Updates download but won't install ater starup

Hi,
I have a HP laptop with legal copy of Windows Vista Ultima which was set to
download Windows updates automatically which it has done without problem for
the past year, but starting a couple of months ago has been unable to install
the updates after startup. Get no error code, only message is that the
"Updates were unable to install. Reverting changes" or something like that,
then computer restarts again, and get the Windows updates available, which
after I ignore for a few hours would automatically download and try to
restart computer and when I allowed the computer to restart, it would try to
install the updates, but same thing happens again, over and over, no matter
how many times it tries to install the updates. After more than a month of
this, I got tired of getting the Windows updates available message and
updates downloading automatically and the computer restarting with failed
installation of updates, so I turned off automatic updates. But I have tried
to install the Windows updates manually, but the same thing happens. Windows
updates download and when the computer is restarted, it shows updates being
installed, but after a couple of minutes it says updates were unable to
install, reverting changes and computer restarts again with no updates. I
have tried installing updates with the antivirus and firewall and all other
programs, except internet, turned off, but still doesn't work.
Has anyone been able to install the new Windows updates for Vista? Has
anyone have the same problem and been able to solve it?
Thanks to anyone that can help.
Sonia

PA
Sat Jun 28 16:49:18 PDT 2008

How to troubleshoot Windows Update, Microsoft Update, and Windows Server
Update Services installation issues:
http://support.microsoft.com/kb/906602

1. See the "Need more help? Tell us what problem you are having" section of
http://support.microsoft.com/ph/6527

2. You cannot install some updates or programs
http://support.microsoft.com/kb/822798

3a. Check your WindowsUpdate.log (%windir%\WindowsUpdate.log) for errors
associated with the download/install.

How to read the WindowsUpdate.log file
http://support.microsoft.com/kb/902093

3b. Compare errors to those listed here:
http://www.bleepingcomputer.com/blogs/mowgreen/index.php?showentry=1122
and/or go to http://windowsupdate.microsoft.com > click on Help and Support
link in left pane > Solve problems on your own.

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/default.aspx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


Sonia1027 wrote:
> Hi,
> I have a HP laptop with legal copy of Windows Vista Ultima which was set
> to
> download Windows updates automatically which it has done without problem
> for
> the past year, but starting a couple of months ago has been unable to
> install the updates after startup. Get no error code, only message is that
> the "Updates were unable to install. Reverting changes" or something like
> that, then computer restarts again, and get the Windows updates available,
> which after I ignore for a few hours would automatically download and try
> to
> restart computer and when I allowed the computer to restart, it would try
> to
> install the updates, but same thing happens again, over and over, no
> matter
> how many times it tries to install the updates. After more than a month of
> this, I got tired of getting the Windows updates available message and
> updates downloading automatically and the computer restarting with failed
> installation of updates, so I turned off automatic updates. But I have
> tried
> to install the Windows updates manually, but the same thing happens.
> Windows
> updates download and when the computer is restarted, it shows updates
> being
> installed, but after a couple of minutes it says updates were unable to
> install, reverting changes and computer restarts again with no updates. I
> have tried installing updates with the antivirus and firewall and all
> other
> programs, except internet, turned off, but still doesn't work.
> Has anyone been able to install the new Windows updates for Vista? Has
> anyone have the same problem and been able to solve it?
> Thanks to anyone that can help.
> Sonia

Mubashir
Sat Aug 30 14:42:00 PDT 2008

Hi..

A detailed help and step by step info is available at

http://www.pchell.com/support/windows_updates_download_but_wont_install.shtml

use windows key+R to access Run command line in Vista, and cmd for dos
interface.. rest all is there... but no need to install installer 3.1, just
follow the other steps..

regards;


"Sonia1027" wrote:

> Hi,
> I have a HP laptop with legal copy of Windows Vista Ultima which was set to
> download Windows updates automatically which it has done without problem for
> the past year, but starting a couple of months ago has been unable to install
> the updates after startup. Get no error code, only message is that the
> "Updates were unable to install. Reverting changes" or something like that,
> then computer restarts again, and get the Windows updates available, which
> after I ignore for a few hours would automatically download and try to
> restart computer and when I allowed the computer to restart, it would try to
> install the updates, but same thing happens again, over and over, no matter
> how many times it tries to install the updates. After more than a month of
> this, I got tired of getting the Windows updates available message and
> updates downloading automatically and the computer restarting with failed
> installation of updates, so I turned off automatic updates. But I have tried
> to install the Windows updates manually, but the same thing happens. Windows
> updates download and when the computer is restarted, it shows updates being
> installed, but after a couple of minutes it says updates were unable to
> install, reverting changes and computer restarts again with no updates. I
> have tried installing updates with the antivirus and firewall and all other
> programs, except internet, turned off, but still doesn't work.
> Has anyone been able to install the new Windows updates for Vista? Has
> anyone have the same problem and been able to solve it?
> Thanks to anyone that can help.
> Sonia