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I work in an IT dept and we have an issue that comes up once in a while where
the computer acts like the shift key is stuck down. Basically if they click
on the desktop all icons get highlighted, if they click a specific icon all
icons above the one they click gets selected. If trying to open a word
document or other file, the full file list will get highlighted from the
start of the folder list to the file they clicked on. Then usually while this
happens they can either type normally like nothing is wrong, or they can't
type at all. Is there any settings or ideas out there? I've tried new
keyboards, disabling all accessibility and sticky key options...

Bob
Tue Jan 08 14:10:40 PST 2008

Log off/log on has cleared that issue for us.

neilfrench23 wrote:

> I work in an IT dept and we have an issue that comes up once in a while where
> the computer acts like the shift key is stuck down. Basically if they click
> on the desktop all icons get highlighted, if they click a specific icon all
> icons above the one they click gets selected. If trying to open a word
> document or other file, the full file list will get highlighted from the
> start of the folder list to the file they clicked on. Then usually while this
> happens they can either type normally like nothing is wrong, or they can't
> type at all. Is there any settings or ideas out there? I've tried new
> keyboards, disabling all accessibility and sticky key options...

neilfrench23
Tue Jan 08 14:53:09 PST 2008

This has worked for them also, but my customers don't like that solution and
want something more permanent... end users are never that easy... :(

"Bob I" wrote:

> Log off/log on has cleared that issue for us.
>
> neilfrench23 wrote:
>
> > I work in an IT dept and we have an issue that comes up once in a while where
> > the computer acts like the shift key is stuck down. Basically if they click
> > on the desktop all icons get highlighted, if they click a specific icon all
> > icons above the one they click gets selected. If trying to open a word
> > document or other file, the full file list will get highlighted from the
> > start of the folder list to the file they clicked on. Then usually while this
> > happens they can either type normally like nothing is wrong, or they can't
> > type at all. Is there any settings or ideas out there? I've tried new
> > keyboards, disabling all accessibility and sticky key options...
>
>

Bob
Wed Jan 09 05:28:52 PST 2008

Install Vista, I haven't heard reports of it happening with that OS,
yet. ;-)

neilfrench23 wrote:

> This has worked for them also, but my customers don't like that solution and
> want something more permanent... end users are never that easy... :(
>
> "Bob I" wrote:
>
>
>>Log off/log on has cleared that issue for us.
>>
>>neilfrench23 wrote:
>>
>>
>>>I work in an IT dept and we have an issue that comes up once in a while where
>>>the computer acts like the shift key is stuck down. Basically if they click
>>>on the desktop all icons get highlighted, if they click a specific icon all
>>>icons above the one they click gets selected. If trying to open a word
>>>document or other file, the full file list will get highlighted from the
>>>start of the folder list to the file they clicked on. Then usually while this
>>>happens they can either type normally like nothing is wrong, or they can't
>>>type at all. Is there any settings or ideas out there? I've tried new
>>>keyboards, disabling all accessibility and sticky key options...
>>
>>

Plato
Fri Jan 11 23:53:01 PST 2008

=?Utf-8?B?bmVpbGZyZW5jaDIz?= wrote:
>
> I work in an IT dept and we have an issue that comes up once in a while where
> the computer acts like the shift key is stuck down. Basically if they click

As an aside. Yes, the Shift key is the most often broken key.




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