afraid I may have hosed my system. Two days ago I removed sp3.
>>> This morning I went to a month old restore point called "pre sp3 and hit
>>> "restore" button. Now, it won't undo this operation. I'm tryin to get back
>>> to where I was this morning. Am I screwed?! TIA
>>
>>
> I removed sp3 because of USB/computer freezing issues. Because
>I'm having problems reading a USB external backup drive I tried going
>way back to before I installed sp3 in the first place. Didn't help my
>drive reading problem, but has created new ones with outdated programs
>etc. For instance, My Kaspersky AV program has gone back to an earlier
>version, (which I had lately upgraded), but won't run. Can't find my
>license key etc. Programs which have been recently deleted are trying
>to run, and so on. What would reinstalling sp3 accomplish? I
>appreciate your trying to help me.

Re: Restore point failure by Ed

Ed
Wed Jul 02 15:40:21 PDT 2008

John A wrote:
> It could be a KAV issue - I have had a similar saga. Also, it could be
> KAV self protection that is preventing the System Restore, however,
> KAV can become very confused if a restore is done to a different
> version. KAV 2009 has issues you describe that are being addressed in
> update C which will soon be released.
>
> To recover your system you could try the following:
>
> Download the KAV removal tool from
> http://support.kaspersky.com/faq/?qid=208279752
>
> First, run it in Windows normally as per instructions and then try
> system restore
>
> If it still fails you could then try force-removal in Safe Mode to
> clean up any KAV residue
>
> Run KAVremover9.exe from the command prompt with the following syntax
> for BOTH versions of KAV that you had installed
>
> The syntax is kavremover9.exe [kav6 | kav7 | kav2009 | kav2009x64|
> kis6 | kis7 | kis2009 | kis2009x64 | kav6fs | kav6wks][/b].
>
> For example if Kaspersky AV 2009 was installed on your PC in this case
> the command will be
>
> kavremover9.exe kav2009 /b
>
> Or for KAV version 7
> kavremover9.exe kav7 /b
>
> Restart and try system restore, then reinstall KAV
>
> John
>
> On Wed, 02 Jul 2008 13:36:30 -0700, Ed Mc <namvtn@comcast.invalid>
> wrote:
>
>> Unknown wrote:
>>> Need more information. However, can't you re-install SP3?
>>> "Ed Mc" <namvtn@comcast.invalid> wrote in message
>>> news:A6WdnTXe5bZmPvbVnZ2dnUVZ_vninZ2d@comcast.com...
>>>> I'm afraid I may have hosed my system. Two days ago I removed sp3.
>>>> This morning I went to a month old restore point called "pre sp3 and hit
>>>> "restore" button. Now, it won't undo this operation. I'm tryin to get back
>>>> to where I was this morning. Am I screwed?! TIA
>>>
>> I removed sp3 because of USB/computer freezing issues. Because
>> I'm having problems reading a USB external backup drive I tried going
>> way back to before I installed sp3 in the first place. Didn't help my
>> drive reading problem, but has created new ones with outdated programs
>> etc. For instance, My Kaspersky AV program has gone back to an earlier
>> version, (which I had lately upgraded), but won't run. Can't find my
>> license key etc. Programs which have been recently deleted are trying
>> to run, and so on. What would reinstalling sp3 accomplish? I
>> appreciate your trying to help me.

Thank you John. I followed your directions and it worked like a
charm. If nothing else, at least, I have my KAV7 working again. Now if
I can just get the other programs and/or icons to run correctly.... at
least my 'puter is safe. Thanks for that.

Re: Restore point failure by Unknown

Unknown
Thu Jul 03 07:31:16 PDT 2008

Sorry, I don't use KAV.
"Ed Mc" <namvtn@comcast.invalid> wrote in message
news:oaOdnXNeO8dPe_bVnZ2dnUVZ_vjinZ2d@comcast.com...
> Unknown wrote:
>> Need more information. However, can't you re-install SP3?
>> "Ed Mc" <namvtn@comcast.invalid> wrote in message
>> news:A6WdnTXe5bZmPvbVnZ2dnUVZ_vninZ2d@comcast.com...
>>> I'm afraid I may have hosed my system. Two days ago I removed sp3.
>>> This morning I went to a month old restore point called "pre sp3 and hit
>>> "restore" button. Now, it won't undo this operation. I'm tryin to get
>>> back to where I was this morning. Am I screwed?! TIA
>>
>>
> I removed sp3 because of USB/computer freezing issues. Because I'm
> having problems reading a USB external backup drive I tried going way back
> to before I installed sp3 in the first place. Didn't help my drive reading
> problem, but has created new ones with outdated programs etc. For
> instance, My Kaspersky AV program has gone back to an earlier version,
> (which I had lately upgraded), but won't run. Can't find my license key
> etc. Programs which have been recently deleted are trying to run, and so
> on. What would reinstalling sp3 accomplish? I appreciate your trying to
> help me.



Re: Restore point failure by John

John
Thu Jul 03 15:01:33 PDT 2008

Glad it worked.

Maybe try uninstalling/reinstalling the progs that don't work?

John
On Wed, 02 Jul 2008 15:40:20 -0700, Ed Mc <namvtn@comcast.invalid>
wrote:

>John A wrote:
>> It could be a KAV issue - I have had a similar saga. Also, it could be
>> KAV self protection that is preventing the System Restore, however,
>> KAV can become very confused if a restore is done to a different
>> version. KAV 2009 has issues you describe that are being addressed in
>> update C which will soon be released.
>>
>> To recover your system you could try the following:
>>
>> Download the KAV removal tool from
>> http://support.kaspersky.com/faq/?qid=208279752
>>
>> First, run it in Windows normally as per instructions and then try
>> system restore
>>
>> If it still fails you could then try force-removal in Safe Mode to
>> clean up any KAV residue
>>
>> Run KAVremover9.exe from the command prompt with the following syntax
>> for BOTH versions of KAV that you had installed
>>
>> The syntax is kavremover9.exe [kav6 | kav7 | kav2009 | kav2009x64|
>> kis6 | kis7 | kis2009 | kis2009x64 | kav6fs | kav6wks][/b].
>>
>> For example if Kaspersky AV 2009 was installed on your PC in this case
>> the command will be
>>
>> kavremover9.exe kav2009 /b
>>
>> Or for KAV version 7
>> kavremover9.exe kav7 /b
>>
>> Restart and try system restore, then reinstall KAV
>>
>> John
>>
>> On Wed, 02 Jul 2008 13:36:30 -0700, Ed Mc <namvtn@comcast.invalid>
>> wrote:
>>
>>> Unknown wrote:
>>>> Need more information. However, can't you re-install SP3?
>>>> "Ed Mc" <namvtn@comcast.invalid> wrote in message
>>>> news:A6WdnTXe5bZmPvbVnZ2dnUVZ_vninZ2d@comcast.com...
>>>>> I'm afraid I may have hosed my system. Two days ago I removed sp3.
>>>>> This morning I went to a month old restore point called "pre sp3 and hit
>>>>> "restore" button. Now, it won't undo this operation. I'm tryin to get back
>>>>> to where I was this morning. Am I screwed?! TIA
>>>>
>>> I removed sp3 because of USB/computer freezing issues. Because
>>> I'm having problems reading a USB external backup drive I tried going
>>> way back to before I installed sp3 in the first place. Didn't help my
>>> drive reading problem, but has created new ones with outdated programs
>>> etc. For instance, My Kaspersky AV program has gone back to an earlier
>>> version, (which I had lately upgraded), but won't run. Can't find my
>>> license key etc. Programs which have been recently deleted are trying
>>> to run, and so on. What would reinstalling sp3 accomplish? I
>>> appreciate your trying to help me.
>
> Thank you John. I followed your directions and it worked like a
>charm. If nothing else, at least, I have my KAV7 working again. Now if
>I can just get the other programs and/or icons to run correctly.... at
>least my 'puter is safe. Thanks for that.