Windows Update from 9. july 2008

This update ended - as for others - my Internet access, and removed good old
games (not important - but what else was lost?).
Internet came back after uninstalling ZoneAlarm and reinstalling drivers for
LAN and wireless. Wireless still out.
Now using Windows firewall - but!!.
Some of my collegues using VPN clients (my responsibility) went down too.
Are Microsoft going to fix all theese errors by a new update?

Morten

Joan
Sat Jul 12 04:45:01 PDT 2008

Why do Microsoft have to fix a problem caused by Zone Alarm, by the way Zone
Alarm have already put out a fix for the problem have you applied it ?

--
Joan Archer
http://www.freewebs.com/crossstitcher
http://lachsoft.com/photogallery

"Morten U. Simonsen" <Morten U. Simonsen@discussions.microsoft.com> wrote in
message news:59098FFA-C35D-4C7D-98A7-119DA501DD8A@microsoft.com...
> This update ended - as for others - my Internet access, and removed good
> old
> games (not important - but what else was lost?).
> Internet came back after uninstalling ZoneAlarm and reinstalling drivers
> for
> LAN and wireless. Wireless still out.
> Now using Windows firewall - but!!.
> Some of my collegues using VPN clients (my responsibility) went down too.
> Are Microsoft going to fix all theese errors by a new update?
>
> Morten

Kathy
Sat Jul 12 06:51:03 PDT 2008



"Joan Archer" wrote:

> Why do Microsoft have to fix a problem caused by Zone Alarm, by the way Zone
> Alarm have already put out a fix for the problem have you applied it ?
>
> --
> Joan Archer
> http://www.freewebs.com/crossstitcher
> http://lachsoft.com/photogallery
>
> "Morten U. Simonsen" <Morten U. Simonsen@discussions.microsoft.com> wrote in
> message news:59098FFA-C35D-4C7D-98A7-119DA501DD8A@microsoft.com...
> > This update ended - as for others - my Internet access, and removed good
> > old
> > games (not important - but what else was lost?).
> > Internet came back after uninstalling ZoneAlarm and reinstalling drivers
> > for
> > LAN and wireless. Wireless still out.
> > Now using Windows firewall - but!!.
> > Some of my collegues using VPN clients (my responsibility) went down too.
> > Are Microsoft going to fix all theese errors by a new update?
> >
> > Morten
>
>

Kathy
Sat Jul 12 06:55:01 PDT 2008



This may be a dumb blonde question, but I've got the same problem and I've
updated Zone Alarm, but the update still interrupts my internet access. The
only way I can get it back is to do a restore.

What Zone Alarm fix am I not finding?

PA
Sat Jul 12 10:29:40 PDT 2008

Reset your ZA settings and double check that your ZA privacy control is OFF
(cookies, adblocking and mobile control)

1.) Hold down the Ctrl and Shift keys together
2.) Right click on the ZA icon near your clock
3.) Choose 'Reset' from the box that comes up
4.) Choose Yes on the Reset Settings dialog box
5.) When prompted, choose OK to restart your system
6.) Follow the on screen configuration prompts after reboot
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Kathy wrote:
> This may be a dumb blonde question, but I've got the same problem and I've
> updated Zone Alarm, but the update still interrupts my internet access.
> The
> only way I can get it back is to do a restore.
>
> What Zone Alarm fix am I not finding?

PA
Sat Jul 12 10:27:57 PDT 2008

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/default.aspx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates. When you call, clearly state that your problem is related
to a Security Update and cite the update's KB number.
For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site: http://support.microsoft.com/common/international.aspx

For enterprise customers, support for security updates is available through
your usual support contacts.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.net

Morten U. Simonsen wrote:
> This update ended - as for others - my Internet access, and removed good
> old
> games (not important - but what else was lost?).
> Internet came back after uninstalling ZoneAlarm and reinstalling drivers
> for
> LAN and wireless. Wireless still out.
> Now using Windows firewall - but!!.
> Some of my collegues using VPN clients (my responsibility) went down too.
> Are Microsoft going to fix all theese errors by a new update?
>
> Morten

Cindymedtech
Sun Jul 13 15:06:00 PDT 2008

I'll try the microsoft site on Monday. I completely Un-installed all of Zone
Alarm and removed the July 9 update. Now I can receive e-mail in Outlook
Express and get on the secure Internet sites but CANNOT send e-mail in
Outlook Express (error Number 0x800CCC79). Any way to fix this too?

"PA Bear [MS MVP]" wrote:

> Start a free Windows Update support incident request:
> https://support.microsoft.com/oas/default.aspx?gprid=6527
>
> Support for Windows Update:
> http://support.microsoft.com/gp/wusupport
>
> For home users, no-charge support is available by calling 1-866-PCSAFETY in
> the United States and in Canada or by contacting your local Microsoft
> subsidiary. There is no-charge for support calls that are associated with
> security updates. When you call, clearly state that your problem is related
> to a Security Update and cite the update's KB number.
> For more information about how to contact your local Microsoft subsidiary
> for security update support issues, visit the International Support Web
> site: http://support.microsoft.com/common/international.aspx
>
> For enterprise customers, support for security updates is available through
> your usual support contacts.
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE, OE, Security, Shell/User)
> AumHa VSOP & Admin; DTS-L.net
>
> Morten U. Simonsen wrote:
> > This update ended - as for others - my Internet access, and removed good
> > old
> > games (not important - but what else was lost?).
> > Internet came back after uninstalling ZoneAlarm and reinstalling drivers
> > for
> > LAN and wireless. Wireless still out.
> > Now using Windows firewall - but!!.
> > Some of my collegues using VPN clients (my responsibility) went down too.
> > Are Microsoft going to fix all theese errors by a new update?
> >
> > Morten
>
>

PA
Mon Jul 14 00:29:20 PDT 2008

Do some more reading Cindy. Start here:
http://download.zonealarm.com/bin/free/pressReleases/2008/LossOfInternetAccessIssue.html

The vulnerability addressed by KB951748 *is* a big deal! You want it
installed as soon as you've upgraded ZA. See
http://blog.washingtonpost.com/securityfix/2008/07/patch_the_entire_internet_tues_1.html

Want to consider other, more highly-rated firewalls?
http://www.matousec.com/projects/firewall-challenge/results.php

If your OE issues persist, please begin a new thread in this newsgroup =>
microsoft.public.outlookexpress.general
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


Cindymedtech wrote:
> I'll try the microsoft site on Monday. I completely Un-installed all of
> Zone Alarm and removed the July 9 update. Now I can receive e-mail in
> Outlook Express and get on the secure Internet sites but CANNOT send
> e-mail in Outlook Express (error Number 0x800CCC79). Any way to fix this
> too?
>
> "PA Bear [MS MVP]" wrote:
>
>> Start a free Windows Update support incident request:
>> https://support.microsoft.com/oas/default.aspx?gprid=6527
>>
>> Support for Windows Update:
>> http://support.microsoft.com/gp/wusupport
>>
>> For home users, no-charge support is available by calling 1-866-PCSAFETY
>> in
>> the United States and in Canada or by contacting your local Microsoft
>> subsidiary. There is no-charge for support calls that are associated
>> with
>> security updates. When you call, clearly state that your problem is
>> related to a Security Update and cite the update's KB number.
>> For more information about how to contact your local Microsoft subsidiary
>> for security update support issues, visit the International Support Web
>> site: http://support.microsoft.com/common/international.aspx
>>
>> For enterprise customers, support for security updates is available
>> through
>> your usual support contacts.
<snip>

Morten
Tue Jul 15 06:33:01 PDT 2008


Dear Joan

You might suffer from lack of knowledge. No - Zonealarm and Windows Firewall
DID NOT cause the problem, Microsoft did.

Thanks to the others.

kr
M

"Joan Archer" wrote:

> Why do Microsoft have to fix a problem caused by Zone Alarm, by the way Zone
> Alarm have already put out a fix for the problem have you applied it ?
>
> --
> Joan Archer
> http://www.freewebs.com/crossstitcher
> http://lachsoft.com/photogallery
>
> "Morten U. Simonsen" <Morten U. Simonsen@discussions.microsoft.com> wrote in
> message news:59098FFA-C35D-4C7D-98A7-119DA501DD8A@microsoft.com...
> > This update ended - as for others - my Internet access, and removed good
> > old
> > games (not important - but what else was lost?).
> > Internet came back after uninstalling ZoneAlarm and reinstalling drivers
> > for
> > LAN and wireless. Wireless still out.
> > Now using Windows firewall - but!!.
> > Some of my collegues using VPN clients (my responsibility) went down too.
> > Are Microsoft going to fix all theese errors by a new update?
> >
> > Morten
>
>

PA
Tue Jul 15 06:37:35 PDT 2008

What are you smoking?

Morten Simonsen wrote:
> You might suffer from lack of knowledge. No - Zonealarm and Windows
> Firewall
> DID NOT cause the problem, Microsoft did.

Harry
Sat Jul 19 21:42:57 PDT 2008

Morten Simonsen wrote:

> You might suffer from lack of knowledge. No - Zonealarm and Windows Firewall
> DID NOT cause the problem, Microsoft did.

Do you have any evidence to back up this strange assertion? How do you explain
the fact that it was ZoneAlarm that issued the fix?

Harry.