PA
Thu May 15 01:09:29 PDT 2008
Tip: Temporarily disable real-time protection by your anti-virus and/or
anti-spyware applications (e.g., CounterSpy, Spysweeper, Spybot, AVG
Anti-Spyware) and/or any third-party firewall (e.g., ZA) before attempting
to install the update(s). If you disable a third-party firewall, do NOT
connect to the internet without having the Windows Firewall enabled!
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/default.aspx?gprid=6527
Support for Windows Update:
http://support.microsoft.com/gp/wusupport
For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates. When you call, clearly state that your problem is related
to a Security Update and cite the update's KB number (e.g., KB123456).
For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site:
http://support.microsoft.com/common/international.aspx
For enterprise customers, support for security updates is available through
your usual support contacts.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.net
Tom wrote:
> Hi I was wondering if anyone else had this problem: On May 6 windows
> pushed
> an update to vista to my computer and my daughterâ??s. We both have Sony
> VAIOs. On Wednesday May 7, 2008 (the next day after the update) both of
> our
> computers would freeze up whenever we clicked on anything. It would take
> 2-5 minutes for the computers to respond. Everything would â??not
> respondingâ?? our memory and CPU usage was off the charts. I was in VA and
> she was in TX. I tried to system restore day by day back as far as I
> could
> go, no help. I had to reinstall t.he operating system, sucks. Now I have
> new updates and I am afraid to install the. Any suggestions?
>
> Sincerely.
>
> Tom