Win XP SP3 failure Error Code: 0x80004005

Win Update told me today that SP3 was ready to download. Tried and it failed
after about 20 minutes after downloading a "preparing your computer for
download".
Tried a 2nd time with same result each with the error code Error Code:
0x80004005.
Seems to be a different code to other people, so what is it and how can I
overcome it.

missymom
Wed May 07 12:44:04 PDT 2008

Hi, I tried the same thing 3 different times today-once from windows update
and twice from microsoft update--I received the same error code and no where
can I find what it means.

"GeePee" wrote:

> Win Update told me today that SP3 was ready to download. Tried and it failed
> after about 20 minutes after downloading a "preparing your computer for
> download".
> Tried a 2nd time with same result each with the error code Error Code:
> 0x80004005.
> Seems to be a different code to other people, so what is it and how can I
> overcome it.
>

Error
Wed May 07 13:20:09 PDT 2008

Same mysterious error message for me too.
Can't Microsoft explain and resolve this?


"missymom" wrote:

> Hi, I tried the same thing 3 different times today-once from windows update
> and twice from microsoft update--I received the same error code and no where
> can I find what it means.
>
> "GeePee" wrote:
>
> > Win Update told me today that SP3 was ready to download. Tried and it failed
> > after about 20 minutes after downloading a "preparing your computer for
> > download".
> > Tried a 2nd time with same result each with the error code Error Code:
> > 0x80004005.
> > Seems to be a different code to other people, so what is it and how can I
> > overcome it.
> >

Nitrox
Wed May 07 13:28:24 PDT 2008

Hi missymom

> Hi, I tried the same thing 3 different times today-once from windows update
> and twice from microsoft update--I received the same error code and no where
> can I find what it means.

It's a problem with licensing. I've the same problem with a regular licensed
Windows. I think that the problem is not the SP3. In the installed Software
List is no Windows Genuine (or so). On an other PC ist this Software in the
List.

Microsoft, please give us an update for that, we have a registred version of
windows.

Thanks
Nitrox

MowGreen
Wed May 07 14:32:18 PDT 2008

Microsoft Windows XP Service Pack 3
http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gprid=522131

> Free unlimited installation and compatibility support is available for Windows XP, but only for Service
> Pack 3 (SP3). This support for SP3 is valid until April 14, 2009.<snip>
> Chat and e-mail support is available only in the United States and Canada.

I hope that SP3 isn't being released to countries where there is no
support other than calling in. There's no phone number listed outside of
the US.

MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============


GeePee wrote:

> Win Update told me today that SP3 was ready to download. Tried and it failed
> after about 20 minutes after downloading a "preparing your computer for
> download".
> Tried a 2nd time with same result each with the error code Error Code:
> 0x80004005.
> Seems to be a different code to other people, so what is it and how can I
> overcome it.
>

GeePee
Wed May 07 14:37:02 PDT 2008

Thanks both. I agree there should be a fix for this somewhere. I belong to
another forum and have had some advice from there - if it works, I will post
back with the result.

"Nitrox" wrote:

> Hi missymom
>
> > Hi, I tried the same thing 3 different times today-once from windows update
> > and twice from microsoft update--I received the same error code and no where
> > can I find what it means.
>
> It's a problem with licensing. I've the same problem with a regular licensed
> Windows. I think that the problem is not the SP3. In the installed Software
> List is no Windows Genuine (or so). On an other PC ist this Software in the
> List.
>
> Microsoft, please give us an update for that, we have a registred version of
> windows.
>
> Thanks
> Nitrox

TaurArian
Thu May 08 01:06:30 PDT 2008

0x80004005 = unspecified error - may occur because of programs/services interferring in
the background.

Manually download SP3 and install the same if necessary in *safe mode* -

Windows XP Service Pack 3 Network Installation Package for IT Professionals and Developers
(Single installations for PCs can use the same file)
http://www.microsoft.com/downloads/details.aspx?FamilyId=5B33B5A8-5E76-401F-BE08-1E1555D4F3D4&displaylang=en
--

TaurArian [MVP] 2005-2008 - Update Services
http://taurarian.mvps.org
======================================
How to ask a question: http://support.microsoft.com/kb/555375
Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco


"GeePee" <GeePee@discussions.microsoft.com> wrote in message
news:B4094D12-8090-48E5-9E7A-C7E437F74012@microsoft.com...
| Thanks both. I agree there should be a fix for this somewhere. I belong to
| another forum and have had some advice from there - if it works, I will post
| back with the result.
|
| "Nitrox" wrote:
|
| > Hi missymom
| >
| > > Hi, I tried the same thing 3 different times today-once from windows update
| > > and twice from microsoft update--I received the same error code and no where
| > > can I find what it means.
| >
| > It's a problem with licensing. I've the same problem with a regular licensed
| > Windows. I think that the problem is not the SP3. In the installed Software
| > List is no Windows Genuine (or so). On an other PC ist this Software in the
| > List.
| >
| > Microsoft, please give us an update for that, we have a registred version of
| > windows.
| >
| > Thanks
| > Nitrox

GeePee
Thu May 08 04:49:00 PDT 2008

OK, so I can download and install from your link BUT that download is over
400Mb (from memory) whereas the Win Update is only 66Mb. Also you say Quote

> Chat and e-mail support is available only in the United States and Canada. Unquote yet i tried that link from here in the UK and it worked for me and I have had a holding acknowledgement from MS saying they will respond within 24 hrs. It remains to be seen if they will, but it is worth the try.
GeePee

> 0x80004005 = unspecified error - may occur because of programs/services interferring in
> the background.
>
> Manually download SP3 and install the same if necessary in *safe mode* -
>
> Windows XP Service Pack 3 Network Installation Package for IT Professionals and Developers
> (Single installations for PCs can use the same file)
> http://www.microsoft.com/downloads/details.aspx?FamilyId=5B33B5A8-5E76-401F-BE08-1E1555D4F3D4&displaylang=en
> --
>
> TaurArian [MVP] 2005-2008 - Update Services
> http://taurarian.mvps.org
> ======================================
> How to ask a question: http://support.microsoft.com/kb/555375
> Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco
>
>
> "GeePee" <GeePee@discussions.microsoft.com> wrote in message
> news:B4094D12-8090-48E5-9E7A-C7E437F74012@microsoft.com...
> | Thanks both. I agree there should be a fix for this somewhere. I belong to
> | another forum and have had some advice from there - if it works, I will post
> | back with the result.
> |
> | "Nitrox" wrote:
> |
> | > Hi missymom
> | >
> | > > Hi, I tried the same thing 3 different times today-once from windows update
> | > > and twice from microsoft update--I received the same error code and no where
> | > > can I find what it means.
> | >
> | > It's a problem with licensing. I've the same problem with a regular licensed
> | > Windows. I think that the problem is not the SP3. In the installed Software
> | > List is no Windows Genuine (or so). On an other PC ist this Software in the
> | > List.
> | >
> | > Microsoft, please give us an update for that, we have a registred version of
> | > windows.
> | >
> | > Thanks
> | > Nitrox
>
>
>

ginge6000
Thu May 08 04:45:18 PDT 2008


Interestingly when I called MS about this I was told by 4 different
people that I must have installed the beta as the final version hadn't
been released yet. Me thinks they don't know what's going on!


--
ginge6000
Posted via http://www.vistaheads.com

missymom
Thu May 08 11:45:03 PDT 2008

well, i tried it 5 times now, shut off everything i think they told me too,
and it still wont work. Personally, it can sit there till they have it ready
to download without having to read thru the maze of fixes and whatnot.

"GeePee" wrote:

> OK, so I can download and install from your link BUT that download is over
> 400Mb (from memory) whereas the Win Update is only 66Mb. Also you say Quote
>
> > Chat and e-mail support is available only in the United States and Canada. Unquote yet i tried that link from here in the UK and it worked for me and I have had a holding acknowledgement from MS saying they will respond within 24 hrs. It remains to be seen if they will, but it is worth the try.
> GeePee
>
> > 0x80004005 = unspecified error - may occur because of programs/services interferring in
> > the background.
> >
> > Manually download SP3 and install the same if necessary in *safe mode* -
> >
> > Windows XP Service Pack 3 Network Installation Package for IT Professionals and Developers
> > (Single installations for PCs can use the same file)
> > http://www.microsoft.com/downloads/details.aspx?FamilyId=5B33B5A8-5E76-401F-BE08-1E1555D4F3D4&displaylang=en
> > --
> >
> > TaurArian [MVP] 2005-2008 - Update Services
> > http://taurarian.mvps.org
> > ======================================
> > How to ask a question: http://support.microsoft.com/kb/555375
> > Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco
> >
> >
> > "GeePee" <GeePee@discussions.microsoft.com> wrote in message
> > news:B4094D12-8090-48E5-9E7A-C7E437F74012@microsoft.com...
> > | Thanks both. I agree there should be a fix for this somewhere. I belong to
> > | another forum and have had some advice from there - if it works, I will post
> > | back with the result.
> > |
> > | "Nitrox" wrote:
> > |
> > | > Hi missymom
> > | >
> > | > > Hi, I tried the same thing 3 different times today-once from windows update
> > | > > and twice from microsoft update--I received the same error code and no where
> > | > > can I find what it means.
> > | >
> > | > It's a problem with licensing. I've the same problem with a regular licensed
> > | > Windows. I think that the problem is not the SP3. In the installed Software
> > | > List is no Windows Genuine (or so). On an other PC ist this Software in the
> > | > List.
> > | >
> > | > Microsoft, please give us an update for that, we have a registred version of
> > | > windows.
> > | >
> > | > Thanks
> > | > Nitrox
> >
> >
> >

FrankC
Thu May 08 12:24:02 PDT 2008

I had the same problem. Microsoft advised me to cleanup possibly corrupted
download files and turn off security tools that may affect Windows udate.
Since my download completed before I got the 0x80004005, I just turned off
Spybot SD Resident and Spy Sweeper. I didn't turn off my AVG anti virus and
firewall I went to the Micrsoft download site and started the download again.
No files were downloaded but the update and install process completed
successfully.
Download site:
http://update.microsoft.com/microsoftupdate/v6/default.aspx?ln=en-us

"GeePee" wrote:

> Win Update told me today that SP3 was ready to download. Tried and it failed
> after about 20 minutes after downloading a "preparing your computer for
> download".
> Tried a 2nd time with same result each with the error code Error Code:
> 0x80004005.
> Seems to be a different code to other people, so what is it and how can I
> overcome it.
>

Claudehl
Thu May 08 13:36:42 PDT 2008

On May 7, 11:36=A0am, GeePee <Gee...@discussions.microsoft.com> wrote:
> Win Update told me today that SP3 was ready to download. Tried and it fail=
ed
> after about 20 minutes after downloading a "preparing your computer for
> download".
> Tried a 2nd time with same result each with theerrorcodeErrorCode:
> 0x80004005.
> Seems to be a different code to other people, so what is it and how can I
> overcome it.

Another disaster. On my computer SP3 shows up on Automatic Updates but
the downloading doesn't happen. WU just quits without downloading
anything.

And why will Microsoft not make it available in stores, as a
standalone, complete version, instead of forcing us to first install
SP2, then go through this ordeal?

Just so that we'll buy Vista? Ain't gonna happen. XP is as far as I go
when it comes to Microsoft OSes and this SP3 mess only confirms it.

Jono
Thu May 08 22:54:00 PDT 2008

I had the same problem! I fixed it by following TaurArians link listed in
this thread;

http://www.microsoft.com/downloads/details.aspx?FamilyId=5B33B5A8-5E76-401F-BE08-1E1555D4F3D4&displaylang=en

Worked fine!

"GeePee" wrote:

> Win Update told me today that SP3 was ready to download. Tried and it failed
> after about 20 minutes after downloading a "preparing your computer for
> download".
> Tried a 2nd time with same result each with the error code Error Code:
> 0x80004005.
> Seems to be a different code to other people, so what is it and how can I
> overcome it.
>

Claudehl
Fri May 09 09:46:27 PDT 2008

So now I start from scratch, thinking SP3 doesn't like something in my
Windows XP installation. So I wipe the disk clean, re-install SP2,
then go to Windows Update, manually (I don't trust Automatic Updates).
It seems to install SP3 and IE7 OK but after that it will not install
any other updates (like Media Player 11, Validation Tool, Hardware
Updates, ...). It downloads them but refuses to install them.

It just says installation failed. "Troubleshooting" is a joke,
probably designed by the marketting department. Windowsupdate.log is
just meaningless garbage since the error codes are nowhere to be found
on Microsoft web sites. And that's after a completely fresh
installation.

Again, why not release a standalone, clean version, with all the fixes
and upgrades included in it, including IE7 and WMP 11? What is wrong
with those people? Why on earth do they think the average user wants
to go through this?

Ubtree
Fri May 09 12:07:10 PDT 2008

I too had this problem. In my case, it affected 2 PCs - one that is a year
old, with SP2 and all subsequent updates installed, and the other a recent
reload, with SP2 but no other updates. I am amazed that it affected 2 such
different builds.

I tried various workarounds, including Live Update (which generated the
0x80004005 error), and downloading both the smaller stand-alone installation
files and trying to install them (only to be told (incorrectly) that the
update "had already been applied").

Finally, after contacting MS Support, I received a very helpful response,
advising me to download and apply the 300+MB file. And this finally worked
on both PCs.

So for anyone who has this problem, I recommend gritting your teeth, and
going for the 1 hour download.

"GeePee" wrote:

> Win Update told me today that SP3 was ready to download. Tried and it failed
> after about 20 minutes after downloading a "preparing your computer for
> download".
> Tried a 2nd time with same result each with the error code Error Code:
> 0x80004005.
> Seems to be a different code to other people, so what is it and how can I
> overcome it.
>

Claudehl
Sun May 11 11:10:41 PDT 2008

On May 9, 12:07=EF=BF=BDpm, Ubtree <Ubt...@discussions.microsoft.com> wrote:=

> I too had this problem. =EF=BF=BDIn my case, it affected 2 PCs - one that =
is a year
> old, with SP2 and all subsequent updates installed, and the other a recent=

> reload, with SP2 but no other updates. =EF=BF=BDI am amazed that it affect=
ed 2 such
> different builds.
>
> I tried various workarounds, including Live Update (which generated the
> 0x80004005 error), and downloading both the smaller stand-alone installati=
on
> files and trying to install them (only to be told (incorrectly) that the
> update "had already been applied").
>
> Finally, after contacting MS Support, I received a very helpful response,
> advising me to download and apply the 300+MB file. =EF=BF=BDAnd this final=
ly worked
> on both PCs.
>
> So for anyone who has this problem, I recommend gritting your teeth, and
> going for the 1 hour download.
>
Last thing I tried was to start with a clean SP2 install, then install
all the optional updates that I want, hardware and software, like WMP
11, etc., first, and go to High Priority Updates last to install SP3.
That seemed to work. I just don't know if future updates down the line
will install properly though.

MowGreen
Sun May 11 12:51:41 PDT 2008

Please see: http://support.microsoft.com/kb/943144

IGNORE the title. Try registering wups2.dll by following the Method laid
out. If no joy, install the latest Version of the Windows Update Agent:
http://www.bleepingcomputer.com/blogs/mowgreen/index.php?showentry=1172

MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============



Claudehl@aol.com wrote:

> On May 9, 12:07�pm, Ubtree <Ubt...@discussions.microsoft.com> wrote:
>
>>I too had this problem. �In my case, it affected 2 PCs - one that is a year
>>old, with SP2 and all subsequent updates installed, and the other a recent
>>reload, with SP2 but no other updates. �I am amazed that it affected 2 such
>>different builds.
>>
>>I tried various workarounds, including Live Update (which generated the
>>0x80004005 error), and downloading both the smaller stand-alone installation
>>files and trying to install them (only to be told (incorrectly) that the
>>update "had already been applied").
>>
>>Finally, after contacting MS Support, I received a very helpful response,
>>advising me to download and apply the 300+MB file. �And this finally worked
>>on both PCs.
>>
>>So for anyone who has this problem, I recommend gritting your teeth, and
>>going for the 1 hour download.
>>
>
> Last thing I tried was to start with a clean SP2 install, then install
> all the optional updates that I want, hardware and software, like WMP
> 11, etc., first, and go to High Priority Updates last to install SP3.
> That seemed to work. I just don't know if future updates down the line
> will install properly though.

Claudehl
Tue May 13 11:08:24 PDT 2008

Windows Updates is completely broken right now. No updates download
properly, even on machine that don't have yet SP3 and where there were
no problems last week. Now, all we get is "PerUpdate" regulated and
can NOT download.

My guess is all servers are overwhelmed by the flood of SP3 updates,
or somehow Microsoft has disabled Updates on demand to favor Automatic
Updates.


On May 11, 12:51=C2=A0pm, "MowGreen [MVP]" <mowgr...@nowandzen.com> wrote:
> Please see:http://support.microsoft.com/kb/943144
>
> IGNORE the title. Try registering wups2.dll by following the Method laid
> out. If no joy, install the latest Version of the Windows Update Agent:htt=
p://www.bleepingcomputer.com/blogs/mowgreen/index.php?showentry=3D1172
>
> MowGreen =C2=A0[MVP 2003-2008]
> =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D
> =C2=A0 *-343-* =C2=A0FDNY
> Never Forgotten
> =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D
>
>
>
> Claud...@aol.com wrote:
> > On May 9, 12:07=EF=BF=BDpm, Ubtree <Ubt...@discussions.microsoft.com> wr=
ote:
>
> >>I too had this problem. =EF=BF=BDIn my case, it affected 2 PCs - one tha=
t is a year
> >>old, with SP2 and all subsequent updates installed, and the other a rece=
nt
> >>reload, with SP2 but no other updates. =EF=BF=BDI am amazed that it affe=
cted 2 such
> >>different builds.
>
> >>I tried various workarounds, including Live Update (which generated the
> >>0x80004005 error), and downloading both the smaller stand-alone installa=
tion
> >>files and trying to install them (only to be told (incorrectly) that the=

> >>update "had already been applied").
>
> >>Finally, after contacting MS Support, I received a very helpful response=
,
> >>advising me to download and apply the 300+MB file. =EF=BF=BDAnd this fin=
ally worked
> >>on both PCs.
>
> >>So for anyone who has this problem, I recommend gritting your teeth, and=

> >>going for the 1 hour download.
>
> > Last thing I tried was to start with a clean SP2 install, then install
> > all the optional updates that I want, hardware and software, like WMP
> > 11, etc., first, and go to High Priority Updates last to install SP3.
> > That seemed to work. I just don't know if future updates down the line
> > will install properly though.- Hide quoted text -
>
> - Show quoted text -