sp3 download fails

sp3 for xp won't download for me from the windows update site. It starts,
and then about 3 seconds later, it stops and says the update failed. It
doesn't even seem like it's trying to DL it.

ANONYMOUS
Tue May 06 15:22:58 PDT 2008

You should try now because I downloaded about 45 minutes ago and it
worked. Try these links:

Windows XP Service Pack 3 Network Installation Package for IT
Professionals and Developers:
<http://www.microsoft.com/downloads/details.aspx?FamilyId=5B33B5A8-5E76-401F-BE08-1E1555D4F3D4&displaylang=en>


Windows XP Service Pack 3 - ISO-9660 CD Image File:
<http://www.microsoft.com/downloads/details.aspx?FamilyId=2FCDE6CE-B5FB-4488-8C50-FE22559D164E&displaylang=en>


Hope this helps.


jubrand wrote:

>sp3 for xp won't download for me from the windows update site. It starts,
>and then about 3 seconds later, it stops and says the update failed. It
>doesn't even seem like it's trying to DL it.
>
>

jubrand
Tue May 06 18:54:00 PDT 2008

Still doing the same thing on the update site. Which one of those files do I
use? If I use the iso file, do I have to burn it to a CD for it to work?

"ANONYMOUS" wrote:

> You should try now because I downloaded about 45 minutes ago and it
> worked. Try these links:
>
> Windows XP Service Pack 3 Network Installation Package for IT
> Professionals and Developers:
> <http://www.microsoft.com/downloads/details.aspx?FamilyId=5B33B5A8-5E76-401F-BE08-1E1555D4F3D4&displaylang=en>
>
>
> Windows XP Service Pack 3 - ISO-9660 CD Image File:
> <http://www.microsoft.com/downloads/details.aspx?FamilyId=2FCDE6CE-B5FB-4488-8C50-FE22559D164E&displaylang=en>
>
>
> Hope this helps.
>
>
> jubrand wrote:
>
> >sp3 for xp won't download for me from the windows update site. It starts,
> >and then about 3 seconds later, it stops and says the update failed. It
> >doesn't even seem like it's trying to DL it.
> >
> >
>

TaurArian
Wed May 07 01:11:38 PDT 2008

To find out more information on why it is failing - you'll need to view the log -



How to view the Update log in Windows:-

Click Start, and then click Run.
In the Open box, type: %windir%\windowsupdate.log
and then click OK.

Scroll down towards the bottom for the latest entries to locate the error code(s)
associated with the latest failed attempt to download/install. If appropriate copy and
paste the error codes into this thread so someone may be able to assist you. On the other
hand, you may be able to find the error code and other suggestions by searching the
Newsgroup.

Also check Windows folder for file called KB******.log (****** = number of update ie
KB896688) and post the contents of the failed update.
This may provide further clues as to why the update failed.

How to read the Windowsupdate.log file:
http://support.microsoft.com/kb/902093


Other information:-



http://support.microsoft.com/kb/947311

The hard disk space requirements for Windows XP Service Pack 3



http://support.microsoft.com/kb/950717

Steps to take before you install Windows XP Service Pack 3


http://support.microsoft.com/kb/322389

How to obtain the latest Windows XP service pack


--

TaurArian [MVP] 2005-2008 - Update Services
http://taurarian.mvps.org
======================================
How to ask a question: http://support.microsoft.com/kb/555375
Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco


"jubrand" <jubrand@discussions.microsoft.com> wrote in message
news:155144B3-D4BD-461C-AFD6-73E46E405D7C@microsoft.com...
| sp3 for xp won't download for me from the windows update site. It starts,
| and then about 3 seconds later, it stops and says the update failed. It
| doesn't even seem like it's trying to DL it.

jubrand
Wed May 07 06:42:00 PDT 2008

Thanks. Here's what's in the log from this morning.

2008-05-07 08:35:46:085 1676 1044 DnldMgr *********** DnldMgr: New download
job [UpdateId = {A18CC936-DA41-421F-9AD9-303D806EC128}.104] ***********
2008-05-07 08:35:46:101 1676 1044 DnldMgr * Queueing update for download
handler request generation.
2008-05-07 08:35:46:101 1676 1044 DnldMgr Generating download request for
update {A18CC936-DA41-421F-9AD9-303D806EC128}.104
2008-05-07 08:35:47:258 1676 1044 Handler Windows Patch download for
UpdateId = {A18CC936-DA41-421F-9AD9-303D806EC128}: selected action is
download express (delta).
2008-05-07 08:35:53:857 1676 1044 Handler Updateci:
WinSEUpdateHandler::_Inventory: Installer returned 0xf0f4 (61684)
2008-05-07 08:35:53:873 1676 1044 Handler FATAL: UH: 0x8007f0f4: Inventory
failed in CUHWindowsPatchHandler::GetNextRequiredFiles
2008-05-07 08:35:53:873 1676 1044 Handler FATAL: UH: 0x8007f0f4:
GetNextRequiredFiles failed in
CUHWindowsPatchHandler::GetRequiredFilesForSandboxState
2008-05-07 08:35:53:873 1676 1044 Handler FATAL: UH: 0x8007f0f4:
GetRequiredFilesForSandboxState failed in
CUHWindowsPatchHandler::GenerateDownloadRequest
2008-05-07 08:35:53:873 1676 1044 DnldMgr FATAL:
DM:CAgentDownloadManager::GenerateAllDownloadRequests:
GenerateDownloadRequest failed with 0x8007f0f4.
2008-05-07 08:35:53:873 1676 1044 DnldMgr Error 0x8007f0f4 occurred while
downloading update; notifying dependent calls.
2008-05-07 08:35:53:967 1676 1044 Agent *********
2008-05-07 08:35:53:967 1676 1044 Agent ** END ** Agent: Downloading
updates [CallerId = MicrosoftUpdate]
2008-05-07 08:35:53:967 1676 1044 Agent *************
2008-05-07 08:35:53:967 6036 d78 COMAPI >>-- RESUMED -- COMAPI: Download
[ClientId = MicrosoftUpdate]
2008-05-07 08:35:53:967 6036 d78 COMAPI - Download call complete
(succeeded = 0, succeeded with errors = 0, failed = 1, unaccounted = 0)
2008-05-07 08:35:53:967 6036 d78 COMAPI - WARNING: Exit code = 0x00000000;
Call error code = 0x80240022
2008-05-07 08:35:53:967 6036 d78 COMAPI ---------
2008-05-07 08:35:53:967 6036 d78 COMAPI -- END -- COMAPI: Download
[ClientId = MicrosoftUpdate]
2008-05-07 08:35:53:967 6036 d78 COMAPI -------------
2008-05-07 08:35:58:955 1676 1044 Report REPORT EVENT:
{DE7E7B58-89B0-4E82-AFEE-DABE6D46FD6E} 2008-05-07
08:35:53:951-0500 1 161 105 {60B990A0-6EFA-47BE-8F5A-7DF2C402583E} 103 8007f0f4 MicrosoftUpdate Failure Content Download Error: Download failed.

-----------------

The only "KB" file in the windows folder is an exe file, not a log.

"TaurArian" wrote:

> To find out more information on why it is failing - you'll need to view the log -
>
>
>
> How to view the Update log in Windows:-
>
> Click Start, and then click Run.
> In the Open box, type: %windir%\windowsupdate.log
> and then click OK.
>
> Scroll down towards the bottom for the latest entries to locate the error code(s)
> associated with the latest failed attempt to download/install. If appropriate copy and
> paste the error codes into this thread so someone may be able to assist you. On the other
> hand, you may be able to find the error code and other suggestions by searching the
> Newsgroup.
>
> Also check Windows folder for file called KB******.log (****** = number of update ie
> KB896688) and post the contents of the failed update.
> This may provide further clues as to why the update failed.
>
> How to read the Windowsupdate.log file:
> http://support.microsoft.com/kb/902093
>
>
> Other information:-
>
>
>
> http://support.microsoft.com/kb/947311
>
> The hard disk space requirements for Windows XP Service Pack 3
>
>
>
> http://support.microsoft.com/kb/950717
>
> Steps to take before you install Windows XP Service Pack 3
>
>
> http://support.microsoft.com/kb/322389
>
> How to obtain the latest Windows XP service pack
>
>
> --
>
> TaurArian [MVP] 2005-2008 - Update Services
> http://taurarian.mvps.org
> ======================================
> How to ask a question: http://support.microsoft.com/kb/555375
> Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco
>
>
> "jubrand" <jubrand@discussions.microsoft.com> wrote in message
> news:155144B3-D4BD-461C-AFD6-73E46E405D7C@microsoft.com...
> | sp3 for xp won't download for me from the windows update site. It starts,
> | and then about 3 seconds later, it stops and says the update failed. It
> | doesn't even seem like it's trying to DL it.
>
>
>

PA
Wed May 07 08:54:16 PDT 2008

0x8007F0F4 STATUS_PREREQUISITE_FAILED

See http://support.microsoft.com/kb/949388
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

jubrand wrote:
> Thanks. Here's what's in the log from this morning.
<snip>
> 2008-05-07 08:35:58:955 1676 1044 Report REPORT EVENT:
> {DE7E7B58-89B0-4E82-AFEE-DABE6D46FD6E} 2008-05-07
> 08:35:53:951-0500 1 161 105 {60B990A0-6EFA-47BE-8F5A-7DF2C402583E} 103
> 8007f0f4 MicrosoftUpdate Failure Content Download Error: Download failed.
>
> -----------------
>
> The only "KB" file in the windows folder is an exe file, not a log.
>
> "TaurArian" wrote:
>
>> To find out more information on why it is failing - you'll need to view
>> the log -
>>
>>
>>
>> How to view the Update log in Windows:-
>>
>> Click Start, and then click Run.
>> In the Open box, type: %windir%\windowsupdate.log
>> and then click OK.
>>
>> Scroll down towards the bottom for the latest entries to locate the error
>> code(s) associated with the latest failed attempt to download/install. If
>> appropriate copy and paste the error codes into this thread so someone
>> may
>> be able to assist you. On the other hand, you may be able to find the
>> error code and other suggestions by searching the Newsgroup.
>>
>> Also check Windows folder for file called KB******.log (****** = number
>> of
>> update ie KB896688) and post the contents of the failed update.
>> This may provide further clues as to why the update failed.
>>
>> How to read the Windowsupdate.log file:
>> http://support.microsoft.com/kb/902093
>>
>>
>> Other information:-
>>
>>
>>
>> http://support.microsoft.com/kb/947311
>>
>> The hard disk space requirements for Windows XP Service Pack 3
>>
>>
>>
>> http://support.microsoft.com/kb/950717
>>
>> Steps to take before you install Windows XP Service Pack 3
>>
>>
>> http://support.microsoft.com/kb/322389
>>
>> How to obtain the latest Windows XP service pack
>>
>>
>> --
>>
>> TaurArian [MVP] 2005-2008 - Update Services
>> http://taurarian.mvps.org
>> ======================================
>> How to ask a question: http://support.microsoft.com/kb/555375
>> Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco
>>
>>
>> "jubrand" <jubrand@discussions.microsoft.com> wrote in message
>> news:155144B3-D4BD-461C-AFD6-73E46E405D7C@microsoft.com...
>>> sp3 for xp won't download for me from the windows update site. It
>>> starts,
>>> and then about 3 seconds later, it stops and says the update failed. It
>>> doesn't even seem like it's trying to DL it.

jubrand
Wed May 07 09:26:07 PDT 2008

Thanks, it looks like we're getting close, but on that support page it shows
6 different error messages that you could get to result in that error in the
log. I'm not getting any of those, or it's at least not showing them.
There's different fixes for each one, so I'm not sure how to solve it.

Another point, which i probably should have mentioned at the beginning is
that this is a fairly new laptop that came with Vista installed but was
rolled back to XP. That's probably somehow causing this, isn't it?

"PA Bear [MS MVP]" wrote:

> 0x8007F0F4 STATUS_PREREQUISITE_FAILED
>
> See http://support.microsoft.com/kb/949388
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
> jubrand wrote:
> > Thanks. Here's what's in the log from this morning.
> <snip>
> > 2008-05-07 08:35:58:955 1676 1044 Report REPORT EVENT:
> > {DE7E7B58-89B0-4E82-AFEE-DABE6D46FD6E} 2008-05-07
> > 08:35:53:951-0500 1 161 105 {60B990A0-6EFA-47BE-8F5A-7DF2C402583E} 103
> > 8007f0f4 MicrosoftUpdate Failure Content Download Error: Download failed.
> >
> > -----------------
> >
> > The only "KB" file in the windows folder is an exe file, not a log.
> >
> > "TaurArian" wrote:
> >
> >> To find out more information on why it is failing - you'll need to view
> >> the log -
> >>
> >>
> >>
> >> How to view the Update log in Windows:-
> >>
> >> Click Start, and then click Run.
> >> In the Open box, type: %windir%\windowsupdate.log
> >> and then click OK.
> >>
> >> Scroll down towards the bottom for the latest entries to locate the error
> >> code(s) associated with the latest failed attempt to download/install. If
> >> appropriate copy and paste the error codes into this thread so someone
> >> may
> >> be able to assist you. On the other hand, you may be able to find the
> >> error code and other suggestions by searching the Newsgroup.
> >>
> >> Also check Windows folder for file called KB******.log (****** = number
> >> of
> >> update ie KB896688) and post the contents of the failed update.
> >> This may provide further clues as to why the update failed.
> >>
> >> How to read the Windowsupdate.log file:
> >> http://support.microsoft.com/kb/902093
> >>
> >>
> >> Other information:-
> >>
> >>
> >>
> >> http://support.microsoft.com/kb/947311
> >>
> >> The hard disk space requirements for Windows XP Service Pack 3
> >>
> >>
> >>
> >> http://support.microsoft.com/kb/950717
> >>
> >> Steps to take before you install Windows XP Service Pack 3
> >>
> >>
> >> http://support.microsoft.com/kb/322389
> >>
> >> How to obtain the latest Windows XP service pack
> >>
> >>
> >> --
> >>
> >> TaurArian [MVP] 2005-2008 - Update Services
> >> http://taurarian.mvps.org
> >> ======================================
> >> How to ask a question: http://support.microsoft.com/kb/555375
> >> Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco
> >>
> >>
> >> "jubrand" <jubrand@discussions.microsoft.com> wrote in message
> >> news:155144B3-D4BD-461C-AFD6-73E46E405D7C@microsoft.com...
> >>> sp3 for xp won't download for me from the windows update site. It
> >>> starts,
> >>> and then about 3 seconds later, it stops and says the update failed. It
> >>> doesn't even seem like it's trying to DL it.
>
>

PA
Wed May 07 16:42:05 PDT 2008

> Another point, which i probably should have mentioned at the beginning is
> that this is a fairly new laptop that came with Vista installed but was
> rolled back to XP. That's probably somehow causing this, isn't it?

Wouldn't be surprised. This is rather important information that you
should've included in your first post.

How did you "roll back" from Vista to WinXP? Did the Vista machine come
with Downgrade Rights?

Have you ever been able to update via Windows Update website since you
"rolled back to XP"? Is Automatic Updates enabled?

Is WinXP SP1 or SP2 currently installed?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


jubrand wrote:
> Thanks, it looks like we're getting close, but on that support page it
> shows
> 6 different error messages that you could get to result in that error in
> the
> log. I'm not getting any of those, or it's at least not showing them.
> There's different fixes for each one, so I'm not sure how to solve it.
>
> Another point, which i probably should have mentioned at the beginning is
> that this is a fairly new laptop that came with Vista installed but was
> rolled back to XP. That's probably somehow causing this, isn't it?
>
> "PA Bear [MS MVP]" wrote:
>
>> 0x8007F0F4 STATUS_PREREQUISITE_FAILED
>>
>> See http://support.microsoft.com/kb/949388
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.net/
>>
>> jubrand wrote:
>>> Thanks. Here's what's in the log from this morning.
>> <snip>
>>> 2008-05-07 08:35:58:955 1676 1044 Report REPORT EVENT:
>>> {DE7E7B58-89B0-4E82-AFEE-DABE6D46FD6E} 2008-05-07
>>> 08:35:53:951-0500 1 161 105 {60B990A0-6EFA-47BE-8F5A-7DF2C402583E} 103
>>> 8007f0f4 MicrosoftUpdate Failure Content Download Error: Download
>>> failed.
>>>
>>> -----------------
>>>
>>> The only "KB" file in the windows folder is an exe file, not a log.
>>>
>>> "TaurArian" wrote:
>>>
>>>> To find out more information on why it is failing - you'll need to view
>>>> the log -
>>>>
>>>>
>>>>
>>>> How to view the Update log in Windows:-
>>>>
>>>> Click Start, and then click Run.
>>>> In the Open box, type: %windir%\windowsupdate.log
>>>> and then click OK.
>>>>
>>>> Scroll down towards the bottom for the latest entries to locate the
>>>> error
>>>> code(s) associated with the latest failed attempt to download/install.
>>>> If
>>>> appropriate copy and paste the error codes into this thread so someone
>>>> may
>>>> be able to assist you. On the other hand, you may be able to find the
>>>> error code and other suggestions by searching the Newsgroup.
>>>>
>>>> Also check Windows folder for file called KB******.log (****** = number
>>>> of
>>>> update ie KB896688) and post the contents of the failed update.
>>>> This may provide further clues as to why the update failed.
>>>>
>>>> How to read the Windowsupdate.log file:
>>>> http://support.microsoft.com/kb/902093
>>>>
>>>>
>>>> Other information:-
>>>>
>>>>
>>>>
>>>> http://support.microsoft.com/kb/947311
>>>>
>>>> The hard disk space requirements for Windows XP Service Pack 3
>>>>
>>>>
>>>>
>>>> http://support.microsoft.com/kb/950717
>>>>
>>>> Steps to take before you install Windows XP Service Pack 3
>>>>
>>>>
>>>> http://support.microsoft.com/kb/322389
>>>>
>>>> How to obtain the latest Windows XP service pack
>>>>
>>>>
>>>> --
>>>>
>>>> TaurArian [MVP] 2005-2008 - Update Services
>>>> http://taurarian.mvps.org
>>>> ======================================
>>>> How to ask a question: http://support.microsoft.com/kb/555375
>>>> Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco
>>>>
>>>>
>>>> "jubrand" <jubrand@discussions.microsoft.com> wrote in message
>>>> news:155144B3-D4BD-461C-AFD6-73E46E405D7C@microsoft.com...
>>>>> sp3 for xp won't download for me from the windows update site. It
>>>>> starts,
>>>>> and then about 3 seconds later, it stops and says the update failed.
>>>>> It
>>>>> doesn't even seem like it's trying to DL it.

jubrand
Wed May 07 18:22:01 PDT 2008

Not sure. It's a work computer and it was set up before I got it. Vista
causes too many problems with the software we use at work. I think it came
with downgrade rights though, and it has SP2. All other updates have worked
in the past.

"PA Bear [MS MVP]" wrote:

> > Another point, which i probably should have mentioned at the beginning is
> > that this is a fairly new laptop that came with Vista installed but was
> > rolled back to XP. That's probably somehow causing this, isn't it?
>
> Wouldn't be surprised. This is rather important information that you
> should've included in your first post.
>
> How did you "roll back" from Vista to WinXP? Did the Vista machine come
> with Downgrade Rights?
>
> Have you ever been able to update via Windows Update website since you
> "rolled back to XP"? Is Automatic Updates enabled?
>
> Is WinXP SP1 or SP2 currently installed?
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
>
> jubrand wrote:
> > Thanks, it looks like we're getting close, but on that support page it
> > shows
> > 6 different error messages that you could get to result in that error in
> > the
> > log. I'm not getting any of those, or it's at least not showing them.
> > There's different fixes for each one, so I'm not sure how to solve it.
> >
> > Another point, which i probably should have mentioned at the beginning is
> > that this is a fairly new laptop that came with Vista installed but was
> > rolled back to XP. That's probably somehow causing this, isn't it?
> >
> > "PA Bear [MS MVP]" wrote:
> >
> >> 0x8007F0F4 STATUS_PREREQUISITE_FAILED
> >>
> >> See http://support.microsoft.com/kb/949388
> >> --
> >> ~Robear Dyer (PA Bear)
> >> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> >> AumHa VSOP & Admin http://aumha.net
> >> DTS-L http://dts-l.net/
> >>
> >> jubrand wrote:
> >>> Thanks. Here's what's in the log from this morning.
> >> <snip>
> >>> 2008-05-07 08:35:58:955 1676 1044 Report REPORT EVENT:
> >>> {DE7E7B58-89B0-4E82-AFEE-DABE6D46FD6E} 2008-05-07
> >>> 08:35:53:951-0500 1 161 105 {60B990A0-6EFA-47BE-8F5A-7DF2C402583E} 103
> >>> 8007f0f4 MicrosoftUpdate Failure Content Download Error: Download
> >>> failed.
> >>>
> >>> -----------------
> >>>
> >>> The only "KB" file in the windows folder is an exe file, not a log.
> >>>
> >>> "TaurArian" wrote:
> >>>
> >>>> To find out more information on why it is failing - you'll need to view
> >>>> the log -
> >>>>
> >>>>
> >>>>
> >>>> How to view the Update log in Windows:-
> >>>>
> >>>> Click Start, and then click Run.
> >>>> In the Open box, type: %windir%\windowsupdate.log
> >>>> and then click OK.
> >>>>
> >>>> Scroll down towards the bottom for the latest entries to locate the
> >>>> error
> >>>> code(s) associated with the latest failed attempt to download/install.
> >>>> If
> >>>> appropriate copy and paste the error codes into this thread so someone
> >>>> may
> >>>> be able to assist you. On the other hand, you may be able to find the
> >>>> error code and other suggestions by searching the Newsgroup.
> >>>>
> >>>> Also check Windows folder for file called KB******.log (****** = number
> >>>> of
> >>>> update ie KB896688) and post the contents of the failed update.
> >>>> This may provide further clues as to why the update failed.
> >>>>
> >>>> How to read the Windowsupdate.log file:
> >>>> http://support.microsoft.com/kb/902093
> >>>>
> >>>>
> >>>> Other information:-
> >>>>
> >>>>
> >>>>
> >>>> http://support.microsoft.com/kb/947311
> >>>>
> >>>> The hard disk space requirements for Windows XP Service Pack 3
> >>>>
> >>>>
> >>>>
> >>>> http://support.microsoft.com/kb/950717
> >>>>
> >>>> Steps to take before you install Windows XP Service Pack 3
> >>>>
> >>>>
> >>>> http://support.microsoft.com/kb/322389
> >>>>
> >>>> How to obtain the latest Windows XP service pack
> >>>>
> >>>>
> >>>> --
> >>>>
> >>>> TaurArian [MVP] 2005-2008 - Update Services
> >>>> http://taurarian.mvps.org
> >>>> ======================================
> >>>> How to ask a question: http://support.microsoft.com/kb/555375
> >>>> Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco
> >>>>
> >>>>
> >>>> "jubrand" <jubrand@discussions.microsoft.com> wrote in message
> >>>> news:155144B3-D4BD-461C-AFD6-73E46E405D7C@microsoft.com...
> >>>>> sp3 for xp won't download for me from the windows update site. It
> >>>>> starts,
> >>>>> and then about 3 seconds later, it stops and says the update failed.
> >>>>> It
> >>>>> doesn't even seem like it's trying to DL it.
>
>

PA
Wed May 07 19:35:49 PDT 2008

Call your IT Department & let them figure it out since the machine doesn't
belong to you.

Or...

Free unlimited installation and compatibility support is available for
Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
e-mail support is available only in the United States and Canada.

â?¢ US:
http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gprid=522131

â?¢ CA:
http://support.microsoft.com/oas/default.aspx?ln=en-ca&prid=11273&gprid=522131

â?¢ UK:
http://support.microsoft.com/oas/default.aspx?ln=en-uk&prid=11273&gprid=522131

â?¢ AU:
http://support.microsoft.com/oas/default.aspx?ln=en-au&prid=11273&gprid=522131

â?¢ Other: http://support.microsoft.com/oas/default.aspx?gprid=1173 | select
Windows XP | select Windows XP Service Pack 3
--
~PA Bear


jubrand wrote:
> Not sure. It's a work computer and it was set up before I got it. Vista
> causes too many problems with the software we use at work. I think it
> came
> with downgrade rights though, and it has SP2. All other updates have
> worked
> in the past.
>
> "PA Bear [MS MVP]" wrote:
>
>>> Another point, which i probably should have mentioned at the beginning
>>> is
>>> that this is a fairly new laptop that came with Vista installed but was
>>> rolled back to XP. That's probably somehow causing this, isn't it?
>>
>> Wouldn't be surprised. This is rather important information that you
>> should've included in your first post.
>>
>> How did you "roll back" from Vista to WinXP? Did the Vista machine come
>> with Downgrade Rights?
>>
>> Have you ever been able to update via Windows Update website since you
>> "rolled back to XP"? Is Automatic Updates enabled?
>>
>> Is WinXP SP1 or SP2 currently installed?
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.net/
>>
>>
>> jubrand wrote:
>>> Thanks, it looks like we're getting close, but on that support page it
>>> shows
>>> 6 different error messages that you could get to result in that error in
>>> the
>>> log. I'm not getting any of those, or it's at least not showing them.
>>> There's different fixes for each one, so I'm not sure how to solve it.
>>>
>>> Another point, which i probably should have mentioned at the beginning
>>> is
>>> that this is a fairly new laptop that came with Vista installed but was
>>> rolled back to XP. That's probably somehow causing this, isn't it?
>>>
>>> "PA Bear [MS MVP]" wrote:
>>>
>>>> 0x8007F0F4 STATUS_PREREQUISITE_FAILED
>>>>
>>>> See http://support.microsoft.com/kb/949388
>>>> --
>>>> ~Robear Dyer (PA Bear)
>>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>>>> AumHa VSOP & Admin http://aumha.net
>>>> DTS-L http://dts-l.net/
>>>>
>>>> jubrand wrote:
>>>>> Thanks. Here's what's in the log from this morning.
>>>> <snip>
>>>>> 2008-05-07 08:35:58:955 1676 1044 Report REPORT EVENT:
>>>>> {DE7E7B58-89B0-4E82-AFEE-DABE6D46FD6E} 2008-05-07
>>>>> 08:35:53:951-0500 1 161 105 {60B990A0-6EFA-47BE-8F5A-7DF2C402583E} 103
>>>>> 8007f0f4 MicrosoftUpdate Failure Content Download Error: Download
>>>>> failed.
>>>>>
>>>>> -----------------
>>>>>
>>>>> The only "KB" file in the windows folder is an exe file, not a log.
>>>>>
>>>>> "TaurArian" wrote:
>>>>>
>>>>>> To find out more information on why it is failing - you'll need to
>>>>>> view
>>>>>> the log -
>>>>>>
>>>>>>
>>>>>>
>>>>>> How to view the Update log in Windows:-
>>>>>>
>>>>>> Click Start, and then click Run.
>>>>>> In the Open box, type: %windir%\windowsupdate.log
>>>>>> and then click OK.
>>>>>>
>>>>>> Scroll down towards the bottom for the latest entries to locate the
>>>>>> error
>>>>>> code(s) associated with the latest failed attempt to
>>>>>> download/install.
>>>>>> If
>>>>>> appropriate copy and paste the error codes into this thread so
>>>>>> someone
>>>>>> may
>>>>>> be able to assist you. On the other hand, you may be able to find the
>>>>>> error code and other suggestions by searching the Newsgroup.
>>>>>>
>>>>>> Also check Windows folder for file called KB******.log (****** =
>>>>>> number
>>>>>> of
>>>>>> update ie KB896688) and post the contents of the failed update.
>>>>>> This may provide further clues as to why the update failed.
>>>>>>
>>>>>> How to read the Windowsupdate.log file:
>>>>>> http://support.microsoft.com/kb/902093
>>>>>>
>>>>>>
>>>>>> Other information:-
>>>>>>
>>>>>>
>>>>>>
>>>>>> http://support.microsoft.com/kb/947311
>>>>>>
>>>>>> The hard disk space requirements for Windows XP Service Pack 3
>>>>>>
>>>>>>
>>>>>>
>>>>>> http://support.microsoft.com/kb/950717
>>>>>>
>>>>>> Steps to take before you install Windows XP Service Pack 3
>>>>>>
>>>>>>
>>>>>> http://support.microsoft.com/kb/322389
>>>>>>
>>>>>> How to obtain the latest Windows XP service pack
>>>>>>
>>>>>>
>>>>>> --
>>>>>>
>>>>>> TaurArian [MVP] 2005-2008 - Update Services
>>>>>> http://taurarian.mvps.org
>>>>>> ======================================
>>>>>> How to ask a question: http://support.microsoft.com/kb/555375
>>>>>> Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco
>>>>>>
>>>>>>
>>>>>> "jubrand" <jubrand@discussions.microsoft.com> wrote in message
>>>>>> news:155144B3-D4BD-461C-AFD6-73E46E405D7C@microsoft.com...
>>>>>>> sp3 for xp won't download for me from the windows update site. It
>>>>>>> starts,
>>>>>>> and then about 3 seconds later, it stops and says the update failed.
>>>>>>> It
>>>>>>> doesn't even seem like it's trying to DL it.