System32\xpupdate.dll error message

I get an RUNDLL error loading message as follows:

"Error loading C:\WINDOWS\system32\xpupdate.dll

This specified module could not be found"

This error appears everytime I start up. At the time it started happening,
I lost sound. I have a Creative Soundblaster USB 24 Live set up with a JBL
system. I sometimes get a little output from my smaller speakers and am told
I may have a conflict with my devices. I know this is probably a simple
problem but am finding it very frustrating. Any help or pointers would be
very welcome...

Thanks!

Vincenzo
Mon Jun 30 06:46:59 PDT 2008

Pat1967 wrote:

> I get an RUNDLL error loading message as follows:
>
> "Error loading C:\WINDOWS\system32\xpupdate.dll
>
> This specified module could not be found"
>
> This error appears everytime I start up. At the time it started
> happening, I lost sound. I have a Creative Soundblaster USB 24 Live set
> up with a JBL system. I sometimes get a little output from my smaller
> speakers and am told I may have a conflict with my devices. I know this
> is probably a simple problem but am finding it very frustrating. Any
> help or pointers would be very welcome...
>
> Thanks!

System is infected with rogue antispyware program "Contravirus":
http://www.bleepingcomputer.com/startups/xpupdate.dll-18394.html
http://www.castlecops.com/s15059-xpupdate_dll.html

http://blogs.dotnethell.it/vincent/Checking-forHelp-with-Spyware-Malware-and-Hijackware__4820.aspx

--
Vincenzo Di Russo
Microsoft® MVP - Most Valuable Professional since 2003
Windows Internet Explorer, Windows Desktop Experience & Security
My home: http://mvp.support.microsoft.com/
My Blog: http://blogs.dotnethell.it/vincent/

PA
Mon Jun 30 15:15:41 PDT 2008

XPUPDATE.DLL has nothing to do with Windows Update and it is not a legit
Windows file.

Unexplained computer behavior may be caused by deceptive software
http://support.microsoft.com/kb/827315

Run a /thorough/ check for hijackware, including posting your hijackthis log
to an appropriate forum.

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine2.blogspot.com/
http://www.elephantboycomputers.com/page2.html#Removing_Malware

When all else fails, HijackThis v2.0.2
(http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware with
assistance from an expert. **Post your log to
http://aumha.net/viewforum.php?f=30,
http://forums.spybot.info/forumdisplay.php?f=22,
http://castlecops.com/forum67.html, or other appropriate forums for review
by an expert in such matters, not here.**

If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.

--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


Pat1967 wrote:
> I get an RUNDLL error loading message as follows:
>
> "Error loading C:\WINDOWS\system32\xpupdate.dll
>
> This specified module could not be found"
>
> This error appears everytime I start up. At the time it started
> happening,
> I lost sound. I have a Creative Soundblaster USB 24 Live set up with a
> JBL
> system. I sometimes get a little output from my smaller speakers and am
> told I may have a conflict with my devices. I know this is probably a
> simple problem but am finding it very frustrating. Any help or pointers
> would be very welcome...
>
> Thanks!