Some computers does not download updates...

Hi all,

A week ago I installed WSUS 3.0 SP1 on a Windows Server 2003 (domain
controller) computer. I had been running WSUS 1.0 for many years without
problems. Now I configured everything and it looks all is OK but my test PC
does not get the updates.
Everybody is reporting to the WSUS server. I authorized a bunch of updates
for this test PC. In my settings there is not timeline for updates to avoid
clogging the slow link to remote sites when time expires. I have also
configured BITS to restrict bandwidth usage by WSUS to certain computers.
The BITS remains the same as was configured to work with WSUS 1.0. I already
checked the result policy by using Group Policy Management console to a test
PC and the policies are applied as expected.
I checked the IIS log on the WSUS server to check if the test PC is
downloading the updates and I found a log like this to appear several times
a day since new WSUS installation

GET /selfupdate/WSUS3/x86/Other/wsus3setup.cab 0805061117 80 - 10.10.10.150
Windows-Update-Agent 200 0 0

and no more. This is the only GET I have for 10.10.10.150 computer. Instead
other computers are downloading updates. For example:

GET /Content/37/C87E2FE94DD873224AFA65E2AF2473CA3E307A37.CAB - 80 -
10.10.41.222 Microsoft+BITS/6.6 206 0 0

It is curious but it looks like all computers in the network 10.10.10.x are
experiencing the same problem like 10.10.10.150. The WSUS server is located
in the same 10.10.10.x network

What can be wrong?

Any hint is welcomed
Thanks in advance
Sammy

These are my test PC 10.10.10.150 GPO WSUS settings:

Policy Setting Winning GPO
Allow Automatic Updates immediate installation Enabled WSUS Test
Allow non-administrators to receive update notifications Enabled WSUS
Test
Automatic Updates detection frequency Enabled WSUS Test
Check for updates at the following
interval (hours): 1

Policy Setting Winning GPO
Configure Automatic Updates Enabled WSUS Test
Configure automatic updating: 3 - Auto download and notify for
install
The following settings are only required
and applicable if 4 is selected.
Scheduled install day: 0 - Every day
Scheduled install time: 03:00

Policy Setting Winning GPO
Enable client-side targeting Enabled WSUS Test
Target group name for this computer Test

Policy Setting Winning GPO
Specify intranet Microsoft update service location Enabled WSUS Test
Set the intranet update service for detecting updates:
http://netserverback
Set the intranet statistics server: http://netserverback
(example: http://IntranetUpd01)

PA
Wed May 07 17:17:04 PDT 2008

Forwarded to WSUS newsgroup
(microsoft.public.windows.server.update_services) via crosspost as a
convenience to OP.

On the web:
http://www.microsoft.com/communities/newsgroups/list/en-us/default.aspx?dg=microsoft.public.windows.server.update_services

In your newsreader:
news://msnews.microsoft.com/microsoft.public.windows.server.update_services
--
~PAB


SammyBar wrote:
> Hi all,
>
> A week ago I installed WSUS 3.0 SP1 on a Windows Server 2003 (domain
> controller) computer. I had been running WSUS 1.0 for many years without
> problems. Now I configured everything and it looks all is OK but my test
> PC
> does not get the updates.
> Everybody is reporting to the WSUS server. I authorized a bunch of updates
> for this test PC. In my settings there is not timeline for updates to
> avoid
> clogging the slow link to remote sites when time expires. I have also
> configured BITS to restrict bandwidth usage by WSUS to certain computers.
> The BITS remains the same as was configured to work with WSUS 1.0. I
> already
> checked the result policy by using Group Policy Management console to a
> test
> PC and the policies are applied as expected.
> I checked the IIS log on the WSUS server to check if the test PC is
> downloading the updates and I found a log like this to appear several
> times
> a day since new WSUS installation
>
> GET /selfupdate/WSUS3/x86/Other/wsus3setup.cab 0805061117 80 -
> 10.10.10.150
> Windows-Update-Agent 200 0 0
>
> and no more. This is the only GET I have for 10.10.10.150 computer.
> Instead
> other computers are downloading updates. For example:
>
> GET /Content/37/C87E2FE94DD873224AFA65E2AF2473CA3E307A37.CAB - 80 -
> 10.10.41.222 Microsoft+BITS/6.6 206 0 0
>
> It is curious but it looks like all computers in the network 10.10.10.x
> are
> experiencing the same problem like 10.10.10.150. The WSUS server is
> located
> in the same 10.10.10.x network
>
> What can be wrong?
>
> Any hint is welcomed
> Thanks in advance
> Sammy
>
> These are my test PC 10.10.10.150 GPO WSUS settings:
>
> Policy Setting Winning GPO
> Allow Automatic Updates immediate installation Enabled WSUS Test
> Allow non-administrators to receive update notifications Enabled WSUS
> Test
> Automatic Updates detection frequency Enabled WSUS Test
> Check for updates at the following
> interval (hours): 1
>
> Policy Setting Winning GPO
> Configure Automatic Updates Enabled WSUS Test
> Configure automatic updating: 3 - Auto download and notify for
> install
> The following settings are only required
> and applicable if 4 is selected.
> Scheduled install day: 0 - Every day
> Scheduled install time: 03:00
>
> Policy Setting Winning GPO
> Enable client-side targeting Enabled WSUS Test
> Target group name for this computer Test
>
> Policy Setting Winning GPO
> Specify intranet Microsoft update service location Enabled WSUS Test
> Set the intranet update service for detecting updates:
> http://netserverback
> Set the intranet statistics server: http://netserverback
> (example: http://IntranetUpd01)

Harry
Wed May 07 21:31:08 PDT 2008

SammyBar,

Start with the client diagnostics tool and post the results:

<http://technet.microsoft.com/en-us/wsus/bb466192.aspx>

You might need to update the Windows Update Agent manually, or at least this is
worth trying on a test machine. You can get a copy here:

<http://download.windowsupdate.com/v7/windowsupdate/redist/standalone/WindowsUpdateAgent30-x86.exe>

Harry.

Millette
Thu May 08 11:06:43 PDT 2008

I am having this issue accross the entire domain. I ran the tool and here are
the results


WSUS Client Diagnostics Tool

Checking Machine State
Checking for admin rights to run tool . . . . . . . . . PASS
Automatic Updates Service is running. . . . . . . . . . PASS
Background Intelligent Transfer Service is running. . . PASS
Wuaueng.dll version 7.0.6000.381. . . . . . . . . . . . PASS
This version is WSUS 2.0

Checking AU Settings
AU Option is 3 : Notify Prior to Install. . . . . . . . PASS
Option is from Policy settings

Checking Proxy Configuration
Checking for winhttp local machine Proxy settings . . . PASS
Winhttp local machine access type
<Direct Connection>
Winhttp local machine Proxy. . . . . . . . . . NONE
Winhttp local machine ProxyBypass. . . . . . . NONE
Checking User IE Proxy settings . . . . . . . . . . . . PASS
User IE Proxy. . . . . . . . . . . . . . . . . NONE
User IE ProxyByPass. . . . . . . . . . . . . . NONE
User IE AutoConfig URL Proxy . . . . . . . . . NONE
User IE AutoDetect
AutoDetect not in use

Checking Connection to WSUS/SUS Server
WUServer = http://server:8530
WUStatusServer = http://server:8530
UseWuServer is enabled. . . . . . . . . . . . . . . . . PASS
Connection to server. . . . . . . . . . . . . . . . . . PASS
SelfUpdate folder is present. . . . . . . . . . . . . . PASS

Press Enter to Complete

MCP/Network Administrator
Community Bank & Trust


"Harry Johnston [MVP]" wrote:

> SammyBar,
>
> Start with the client diagnostics tool and post the results:
>
> <http://technet.microsoft.com/en-us/wsus/bb466192.aspx>
>
> You might need to update the Windows Update Agent manually, or at least this is
> worth trying on a test machine. You can get a copy here:
>
> <http://download.windowsupdate.com/v7/windowsupdate/redist/standalone/WindowsUpdateAgent30-x86.exe>
>
> Harry.
>

Harry
Thu May 08 13:56:34 PDT 2008

Millette wrote:

> I am having this issue accross the entire domain. I ran the tool and here are
> the results

Post the last hundred lines of windowsupdate.log from one of the affected clients.

Harry.

Millette
Thu May 08 14:05:03 PDT 2008

Here it is, I guess about 100 lines


2008-05-08 13:37:55:485 1236 11e8 Misc =========== Logging initialized
(build: 7.0.6000.381, tz: -0500) ===========
2008-05-08 13:37:55:485 1236 11e8 Misc = Process:
C:\WINDOWS\System32\svchost.exe
2008-05-08 13:37:55:485 1236 11e8 Misc = Module:
C:\WINDOWS\system32\wuaueng.dll
2008-05-08 13:37:55:485 1236 11e8 Service *************
2008-05-08 13:37:55:485 1236 11e8 Service ** START ** Service: Service
startup
2008-05-08 13:37:55:485 1236 11e8 Service *********
2008-05-08 13:37:55:500 1236 11e8 Agent * WU client version 7.0.6000.381
2008-05-08 13:37:55:500 1236 11e8 Agent * Base directory:
C:\WINDOWS\SoftwareDistribution
2008-05-08 13:37:55:500 1236 11e8 Agent * Access type: No proxy
2008-05-08 13:37:55:500 1236 11e8 Agent * Network state: Connected
2008-05-08 13:38:07:626 1236 c90 Agent *********** Agent: Initializing
Windows Update Agent ***********
2008-05-08 13:38:07:641 1236 c90 Agent *********** Agent: Initializing
global settings cache ***********
2008-05-08 13:38:07:641 1236 c90 Agent * WSUS server: http://cbtw:8530
2008-05-08 13:38:07:641 1236 c90 Agent * WSUS status server:
http://cbtw:8530
2008-05-08 13:38:07:641 1236 c90 Agent * Target group: Accounting
2008-05-08 13:38:07:641 1236 c90 Agent * Windows Update access disabled: No
2008-05-08 13:38:08:610 1236 11e8 Report *********** Report: Initializing
static reporting data ***********
2008-05-08 13:38:08:610 1236 11e8 Report * OS Version = 5.1.2600.2.0.65792
2008-05-08 13:38:08:657 1236 11e8 Report * Computer Brand = Hewlett-Packard
2008-05-08 13:38:08:657 1236 11e8 Report * Computer Model = HP Compaq
dc5100 SFF(PZ579UA)
2008-05-08 13:38:08:673 1236 11e8 Report * Bios Revision = 786C2 v01.08
2008-05-08 13:38:08:673 1236 11e8 Report * Bios Name = Default System BIOS
2008-05-08 13:38:08:673 1236 11e8 Report * Bios Release Date =
2006-04-17T00:00:00
2008-05-08 13:38:08:673 1236 11e8 Report * Locale ID = 1033
2008-05-08 13:38:10:532 2528 1024 Misc =========== Logging initialized
(build: 7.0.6000.381, tz: -0500) ===========
2008-05-08 13:38:10:532 2528 1024 Misc = Process:
C:\WINDOWS\system32\wuauclt.exe
2008-05-08 13:38:10:532 2528 1024 Misc = Module:
C:\WINDOWS\system32\wuaueng.dll
2008-05-08 13:38:10:532 2528 1024 DtaStor Default service for AU is
{00000000-0000-0000-0000-000000000000}
2008-05-08 13:38:10:594 2528 1024 DtaStor Default service for AU is
{9482F4B4-E343-43B6-B170-9A65BC822C77}
2008-05-08 13:38:10:594 1236 c90 Agent WARNING: failed to access the auth
cab, fatal error 0x80070003
2008-05-08 13:38:10:594 1236 c90 Agent WARNING: Invalid service in the
backup data store; cleaning up
2008-05-08 13:38:10:610 1236 c90 Agent WARNING: Failed to add and register
service 7971f918-a847-4430-9279-4a52d1efe18d to the data store 0x80240031
2008-05-08 13:38:10:610 1236 c90 DnldMgr Download manager restoring 0
downloads
2008-05-08 13:38:10:610 1236 c90 AU ########### AU: Initializing Automatic
Updates ###########
2008-05-08 13:38:10:610 1236 c90 AU # WSUS server: http://cbtw:8530
2008-05-08 13:38:10:610 1236 c90 AU # Detection frequency: 22
2008-05-08 13:38:10:610 1236 c90 AU # Target group: Accounting
2008-05-08 13:38:10:610 1236 c90 AU # Approval type: Pre-install notify
(Policy)
2008-05-08 13:38:10:610 1236 c90 AU # Auto-install minor updates: Yes
(Policy)
2008-05-08 13:38:10:610 1236 c90 AU # Will interact with non-admins
(Non-admins are elevated)
2008-05-08 13:38:10:641 1236 c90 AU AU finished delayed initialization
2008-05-08 13:38:10:641 1236 c90 AU Triggering AU detection through
DetectNow API
2008-05-08 13:38:10:641 1236 c90 AU Triggering Online detection
(non-interactive)
2008-05-08 13:38:10:641 1236 11e8 AU #############
2008-05-08 13:38:10:641 1236 11e8 AU ## START ## AU: Search for updates
2008-05-08 13:38:10:641 1236 11e8 AU #########
2008-05-08 13:38:10:641 1236 11e8 AU <<## SUBMITTED ## AU: Search for
updates [CallId = {46CB80E5-0D7E-4B69-85E4-E53B2C17482A}]
2008-05-08 13:38:10:641 1236 1578 Agent *************
2008-05-08 13:38:10:641 1236 1578 Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2008-05-08 13:38:10:641 1236 1578 Agent *********
2008-05-08 13:38:10:641 1236 1578 Agent * Online = Yes; Ignore download
priority = No
2008-05-08 13:38:10:641 1236 1578 Agent * Criteria = "IsHidden=0 and
IsInstalled=0 and DeploymentAction='Installation' and IsAssigned=1 or
IsHidden=0 and IsPresent=1 and DeploymentAction='Uninstallation' and
IsAssigned=1 or IsHidden=0 and IsInstalled=1 and
DeploymentAction='Installation' and IsAssigned=1 and RebootRequired=1 or
IsHidden=0 and IsInstalled=0 and DeploymentAction='Uninstallation' and
IsAssigned=1 and RebootRequired=1"
2008-05-08 13:38:10:641 1236 1578 Agent * ServiceID =
{3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
2008-05-08 13:38:10:688 1236 1578 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wuident.cab:
2008-05-08 13:38:10:704 1236 1578 Misc Microsoft signed: Yes
2008-05-08 13:38:10:829 1236 1578 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wsus3setup.cab:
2008-05-08 13:38:10:844 1236 1578 Misc Microsoft signed: Yes
2008-05-08 13:38:10:876 1236 1578 Setup *********** Setup: Checking whether
self-update is required ***********
2008-05-08 13:38:10:876 1236 1578 Setup * Inf file:
C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wsus3setup.inf
2008-05-08 13:38:10:891 1236 1578 Setup Update NOT required for
C:\WINDOWS\system32\cdm.dll: target version = 7.0.6000.381, required version
= 7.0.6000.374
2008-05-08 13:38:10:891 1236 1578 Setup Update NOT required for
C:\WINDOWS\system32\wuapi.dll: target version = 7.0.6000.381, required
version = 7.0.6000.374
2008-05-08 13:38:10:907 1236 1578 Setup Update NOT required for
C:\WINDOWS\system32\wuapi.dll.mui: target version = 7.0.6000.381, required
version = 7.0.6000.374
2008-05-08 13:38:10:907 1236 1578 Setup Update NOT required for
C:\WINDOWS\system32\wuauclt.exe: target version = 7.0.6000.381, required
version = 7.0.6000.374
2008-05-08 13:38:10:907 1236 1578 Setup Update NOT required for
C:\WINDOWS\system32\wuaucpl.cpl: target version = 7.0.6000.381, required
version = 7.0.6000.374
2008-05-08 13:38:10:938 1236 1578 Setup Update NOT required for
C:\WINDOWS\system32\wuaucpl.cpl.mui: target version = 7.0.6000.381, required
version = 7.0.6000.374
2008-05-08 13:38:10:938 1236 1578 Setup Update NOT required for
C:\WINDOWS\system32\wuaueng.dll: target version = 7.0.6000.381, required
version = 7.0.6000.374
2008-05-08 13:38:10:954 1236 1578 Setup Update NOT required for
C:\WINDOWS\system32\wuaueng.dll.mui: target version = 7.0.6000.381, required
version = 7.0.6000.374
2008-05-08 13:38:10:954 1236 1578 Setup Update NOT required for
C:\WINDOWS\system32\wucltui.dll: target version = 7.0.6000.381, required
version = 7.0.6000.374
2008-05-08 13:38:10:970 1236 1578 Setup Update NOT required for
C:\WINDOWS\system32\wucltui.dll.mui: target version = 7.0.6000.381, required
version = 7.0.6000.374
2008-05-08 13:38:10:985 1236 1578 Setup Update NOT required for
C:\WINDOWS\system32\wups.dll: target version = 7.0.6000.381, required version
= 7.0.6000.374
2008-05-08 13:38:10:985 1236 1578 Setup Update NOT required for
C:\WINDOWS\system32\wups2.dll: target version = 7.0.6000.381, required
version = 7.0.6000.374
2008-05-08 13:38:11:032 1236 1578 Setup Update NOT required for
C:\WINDOWS\system32\wuweb.dll: target version = 7.0.6000.381, required
version = 7.0.6000.374
2008-05-08 13:38:11:032 1236 1578 Setup * IsUpdateRequired = No
2008-05-08 13:38:11:266 1236 1578 PT +++++++++++ PT: Synchronizing server
updates +++++++++++
2008-05-08 13:38:11:266 1236 1578 PT + ServiceId =
{3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL =
http://cbtw:8530/ClientWebService/client.asmx
2008-05-08 13:38:11:313 1236 1578 PT WARNING: Cached cookie has expired or
new PID is available
2008-05-08 13:38:11:313 1236 1578 PT Initializing simple targeting cookie,
clientId = a3dc8d60-589d-4ab8-b4b3-39794019780a, target group = Accounting,
DNS name = networkadmin.community.com
2008-05-08 13:38:11:313 1236 1578 PT Server URL =
http://cbtw:8530/SimpleAuthWebService/SimpleAuth.asmx
2008-05-08 13:39:26:471 1236 1578 PT WARNING: Exceeded max server round
trips: 0x80244010
2008-05-08 13:39:26:471 1236 1578 PT WARNING: Sync of Updates: 0x80244010
2008-05-08 13:39:26:471 1236 1578 PT WARNING: SyncServerUpdatesInternal
failed: 0x80244010
2008-05-08 13:39:26:471 1236 1578 Agent * WARNING: Failed to synchronize,
error = 0x80244010
2008-05-08 13:39:26:487 1236 1578 Agent * WARNING: Exit code = 0x80244010
2008-05-08 13:39:26:487 1236 1578 Agent *********
2008-05-08 13:39:26:487 1236 1578 Agent ** END ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2008-05-08 13:39:26:487 1236 1578 Agent *************
2008-05-08 13:39:26:487 1236 1578 Agent WARNING: WU client failed Searching
for update with error 0x80244010
2008-05-08 13:39:26:503 1236 920 AU >>## RESUMED ## AU: Search for updates
[CallId = {46CB80E5-0D7E-4B69-85E4-E53B2C17482A}]
2008-05-08 13:39:26:503 1236 920 AU # WARNING: Search callback failed,
result = 0x80244010
2008-05-08 13:39:26:503 1236 920 AU # WARNING: Failed to find updates with
error code 80244010
2008-05-08 13:39:26:503 1236 920 AU #########
2008-05-08 13:39:26:503 1236 920 AU ## END ## AU: Search for updates
[CallId = {46CB80E5-0D7E-4B69-85E4-E53B2C17482A}]
2008-05-08 13:39:26:503 1236 920 AU #############
2008-05-08 13:39:26:503 1236 920 AU AU setting next detection timeout to
2008-05-08 23:39:26
2008-05-08 13:39:31:487 1236 1578 Report REPORT EVENT:
{5A80D83C-0ED9-4B29-B771-31D08C99D5FD} 2008-05-08
13:39:26:487-0500 1 148 101 {00000000-0000-0000-0000-000000000000} 0 80244010 AutomaticUpdates Failure Software
Synchronization Windows Update Client failed to detect with error 0x80244010.
2008-05-08 13:49:48:565 1236 1578 PT WARNING: Cached cookie has expired or
new PID is available
2008-05-08 13:49:48:565 1236 1578 PT Initializing simple targeting cookie,
clientId = a3dc8d60-589d-4ab8-b4b3-39794019780a, target group = Accounting,
DNS name = networkadmin.community.com
2008-05-08 13:49:48:565 1236 1578 PT Server URL =
http://cbtw:8530/SimpleAuthWebService/SimpleAuth.asmx
2008-05-08 13:49:48:612 1236 1578 Report Uploading 1 events using cached
cookie, reporting URL =
http://cbtw:8530/ReportingWebService/ReportingWebService.asmx
2008-05-08 13:49:48:612 1236 1578 Report Reporter successfully uploaded 1
events.
2008-05-08 13:56:33:154 1236 11e8 AU ########### AU: Uninitializing
Automatic Updates ###########
2008-05-08 13:56:33:982 1236 11e8 Service *********
2008-05-08 13:56:33:982 1236 11e8 Service ** END ** Service: Service exit
[Exit code = 0x240001]
2008-05-08 13:56:33:982 1236 11e8 Service *************
2008-05-08 13:57:28:343 1236 157c Misc =========== Logging initialized
(build: 7.0.6000.381, tz: -0500) ===========
2008-05-08 13:57:28:343 1236 157c Misc = Process:
C:\WINDOWS\System32\svchost.exe
2008-05-08 13:57:28:343 1236 157c Misc = Module:
C:\WINDOWS\system32\wuaueng.dll
2008-05-08 13:57:28:343 1236 157c Service *************
2008-05-08 13:57:28:343 1236 157c Service ** START ** Service: Service
startup
2008-05-08 13:57:28:343 1236 157c Service *********
2008-05-08 13:57:28:359 1236 157c Agent * WU client version 7.0.6000.381
2008-05-08 13:57:28:359 1236 157c Agent * Base directory:
C:\WINDOWS\SoftwareDistribution
2008-05-08 13:57:28:359 1236 157c Agent * Access type: No proxy
2008-05-08 13:57:28:359 1236 157c Agent * Network state: Connected
2008-05-08 13:57:51:406 1236 c8c Agent *********** Agent: Initializing
Windows Update Agent ***********
2008-05-08 13:57:51:406 1236 c8c Agent *********** Agent: Initializing
global settings cache ***********
2008-05-08 13:57:51:406 1236 c8c Agent * WSUS server: http://cbtw:8530
2008-05-08 13:57:51:406 1236 c8c Agent * WSUS status server:
http://cbtw:8530
2008-05-08 13:57:51:406 1236 c8c Agent * Target group: Accounting
2008-05-08 13:57:51:406 1236 c8c Agent * Windows Update access disabled: No
2008-05-08 13:57:52:062 1236 157c Report *********** Report: Initializing
static reporting data ***********
2008-05-08 13:57:52:062 1236 157c Report * OS Version = 5.1.2600.2.0.65792
2008-05-08 13:57:52:172 1236 157c Report * Computer Brand = Hewlett-Packard
2008-05-08 13:57:52:172 1236 157c Report * Computer Model = HP Compaq
dc5100 SFF(PZ579UA)
2008-05-08 13:57:52:172 1236 157c Report * Bios Revision = 786C2 v01.08
2008-05-08 13:57:52:172 1236 157c Report * Bios Name = Default System BIOS
2008-05-08 13:57:52:172 1236 157c Report * Bios Release Date =
2006-04-17T00:00:00
2008-05-08 13:57:52:172 1236 157c Report * Locale ID = 1033
2008-05-08 13:57:54:187 5644 bd4 Misc =========== Logging initialized
(build: 7.0.6000.381, tz: -0500) ===========
2008-05-08 13:57:54:187 5644 bd4 Misc = Process:
C:\WINDOWS\system32\wuauclt.exe
2008-05-08 13:57:54:187 5644 bd4 Misc = Module:
C:\WINDOWS\system32\wuaueng.dll
2008-05-08 13:57:54:187 5644 bd4 DtaStor Default service for AU is
{00000000-0000-0000-0000-000000000000}
2008-05-08 13:57:54:187 5644 bd4 DtaStor Default service for AU is
{9482F4B4-E343-43B6-B170-9A65BC822C77}
2008-05-08 13:57:54:203 1236 c8c Agent WARNING: Failed to read the service
id for re-registration 0x80070002
2008-05-08 13:57:54:203 1236 c8c Agent WARNING: Missing service entry in the
backup data store; cleaning up
2008-05-08 13:57:54:219 1236 c8c DnldMgr Download manager restoring 0
downloads
2008-05-08 13:57:54:219 1236 c8c AU ########### AU: Initializing Automatic
Updates ###########
2008-05-08 13:57:54:219 1236 c8c AU # WSUS server: http://cbtw:8530
2008-05-08 13:57:54:219 1236 c8c AU # Detection frequency: 22
2008-05-08 13:57:54:219 1236 c8c AU # Target group: Accounting
2008-05-08 13:57:54:219 1236 c8c AU # Approval type: Pre-install notify
(Policy)
2008-05-08 13:57:54:219 1236 c8c AU # Auto-install minor updates: Yes
(Policy)
2008-05-08 13:57:54:219 1236 c8c AU # Will interact with non-admins
(Non-admins are elevated)
2008-05-08 13:57:54:219 1236 c8c AU AU finished delayed initialization
2008-05-08 13:57:54:219 1236 c8c AU Triggering AU detection through
DetectNow API
2008-05-08 13:57:54:219 1236 c8c AU Triggering Online detection
(non-interactive)
2008-05-08 13:57:54:219 1236 157c AU #############
2008-05-08 13:57:54:219 1236 157c AU ## START ## AU: Search for updates
2008-05-08 13:57:54:219 1236 157c AU #########
2008-05-08 13:57:54:234 1236 157c AU <<## SUBMITTED ## AU: Search for
updates [CallId = {DC25276B-7118-4E13-BF72-A25689A081D9}]
2008-05-08 13:57:54:234 1236 43c Agent *************
2008-05-08 13:57:54:234 1236 43c Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2008-05-08 13:57:54:234 1236 43c Agent *********
2008-05-08 13:57:54:234 1236 43c Agent * Online = Yes; Ignore download
priority = No
2008-05-08 13:57:54:234 1236 43c Agent * Criteria = "IsHidden=0 and
IsInstalled=0 and DeploymentAction='Installation' and IsAssigned=1 or
IsHidden=0 and IsPresent=1 and DeploymentAction='Uninstallation' and
IsAssigned=1 or IsHidden=0 and IsInstalled=1 and
DeploymentAction='Installation' and IsAssigned=1 and RebootRequired=1 or
IsHidden=0 and IsInstalled=0 and DeploymentAction='Uninstallation' and
IsAssigned=1 and RebootRequired=1"
2008-05-08 13:57:54:234 1236 43c Agent * ServiceID =
{3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
2008-05-08 13:57:54:281 1236 43c Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wuident.cab:
2008-05-08 13:57:54:297 1236 43c Misc Microsoft signed: Yes
2008-05-08 13:57:54:344 1236 43c Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wsus3setup.cab:
2008-05-08 13:57:54:359 1236 43c Misc Microsoft signed: Yes
2008-05-08 13:57:54:375 1236 43c Setup *********** Setup: Checking whether
self-update is required ***********
2008-05-08 13:57:54:375 1236 43c Setup * Inf file:
C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wsus3setup.inf
2008-05-08 13:57:54:390 1236 43c Setup Update NOT required for
C:\WINDOWS\system32\cdm.dll: target version = 7.0.6000.381, required version
= 7.0.6000.374
2008-05-08 13:57:54:390 1236 43c Setup Update NOT required for
C:\WINDOWS\system32\wuapi.dll: target version = 7.0.6000.381, required
version = 7.0.6000.374
2008-05-08 13:57:54:390 1236 43c Setup Update NOT required for
C:\WINDOWS\system32\wuapi.dll.mui: target version = 7.0.6000.381, required
version = 7.0.6000.374
2008-05-08 13:57:54:390 1236 43c Setup Update NOT required for
C:\WINDOWS\system32\wuauclt.exe: target version = 7.0.6000.381, required
version = 7.0.6000.374
2008-05-08 13:57:54:390 1236 43c Setup Update NOT required for
C:\WINDOWS\system32\wuaucpl.cpl: target version = 7.0.6000.381, required
version = 7.0.6000.374
2008-05-08 13:57:54:390 1236 43c Setup Update NOT required for
C:\WINDOWS\system32\wuaucpl.cpl.mui: target version = 7.0.6000.381, required
version = 7.0.6000.374
2008-05-08 13:57:54:390 1236 43c Setup Update NOT required for
C:\WINDOWS\system32\wuaueng.dll: target version = 7.0.6000.381, required
version = 7.0.6000.374
2008-05-08 13:57:54:390 1236 43c Setup Update NOT required for
C:\WINDOWS\system32\wuaueng.dll.mui: target version = 7.0.6000.381, required
version = 7.0.6000.374
2008-05-08 13:57:54:390 1236 43c Setup Update NOT required for
C:\WINDOWS\system32\wucltui.dll: target version = 7.0.6000.381, required
version = 7.0.6000.374
2008-05-08 13:57:54:390 1236 43c Setup Update NOT required for
C:\WINDOWS\system32\wucltui.dll.mui: target version = 7.0.6000.381, required
version = 7.0.6000.374
2008-05-08 13:57:54:390 1236 43c Setup Update NOT required for
C:\WINDOWS\system32\wups.dll: target version = 7.0.6000.381, required version
= 7.0.6000.374
2008-05-08 13:57:54:390 1236 43c Setup Update NOT required for
C:\WINDOWS\system32\wups2.dll: target version = 7.0.6000.381, required
version = 7.0.6000.374
2008-05-08 13:57:54:390 1236 43c Setup Update NOT required for
C:\WINDOWS\system32\wuweb.dll: target version = 7.0.6000.381, required
version = 7.0.6000.374
2008-05-08 13:57:54:390 1236 43c Setup * IsUpdateRequired = No
2008-05-08 13:57:54:625 1236 43c PT +++++++++++ PT: Synchronizing server
updates +++++++++++
2008-05-08 13:57:54:625 1236 43c PT + ServiceId =
{3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL =
http://cbtw:8530/ClientWebService/client.asmx
2008-05-08 13:57:54:672 1236 43c PT WARNING: Cached cookie has expired or
new PID is available
2008-05-08 13:57:54:672 1236 43c PT Initializing simple targeting cookie,
clientId = a3dc8d60-589d-4ab8-b4b3-39794019780a, target group = Accounting,
DNS name = networkadmin.community.com
2008-05-08 13:57:54:672 1236 43c PT Server URL =
http://cbtw:8530/SimpleAuthWebService/SimpleAuth.asmx
2008-05-08 13:59:10:674 1236 43c PT WARNING: Exceeded max server round
trips: 0x80244010
2008-05-08 13:59:10:674 1236 43c PT WARNING: Sync of Updates: 0x80244010
2008-05-08 13:59:10:674 1236 43c PT WARNING: SyncServerUpdatesInternal
failed: 0x80244010
2008-05-08 13:59:10:674 1236 43c Agent * WARNING: Failed to synchronize,
error = 0x80244010
2008-05-08 13:59:10:689 1236 43c Agent * WARNING: Exit code = 0x80244010
2008-05-08 13:59:10:689 1236 43c Agent *********
2008-05-08 13:59:10:689 1236 43c Agent ** END ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2008-05-08 13:59:10:689 1236 43c Agent *************
2008-05-08 13:59:10:689 1236 43c Agent WARNING: WU client failed Searching
for update with error 0x80244010
2008-05-08 13:59:10:705 1236 110 AU >>## RESUMED ## AU: Search for updates
[CallId = {DC25276B-7118-4E13-BF72-A25689A081D9}]
2008-05-08 13:59:10:705 1236 110 AU # WARNING: Search callback failed,
result = 0x80244010
2008-05-08 13:59:10:705 1236 110 AU # WARNING: Failed to find updates with
error code 80244010
2008-05-08 13:59:10:705 1236 110 AU #########
2008-05-08 13:59:10:705 1236 110 AU ## END ## AU: Search for updates
[CallId = {DC25276B-7118-4E13-BF72-A25689A081D9}]
2008-05-08 13:59:10:705 1236 110 AU #############
2008-05-08 13:59:10:705 1236 110 AU AU setting next detection timeout to
2008-05-08 23:59:10
2008-05-08 13:59:15:689 1236 43c Report REPORT EVENT:
{174B139C-FE1B-4675-9BEC-3B4FE72C813B} 2008-05-08
13:59:10:689-0500 1 148 101 {00000000-0000-0000-0000-000000000000} 0 80244010 AutomaticUpdates Failure Software
Synchronization Windows Update Client failed to detect with error 0x80244010.
2008-05-08 14:08:08:781 1236 43c PT WARNING: Cached cookie has expired or
new PID is available
2008-05-08 14:08:08:781 1236 43c PT Initializing simple targeting cookie,
clientId = a3dc8d60-589d-4ab8-b4b3-39794019780a, target group = Accounting,
DNS name = networkadmin.community.com
2008-05-08 14:08:08:781 1236 43c PT Server URL =
http://cbtw:8530/SimpleAuthWebService/SimpleAuth.asmx
2008-05-08 14:08:08:875 1236 43c Report Uploading 1 events using cached
cookie, reporting URL =
http://cbtw:8530/ReportingWebService/ReportingWebService.asmx
2008-05-08 14:08:08:875 1236 43c Report Reporter successfully uploaded 1
events.
2008-05-08 14:44:05:961 1236 157c AU AU received policy change subscription
event

--
Chris Millette
MCP/Network Administrator
Community Bank & Trust


"Harry Johnston [MVP]" wrote:

> Millette wrote:
>
> > I am having this issue accross the entire domain. I ran the tool and here are
> > the results
>
> Post the last hundred lines of windowsupdate.log from one of the affected clients.
>
> Harry.
>

Harry
Thu May 08 14:45:37 PDT 2008

Millette wrote:

> 2008-05-08 13:38:10:594 1236 c90 Agent WARNING: failed to access the auth
> cab, fatal error 0x80070003
> 2008-05-08 13:38:10:594 1236 c90 Agent WARNING: Invalid service in the
> backup data store; cleaning up

That's new to me.

> 2008-05-08 13:39:26:471 1236 1578 PT WARNING: Exceeded max server round
> trips: 0x80244010

That too.

Might be worth trying this procedure (ignore the title):

http://support.microsoft.com/kb/943144
<http://support.microsoft.com/kb/943144>

Harry.

Millette
Fri May 09 06:59:01 PDT 2008

That worked! I don't know how to thank you enough for that.

Now my only challenge is to do this across all 125 machines on the netowrk.
If I were a betting man, I would guess that one of the updates approved did
not register something properly causing this error. I have seen many other
posts with the same issue.
--
Chris Millette
MCP/Network Administrator
Community Bank & Trust


"Harry Johnston [MVP]" wrote:

> Millette wrote:
>
> > 2008-05-08 13:38:10:594 1236 c90 Agent WARNING: failed to access the auth
> > cab, fatal error 0x80070003
> > 2008-05-08 13:38:10:594 1236 c90 Agent WARNING: Invalid service in the
> > backup data store; cleaning up
>
> That's new to me.
>
> > 2008-05-08 13:39:26:471 1236 1578 PT WARNING: Exceeded max server round
> > trips: 0x80244010
>
> That too.
>
> Might be worth trying this procedure (ignore the title):
>
> http://support.microsoft.com/kb/943144
> <http://support.microsoft.com/kb/943144>
>
> Harry.
>

PA
Fri May 09 10:16:27 PDT 2008

[Interesting]

Millette wrote:
> That worked! I don't know how to thank you enough for that.
>
> Now my only challenge is to do this across all 125 machines on the
> netowrk.
> If I were a betting man, I would guess that one of the updates approved
> did
> not register something properly causing this error. I have seen many other
> posts with the same issue.
>
>> Millette wrote:
>>
>>> 2008-05-08 13:38:10:594 1236 c90 Agent WARNING: failed to access the
>>> auth
>>> cab, fatal error 0x80070003
>>> 2008-05-08 13:38:10:594 1236 c90 Agent WARNING: Invalid service in the
>>> backup data store; cleaning up
>>
>> That's new to me.
>>
>>> 2008-05-08 13:39:26:471 1236 1578 PT WARNING: Exceeded max server round
>>> trips: 0x80244010
>>
>> That too.
>>
>> Might be worth trying this procedure (ignore the title):
>>
>> http://support.microsoft.com/kb/943144
>> <http://support.microsoft.com/kb/943144>
>>
>> Harry.