PA
Sat May 17 15:27:46 PDT 2008
Should be sorted now. Check for Windows Updates manually and see if an
Optional update for this driver's offered.
Or see
http://support.microsoft.com/kb/947821
==========================
Unlimited installation and compatibility support for Vista SP1 is available
at no charge through 18 Mar-09
â?¢ US:
http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11274&gprid=500921
â?¢ CA:
http://support.microsoft.com/oas/default.aspx?ln=en-ca&prid=11274&gprid=500921
â?¢ UK:
http://support.microsoft.com/oas/default.aspx?ln=en-gb&prid=11274&gprid=500921
â?¢ AU:
http://support.microsoft.com/oas/default.aspx?ln=en-au&prid=11274&gprid=500921
â?¢ Other:
http://support.microsoft.com/oas/default.aspx | select Windows
Vista | select Windows Vista Service Pack 1
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin
http://aumha.net
DTS-L
http://dts-l.net/
me wrote:
> I have 2 PCs - A sony and an Oqo 02. Both are blocking SP1 due to this
> issue. Isnt it time it was sorted?
>
> "Baxter" wrote:
>
>> Can we get an "MVP" update on this post please? This is a bit upsetting
>> that I can't get sp1, which means if sigmatel, or IDT, or whoever owns it
>> now never gets an updated driver, I can't get sp2,3,etc... All Gateway
>> tells me is, "just don't update" Kinda like telling the doctor "it hurts
>> when I do this" and the Doc replies, " well, don't do that." any update
>> on this subject would be appreciated.
>>
>> Thank you,
>> Brian
>>
>> "E.P." wrote:
>>
>>>
>>> "MowGreen [MVP]" wrote:
>>>
>>>>> asking what will be done via this problem for those who cannot get
>>>>> updated drivers for the Sigma Tel audio driver. The problem is Sigma
>>>>> no longer makes audio drivers and passed it off to another company who
>>>>> told me they are not making updated drivers at all for this type of
>>>>> audio codec.
>>>>> So how do you get updated drivers if you cannot? I have been on many
>>>>> forums via Dell and Gateway and thousand of customers have the same
>>>>> problem.
>>>>
>>>> Let's hope that Microsoft can persuade/negotiate with Dell and Acer
>>>> [ who now own the Gateway brand ] to come up with a suitable *signed*
>>>> driver for Vista SP1.
>>>> The system manufacturers are *supposed* to provide support for
>>>> hardware/drivers *and* the Operating System under their agreement with
>>>> MS for discounted [OEM] versions of Vista. As long as the system is
>>>> under warranty it's *their* responsibility.
>>>> Gasp ... some manufacturers actually do issue updated drivers for
>>>> systems no longer covered by a warranty !
>>>>
>>>> When the company that provides OEMs with said drivers and hardware
>>>> becomes extinct or is bought by another, a *reputable* company should
>>>> step into the breach and provide updated drivers to replace
>>>> *incompatible/insecure* ones. After all, that is the issue here,
>>>> unsigned drivers.
>>>> MS provided OEMs and hardware manufacturers with plenty of advance
>>>> warning on the need to digitally sign drivers for Vista.
>>>> Whomever authored the drivers for Sigma Tel apparently felt that they
>>>> could/would not do this. Perhaps they were incompetent or knew the
>>>> company was about to be sold ... who knows? The company that bought
>>>> SigmaTel does not have to update the drivers but, would you buy
>>>> hardware
>>>> from them in the future if they do not ?
>>>> The system manufacturers *should* if they want their customers to be
>>>> loyal to them. I wouldn't bet on that happening without MS stepping in.
>>>>
>>>> In this instance, I'll give MS credit for going the extra yard in
>>>> trying
>>>> to alleviate their customers' pain.
>>>>
>>>> MowGreen [MVP 2003-2008]
>>>> ===============
>>>> *-343-* FDNY
>>>> Never Forgotten
>>>> ===============
>>>>
>>>>
>>>> robinb wrote:
>>>>
>>>>> I called microsoft yesterday asking what will be done via this problem
>>>>> for those who cannot get updated drivers for the Sigma Tel audio
>>>>> driver. The problem is Sigma no longer makes audio drivers and passed
>>>>> it off to another company who told me they are not making updated
>>>>> drivers at all for this type of audio codec.
>>>>> So how do you get updated drivers if you cannot? I have been on many
>>>>> forums via Dell and Gateway and thousand of customers have the same
>>>>> problem.
>>>>>
>>>>> First microsoft was giving advise to uninstall the driver and allow
>>>>> Vista to find its own drivers for this.
>>>>> Many did this and found they still had no sound.
>>>>>
>>>>> Microsoft also said to uninstall drivers, put sp1 on and then reput
>>>>> back
>>>>> the driver for sigman tel.
>>>>> Many who did this found after the sp1 install, when trying to put back
>>>>> the driver, Vista now came back with an error msg saying "This driver
>>>>> is
>>>>> not compatable for Vista"
>>>>> so they wound up again with no sound.
>>>>>
>>>>> Well after talking to the tech and he confirmed that this is what was
>>>>> being said- now when people call in they are telling them not do do
>>>>> anything and wait because microsoft is working on a solution to this.
>>>>>
>>>>> They say it will show up in Windows Update either a patch or fix for
>>>>> this problem.
>>>>>
>>>>> I received this morning an email from microsoft that I am passing in
>>>>> here, some of the info like email or confirmation number has been
>>>>> taken
>>>>> out just for security.
>>>>>
>>>>> see below
>>>>>
>>>>> this will confirm what microsoft told me, I received an email today
>>>>>
>>>>>
>>>>>
>>>>> This is Smitha Nair with Microsoft Windows Technical Support.
>>>>>
>>>>> I am following up regarding your Windows service request . Here is an
>>>>> outline of the steps that we agreed upon during our call:
>>>>>
>>>>> Problem Description:
>>>>> Needs information on installing service pack 1 on a computer with
>>>>> sigmatel audio drivers.
>>>>>
>>>>> Troubleshooting Performed:
>>>>> We did not perform any troubleshooting onthe computer.
>>>>>
>>>>> Action Plan:
>>>>> Kindly wait for further updates from microsoft which addresses the
>>>>> sigma
>>>>> audio driver compatibilty issues with service pack1.
>>>>>
>>>>> My goal is to ensure that your experience with Microsoft Windows
>>>>> Technical Support leaves you pleased with our products and services.
>>>>>
>>>>> If you have any feedback regarding Microsoft support, we would be glad
>>>>> to hear from you. If you would feel more comfortable speaking with
>>>>> someone else regarding my service, Sumit , my manager, would be very
>>>>> happy to hear your comments and suggestions.
>>>>>
>>>>>
>>>>>
>>>>> Thank you for contacting Microsoft Windows Technical Support.
>>>>>
>>>>>
>>>>
>>>
>>> Sigmatel was recently bought by IDT. It's up to IDT to submit newer and
>>> vista sp1 compatible hd audio drivers to Microsoft so that MS will post
>>> them up at the Windows Update site. So far there are none posted at WU
>>> as I've checked myself.