PA
Sat Jun 28 10:05:23 PDT 2008
Contact Acer Support, you paid for it.
sfc2000 wrote:
> so what your saying is i am not using a Windows Genuine Advantage of Vista
> even know it was preinstalled with my laptop when i first bought it
>
> can i fix this problem
>
> "PA Bear [MS MVP]" wrote:
>
>> Repost:
>>> ...**Post your log to
>>>>
http://aumha.net/viewforum.php?f=30,
>>>>
http://forums.spybot.info/forumdisplay.php?f=22,
>>>>
http://castlecops.com/forum67.html, or other appropriate forums for
>>>> review
>>>> by an expert in such matters, not here.**
>>
>> The above notwithstanding, your log shows: the suggestion, at least, of
>> unsafe P2P File Sharing; the presence of an W32/Istbar-variant infection;
>> an incomplete uninstall of a McAfee application; a version of IE7 that
>> dates from the release of Vista Gold *over a year ago* and should NOT be
>> found in Vista SP1 (which suggests other problems, possibly related to
>> your install of Vista in Virtual Machine and a pirated version of Vista);
>> and possibly a compromised install of IE8 Beta 1.
>> --
>> ~PA Bear
>>
>> sfc2000 wrote:
>>> here click the link to see the hijack log
>>>
http://Windowsvistacheck.googlepages.com/HijackPatrol.log
>>>
>>>
>>> "PA Bear [MS MVP]" wrote:
>>>>> I installed SP1 earily on in the year before i had AVG so AVG would
>>>>> not
>>>>> have
>>>>> been running in the background
>>>>
>>>> Well, what anti-virus application, anti-syware application, and/or
>>>> third-party firewall was installed when you installed SP1 then?
>>>>
>>>> Despite the presence of AVG Internet Security, I suspect you're seeing
>>>> the
>>>> affects of a Vundo/ZLOB/SDBot infection, all of which is being
>>>> protected
>>>> by
>>>> a rootkit. So I'd recommend that you run a /thorough/ check for
>>>> hijackware, including posting your hijackthis log to an appropriate
>>>> forum.
>>>>
>>>> Checking for/Help with Hijackware
>>>>
http://aumha.org/a/parasite.htm
>>>>
http://aumha.org/a/quickfix.htm
>>>>
http://aumha.net/viewtopic.php?t=5878
>>>>
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction
>>>>
http://mvps.org/winhelp2002/unwanted.htm
>>>>
http://inetexplorer.mvps.org/data/prevention.htm
>>>>
http://inetexplorer.mvps.org/tshoot.html
>>>>
http://www.mvps.org/sramesh2k/Malware_Defence.htm
>>>>
http://defendingyourmachine2.blogspot.com/
>>>>
http://www.elephantboycomputers.com/page2.html#Removing_Malware
>>>>
>>>> When all else fails, HijackThis v2.0.2
>>>> (
http://aumha.org/downloads/hijackthis.exe) is the preferred tool to
>>>> use.
>>>> It will help you to both identify and remove any hijackware/spyware
>>>> with
>>>> assistance from an expert. **Post your log to
>>>>
http://aumha.net/viewforum.php?f=30,
>>>>
http://forums.spybot.info/forumdisplay.php?f=22,
>>>>
http://castlecops.com/forum67.html, or other appropriate forums for
>>>> review
>>>> by an expert in such matters, not here.**
>>>>
>>>> If the procedures look too complex - and there is no shame in admitting
>>>> this isn't your cup of tea - take the machine to a local, reputable and
>>>> independent (i.e., not BigBoxStoreUSA) computer repair shop.
>>>> --
>>>> ~Robear Dyer (PA Bear)
>>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>>>> AumHa VSOP & Admin
http://aumha.net
>>>> DTS-L
http://dts-l.net/
>>>>
>>>> sfc2000 wrote:
>>>>> I updated it by Windows update
>>>>> I installed SP1 earily on in the year before i had AVG so AVG would
>>>>> not
>>>>> have
>>>>> been running in the background
>>>>> I was able to install updates even with SP! but recently windows
>>>>> update
>>>>> has
>>>>> not let me install updates
>>>>>
>>>>> "PA Bear [MS MVP]" wrote:
>>>>>> Please quote my entire post in your replies. Thank you.
>>>>>>
>>>>>> Did you have this problem before you installed Vista SP1?
>>>>>>
>>>>>> Did you install Vista SP1 via Windows Update or manually?
>>>>>>
>>>>>> Were all components of AVG Internet Security running in the
>>>>>> background
>>>>>> when
>>>>>> you installed SP1?
>>>>>> --
>>>>>> ~PA Bear
>>>>>>
>>>>>> sfc2000 wrote:
>>>>>>> OS : Vista SP!
>>>>>>> antivirus installed : AVG Internet Security
>>>>>>> firewall installed : AVG Firewall
>>>>>>> anti spyware : AVG anti-spyware
>>>>>> <paste>
>>>>>> PA Bear [MS MVP] wrote:
>>>>>>> Vista or Vista SP1?
>>>>>>>
>>>>>>> That error indicates an issue with Permissions. The issue may be
>>>>>>> caused
>>>>>>> by
>>>>>>> an installed application or a hijackware infection.
>>>>>>>
>>>>>>> What anti-virus application or security suite is installed? What
>>>>>>> anti-spyware applications (other than Defender) are installed (e.g.,
>>>>>>> Spybot
>>>>>>> & Tea Timer)? What third-party firewall (if any)?
>>>>>>> ==============================
>>>>>>> Start a free Windows Update support incident request:
>>>>>>> https://support.microsoft.com/oas/default.aspx?gprid=6527
>>>>>>>
>>>>>>> Support for Windows Update:
>>>>>>>
http://support.microsoft.com/gp/wusupport
>>>>>>>
>>>>>>> For home users, no-charge support is available by calling
>>>>>>> 1-866-PCSAFETY
>>>>>>> in
>>>>>>> the United States and in Canada or by contacting your local
>>>>>>> Microsoft
>>>>>>> subsidiary. There is no-charge for support calls that are
>>>>>>> associated
>>>>>>> with
>>>>>>> security updates.
>>>>>>>
>>>>>>> For more information about how to contact your local Microsoft
>>>>>>> subsidiary
>>>>>>> for security update support issues, visit the International Support
>>>>>>> Web
>>>>>>> site:
http://support.microsoft.com/common/international.aspx
>>>>>>>
>>>>>>> For enterprise customers, support for security updates is available
>>>>>>> through
>>>>>>> your usual support contacts.
>>>>>>>
>>>>>>> sfc2000 wrote:
>>>>>>>> [quote] Windows could not search for new updates
>>>>>>>> Error(s) found:
>>>>>>>> Code 80070005 Get help [/quote]
>>>>>>>>
>>>>>>>> i checked windows help system but not of the methods worked
>>>>>>>> i disabled my firewall it didn't work not work.