Kayman
Sat Jul 19 16:22:27 PDT 2008
On Sat, 19 Jul 2008 13:00:19 -0500, Doug Mc wrote:
> I've not been able to download and install Flash Player. It downloads ok
> and starts the install then I get a message that the "Install Failed." I go
> to their website and follow troubleshooting, etc. and it still won't
> install.
> They suggest reloading Internet Explorer (I have 7). Did that and still
> wouldn't install.
>
> Any suggestions?
>
Flash Player 9 April 2008 Security Update (version 9.0.124.0).
1. Check version here:
http://www.macromedia.com/software/flash/about/
or
Version test for Adobe Flash Player.
http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=tn_15507
2. How to uninstall the Adobe Flash Player plug-in and ActiveX control.
http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_14157
Direct link:
http://download.macromedia.com/pub/flashplayer/current/uninstall_flash_player.exe
2a. Alternatively, uninstall "Adobe Flash Player Active X" in Control
Panel\Add or Remove Programs, if it exists.
3. Reboot
4. Install Adobe Flash Player.
http://www.adobe.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash
or
Adobe Flash Player.
http://www.adobe.com/products/flashplayer/
Direct link:
http://fpdownload.macromedia.com/get/flashplayer/current/licensing/win/install_flash_player_active_x.msi
5. Reboot
6. Check version here:
http://www.macromedia.com/software/flash/about/
or
Version test for Adobe Flash Player.
http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=tn_15507
Also, you may have to:
Download SubInACL from Microsoft to fix permission issues that prevent the
Flash Player Installation.
(Supported Operating Systems: Windows 2000; Windows Server 2003; Windows
XP)
Security Update for Flash Player (KB923789)
http://www.microsoft.com/downloads/details.aspx?FamilyID=93208e57-5f14-4fb2-bc0c-2c4f3c56274a&DisplayLang=en
Flash Support Forums
http://www.adobe.com/cfusion/webforums/forum/index.cfm?forumid=15
http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=fb1634cb
Good luck :)