PA
Thu Mar 27 18:12:07 PDT 2008
Please follow this simple troubleshooting procedure, courtesy of MS MVP
Carey Frisch:
1. Download and install the WGA Diagnostic Tool
http://go.microsoft.com/fwlink/?linkid=56062
2. After running the WGA Diagnostic Tool, click on the "Windows" tab and
then click on "Copy to Clipboard".
3. Next, visit the following website and create a post in the "WGA
Validation Problems" forum and paste the results of the WGA Diagnostic Data
in a detailed post:
http://forums.microsoft.com/Genuine/default.aspx?SiteID=25
4. A WGA troubleshooting specialist will analyze the data and recommend an
appropriate solution.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin
http://aumha.net
DTS-L
http://dts-l.net/
Lil_Buddah wrote:
> my laptop runs windows xp professional and i can't get any new updates for
> it because i took the genuine microsoft test and it failed. the test said
> that the product key wasn't registered or doesn't match, but i changed it
> and it still said that it's not registered. i would greatly appreciate it
> if someone out there can help me with this problem. thank you.