Shenan
Fri May 09 13:29:35 PDT 2008
lshepherd5 wrote:
> When trying to install the update I get 0x80070005. I looked up
> the error and if I want to fix it I run great risk of losing
> everything. Does anybody know how and why I got this error and the
> risk of fixing it?
What operating system?
What Service Pack?
How are you trying to install this update (Windows Update, CD/DVD, Network
installation, etc?)
Assuming (and it really is an assumption on my part) you mean Windows XP
Service Pack 3 installation...
Install SP3 wisely.
Clean up your machine, update drivers, update software, back it up and go.
Steps to take before you install Windows XP Service Pack 3
http://support.microsoft.com/kb/950717
Release Notes for Windows XP Service Pack 3
http://download.microsoft.com/download/c/d/8/cd8cc719-7d5a-40d3-a802-e4057aa8c631/relnotes.htm
Key things to note:
Internet Explorer:
"If you have installed Windows Internet Explorer® 7 or a beta version of
Internet Explorer 8, and then install Windows XP SP3, you cannot uninstall
Internet Explorer. To avoid this, ensure Internet Explorer 7 or a beta
version of Internet Explorer 8 is not installed before installing Windows XP
SP3. If you have already encountered this issue, uninstall Windows XP SP3,
uninstall Internet Explorer, and then reinstall Windows XP SP3."
Windows XP Media Center Edition 2002:
"If you install Windows XP SP3 on a computer running Windows XP Media Center
Edition 2002 with SP1, Windows XP Media Center Edition may malfunction. To
avoid this, install Windows XP SP2 before you install Windows XP SP3. If
this issue has already occurred, uninstall Windows XP SP3, install Windows
XP SP2, and then reinstall Windows XP SP3."
It seems some people are unable to get further updates after installing
SP3... Seems some have experienced a symptom similar to doing a repair
installation on Windows XP - and the same fix seems to work for them for
that...
Updates are not installed successfully from Windows Update, from Microsoft
Update, or by using Automatic Updates after you repair a Windows XP
installation
http://support.microsoft.com/kb/943144
For issues with SP3, MS is offering free support for installation and
compatibility issues:
http://support.microsoft.com/oas/default.aspx?ln=en-us&x=16&y=16&prid=11273&gprid=522131
With all that - you should be fine.
--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html