Jim
Sun Jul 20 09:45:51 PDT 2008
"Malke" <malke@invalid.invalid> wrote in message
news:ey3Nmlm6IHA.1592@TK2MSFTNGP04.phx.gbl...
> Belprice wrote:
>
>> Hi everyone,
>>
>> I pray someone can help me.
>> I had some viruses on my system and ran a spyware and virus removal
>> program. Now I can't get into windows at all and when I do get in my
>> desktop keeps disappearing and reappearing and the computer keeps
>> crashing. Also , when I try and run the recover thingy it asks me for the
>> administrors pasword/or log in and I don't know what this is. I have ran
>> spotbot and VGA 8.0 ? and they both found loads of problems. But as I say
>> I can'y get into my own computer. Also , when I did manage to get in I
>> got
>> a message about some run dll or something was missing or counldn't be
>> found. Please help as I need to work on this computer urgently today.
>> TA very much!
>
> I understand that you are upset, but from your post it is hard to know
> exactly what you did. First you say that you can't get into your computer
> and then you say that you can. Which is it? And I'm not sure what you mean
> by "spotbot" and VGA 8.0".
>
> Probably your winlogon has been damaged by the malware. The Recovery
> Console
> is asking for the Administrator's password, not your user account
> password.
> If this is XP Home, the Administrator password is probably a blank. If
> this
> is XP Pro, the password is whatever you used when you set up the system.
> If
> you set an Administrator's password in either XP Home/Pro and can't
> remember it, use NTpasswd to change it to a blank. Then you can use the
> Recovery Console.
>
> However, I'm not sure what good booting into the Recovery Console will do
> you. Normally with the winlogon issue, the malware has replaced the
> userinit value with its own file. Without knowing what file that is (or if
> that's really the cause), the Recovery Console won't help you. You're
> better off slaving the drive in another machine and working on it from
> there. Or if you don't have another computer, you may also be able to work
> on it from outside the system with a rescue disk such as ERD Commander
> (old, expensive program that has been discontinued) or a specialized
> Bart's
> PE.
>
> You know your own skills and what equipment you have on hand best. A
> better
> choice may be to take the machine to a reputable local computer repair
> shop. Of course, this will not produce immediate results and will not be
> free. You may have to live with that and do the work that can't wait on a
> friend's machine. I don't suggest using a BigComputerStore/GeekSquad type
> of place.
>
> Malke
> --
> MS-MVP
> Elephant Boy Computers - Don't Panic!
> FAQ -
http://www.elephantboycomputers.com/#FAQ
>
To Malke:
Probably the OP meant Spybot Search & Destroy and AVG 8.0.
To the OP:
Sorry, it will take (even someone who knows how) much longer than today to
sort all this out.
Jim