Update KB950126 caused loss of internet connection ability

On June 20th Windows Auto Update installed KB950126 on my computer. After
that I was not able to connect to the internet from my desk top unit. I have
Comcast as my provider and I use a Linksys wireless router for my home
network. All of my laptops could continue to connect to the internet, just
the desktop was having the problem (the only computer the update was
installed on). I figured that it had to be related to a resent install since
I had no problems prior to this. I was able to find the list of Updates and
found that KB950126 was the last to be installed. I was able to uninstall
this update and was then able to reconnect to the internet. Yeah for me!!! I
have a Gateway GT5432 bought at Costco with VISTA installed. I have kept Auto
Update on until now. Can someone tell me what might have happened? I have
disabled Auto Upated for now. Any help would be great. Thanks in advance.

PA
Fri Jun 27 16:35:11 PDT 2008

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/default.aspx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates. When you call, clearly state that your problem is related
to a Security Update and cite the update's KB number (e.g., KB950216).
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.net


RandyLjn wrote:
> On June 20th Windows Auto Update installed KB950126 on my computer. After
> that I was not able to connect to the internet from my desk top unit. I
> have
> Comcast as my provider and I use a Linksys wireless router for my home
> network. All of my laptops could continue to connect to the internet, just
> the desktop was having the problem (the only computer the update was
> installed on). I figured that it had to be related to a resent install
> since
> I had no problems prior to this. I was able to find the list of Updates
> and
> found that KB950126 was the last to be installed. I was able to uninstall
> this update and was then able to reconnect to the internet. Yeah for me!!!
> I
> have a Gateway GT5432 bought at Costco with VISTA installed. I have kept
> Auto Update on until now. Can someone tell me what might have happened? I
> have disabled Auto Upated for now. Any help would be great. Thanks in
> advance.

TaurArian
Fri Jun 27 16:51:44 PDT 2008

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/default.aspx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates. When you call, clearly state that your problem is related
to a Security Update and cite the update's KB number (e.g., KB950126).


--

TaurArian [MVP] 2005-2008 - Update Services
http://taurarian.mvps.org
======================================
How to ask a question: http://support.microsoft.com/kb/555375
Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco


"RandyLjn" <RandyLjn@discussions.microsoft.com> wrote in message
news:4F3B5BC9-D1EC-4959-AB3D-6B9777D7C168@microsoft.com...
| On June 20th Windows Auto Update installed KB950126 on my computer. After
| that I was not able to connect to the internet from my desk top unit. I have
| Comcast as my provider and I use a Linksys wireless router for my home
| network. All of my laptops could continue to connect to the internet, just
| the desktop was having the problem (the only computer the update was
| installed on). I figured that it had to be related to a resent install since
| I had no problems prior to this. I was able to find the list of Updates and
| found that KB950126 was the last to be installed. I was able to uninstall
| this update and was then able to reconnect to the internet. Yeah for me!!! I
| have a Gateway GT5432 bought at Costco with VISTA installed. I have kept Auto
| Update on until now. Can someone tell me what might have happened? I have
| disabled Auto Upated for now. Any help would be great. Thanks in advance.

FSantos
Wed Jul 09 07:50:02 PDT 2008

I have the same problem. How were you able to find the list of updates and
how did you uninstall it. I'm not a techie, so please be detailed. Thank
you..

"RandyLjn" wrote:

> On June 20th Windows Auto Update installed KB950126 on my computer. After
> that I was not able to connect to the internet from my desk top unit. I have
> Comcast as my provider and I use a Linksys wireless router for my home
> network. All of my laptops could continue to connect to the internet, just
> the desktop was having the problem (the only computer the update was
> installed on). I figured that it had to be related to a resent install since
> I had no problems prior to this. I was able to find the list of Updates and
> found that KB950126 was the last to be installed. I was able to uninstall
> this update and was then able to reconnect to the internet. Yeah for me!!! I
> have a Gateway GT5432 bought at Costco with VISTA installed. I have kept Auto
> Update on until now. Can someone tell me what might have happened? I have
> disabled Auto Upated for now. Any help would be great. Thanks in advance.

massuncao
Wed Jul 09 18:20:46 PDT 2008


I have the same problem as you. It's started with a desktop then wit
the two laptops, each one at time... ins't a nice gift from ouwer
Microsoft guys????
Please try with a "system restore point", it should work!!!

Mári

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Pilot
Thu Jul 10 06:42:00 PDT 2008

If you are using Zone Alarm check out this for a new update
http://download.zonealarm.com/bin/free/pressReleases/2008/LossOfInternetAccessIssue.html

Minerva
Thu Jul 10 14:11:02 PDT 2008



"Pilot Don" wrote:

> If you are using Zone Alarm check out this for a new update:
> http://download.zonealarm.com/bin/free/pressReleases/2008/LossOfInternetAccessIssue.html
>
> Thanks for this - I had the same problem and have Zone Alarm - fix advises to either not install (or roll back/unistall) or to set Zone Alarm protection to medium. I wonder how safe this is? For the moment I have chosen to uninstall.

Kimo-Kaneohe
Sun Nov 09 16:44:01 PST 2008

I blew away most of the weekend on this one. Stupid me - shudda come here
first! My brand-new palmtop was working fine on the wireless network. Then
auto-update took me to SP3. No more connection to network, thou wired
connection was OK. I believed it to be something with Linksys setup. I'm no
novice but this stumped me for hours. Then on phone with Linksys and they
gave up. Then read, on many 'sites', "roll back to SP2". I did and it
worked immediately. I'll be watching for the "reason" for this.

"TaurArian" wrote:

> Start a free Windows Update support incident request:
> https://support.microsoft.com/oas/default.aspx?gprid=6527
>
> Support for Windows Update:
> http://support.microsoft.com/gp/wusupport
>
> For home users, no-charge support is available by calling 1-866-PCSAFETY in
> the United States and in Canada or by contacting your local Microsoft
> subsidiary. There is no-charge for support calls that are associated with
> security updates. When you call, clearly state that your problem is related
> to a Security Update and cite the update's KB number (e.g., KB950126).
>
>
> --
>
> TaurArian [MVP] 2005-2008 - Update Services
> http://taurarian.mvps.org
> ======================================
> How to ask a question: http://support.microsoft.com/kb/555375
> Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco
>
>
> "RandyLjn" <RandyLjn@discussions.microsoft.com> wrote in message
> news:4F3B5BC9-D1EC-4959-AB3D-6B9777D7C168@microsoft.com...
> | On June 20th Windows Auto Update installed KB950126 on my computer. After
> | that I was not able to connect to the internet from my desk top unit. I have
> | Comcast as my provider and I use a Linksys wireless router for my home
> | network. All of my laptops could continue to connect to the internet, just
> | the desktop was having the problem (the only computer the update was
> | installed on). I figured that it had to be related to a resent install since
> | I had no problems prior to this. I was able to find the list of Updates and
> | found that KB950126 was the last to be installed. I was able to uninstall
> | this update and was then able to reconnect to the internet. Yeah for me!!! I
> | have a Gateway GT5432 bought at Costco with VISTA installed. I have kept Auto
> | Update on until now. Can someone tell me what might have happened? I have
> | disabled Auto Upated for now. Any help would be great. Thanks in advance.
>
>
>