PA
Thu May 08 15:10:17 PDT 2008
> these were fresh installs, no repairs.
One mo' time: Was WinXP, WinXP SP1, or WinXP SP2 freshly installed?
--
~PA Bear
gimpguy2000 wrote:
> Thanks. Unfortunately, the update agent was already installed for the new
> updates, right after install active x , etc... so that's not the issue. As
> well, I didn't have Auto update on when I do this manually. And lastly,
> these were fresh installs, no repairs. I have been half tempted to
> reinstall my OS and re-create the situation, but really don't want to go
> through the trouble. I first thought it was just the HP pavilion, but then
> when it happened on my son's pc, home-built, I knew it was the SP3 update.
> I haven't had issues with updates in the last 11 years, with the exception
> of auto update looping quite a while back and simply updating manually.
> But
> that was some time ago. Other than that, all updates have worked rather
> smoothly, except for this one. I am going to uninstall live mail on my
> machine and see if it can in fact be re-installed.
>
> Paul
>
>> Repost:
>>
>>>> What version of WinXP (e.g., WinXP Gold; WinXP SP1; WinXP SP2) were
>>>> each
>>>> of
>>>> these machines running when you took them to Windows Update? Was this
>>>> the
>>>> first time these machines had been updated since doing to "new
>>>> installs"?
>>
>> One possibility:
>>
>> Updates are not installed successfully from Windows Update, from
>> Microsoft
>> Update, or by using Automatic Updates after you repair a Windows XP
>> installation:
>>
http://support.microsoft.com/kb/943144
>>
>> NB: Also applies to clean installs, upgrade installs, and Recovery
>> installs. --
>> ~PA Bear
>>
>>
>> gimpguy2000 wrote:
>>>> What does "Windows live services" have to do with it?
>>>
>>> It has to do with the fact that WLS could not install after SP3 was
>>> installed, I thought that was fairly clear, no offense.
>>>
>>>> Is Windows Live OneCare installed on one or both of the machines?
>>>
>>> There was no OneCare installed on either machine, I tried only after all
>>> updates or supposed updates, to install messenger, mail, those live
>>> services.
>>>
>>>> What do you mean by "did new installs"? Did you do "new installs" on
>>>> both
>>>> machines?
>>>
>>> Yes, they were both fresh installs of XPpro. I did the EXPRESS update
>>> which
>>> installed SP3 and left no option for other updates after inspection.
>>> There
>>> were no other updates installed, I checked, plus no IE7 "which usually
>>> asks
>>> to install". This left it useless to get manual or auto updates. There
>>> are
>>> typically 99 updates to install and not a one save for WGA and SP3 got
>>> installed.
>>>
>>> So once again, after thinking "the first time" that updates were all
>>> installed since it SAID NO CRITICAL UPDATES available except for one
>>> software and one hardware for the nic card. So then I try windows live
>>> mail
>>> and messenger, would not install the services after numerous tries.
>>>
>>> I first put in a help email to notify the live team it wasn't working
>>> but
>>> once I found it happening on both machines, knew exactly what it was so
>>> set
>>> both computers back before SP3 and everything, including CUSTOM updating
>>> from DESKTOP worked.
>>>
>>> PA Bear wrote:
>>>> What does "Windows live services" have to do with it? Is Windows Live
>>>> OneCare installed on one or both of the machines?
>>>>
>>>> Re-reading your posts, I noticed:
>>>>
>>>>>>> On my wife's HP and my son's
>>>>>>> PC, did new installs, however express update chooses to install
>>>>>>> SP3...
>>>>
>>>>> The only computer not affected was mine, but I already had all prior
>>>>> updates, etc... else I wonder if the same would happen...
>>>>
>>>> What do you mean by "did new installs"? Did you do "new installs" on
>>>> both
>>>> machines?
>>>>
>>>> What version of WinXP (e.g., WinXP Gold; WinXP SP1; WinXP SP2) were
>>>> each
>>>> of
>>>> these machines running when you took them to Windows Update? Was this
>>>> the
>>>> first time these machines had been updated since doing to "new
>>>> installs"?
>>>> --
>>>> ~PA Bear
>>>>
>>>>
>>>> gimpguy2000 wrote:
>>>>> Thanks for the reply. Very good suggestions but unfortunately....
>>>>>
>>>>> I had no other protection other than XP firewall. They were both clean
>>>>> installs, no other software except for XP pro itself. After installing
>>>>> SP3
>>>>> ,
>>>>> there were NO updates offered except for one software and one hardware
>>>>> update. No other updates were installed , NOR did they show no matter
>>>>> how
>>>>> many times I went back into it. Plus going from the update icon on the
>>>>> PC
>>>>> was useless, had to go directly through browser which is no big deal,
>>>>> but
>>>>> I
>>>>> am into computer repair so maybe for other users, they may get
>>>>> confused
>>>>> or
>>>>> think updates WERE installed when they weren't. That is a problem when
>>>>> much
>>>>> needed patching is left behind.
>>>>>
>>>>> I did reboot numerous times, no avail. Disabled XP firewall for a bit,
>>>>> same
>>>>> thing. Then on the Windows live services end, it was blocking the
>>>>> installation completely, AAMOF, the live support have even marked this
>>>>> as
>>>>> an
>>>>> issue with SP3 and was obvious it was the cause.
>>>>>
>>>>> The only computer not affected was mine, but I already had all prior
>>>>> updates, etc... else I wonder if the same would happen. Likely but not
>>>>> 100%.
>>>>> So the only resolve was to go back as stated, to before the SP3
>>>>> install,
>>>>> and
>>>>> now everything is back to normal. I think MS needs to make SP3 last or
>>>>> NON
>>>>> installable until ALL other updates are in fact in place. This is how
>>>>> they
>>>>> worked many prior and should definitely do so now.
>>>>>
>>>>> Thanks for the help, much appreciated.
>>>>>
>>>>> Paul
>>>>>
>>>>>> If Windows Update/Automatic Updates offers WinXP SP3, it must be
>>>>>> installed
>>>>>> before any other updates will be offered. After installing SP3,
>>>>>> other
>>>>>> updates may be offered.
>>>>>>
>>>>>> <IMHO>
>>>>>> Temporarily disable all real-time protections afforded by your
>>>>>> anti-virus
>>>>>> application, any anti-spyware applications, and any third-party
>>>>>> firewall
>>>>>> prior to installing SP3. If you disable a third-party firewall, make
>>>>>> sure
>>>>>> you then enable the Windows Firewall: The machine should not be
>>>>>> connected
>>>>>> to the internet without an active firewall.
>>>>>>
>>>>>> After installing SP3 /and rebooting twice/, check to make sure your
>>>>>> real-time protections have been re-enabled; If you disabled a
>>>>>> third-party
>>>>>> firewall, remember to re-enable it and disable the Windows Firewall.
>>>>>> </IMHO>
>>>>>> --
>>>>>> ~Robear Dyer (PA Bear)
>>>>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>>>>>> AumHa VSOP & Admin
http://aumha.net
>>>>>> DTS-L
http://dts-l.net/
>>>>>>
>>>>>>
>>>>>> gimpguy2000 wrote:
>>>>>>> I was wondering if anyone else had this issue. On my wife's HP and
>>>>>>> my
>>>>>>> son's
>>>>>>> PC, did new installs, however express update chooses to install SP3
>>>>>>> which
>>>>>>> then prevented any other updates from being downloaded or shown
>>>>>>> after.
>>>>>>> Thinking it installed all updates, Windows live mail, etc... would
>>>>>>> not
>>>>>>> install. After contacting the support, the only thing that worked
>>>>>>> was
>>>>>>> to
>>>>>>> restore to the fresh install prior to SP3 and then live apps worked
>>>>>>> and
>>>>>>> installed flawlessly.
>>>>>>>
>>>>>>> Another thing, I updated manually and even then had a hard time and
>>>>>>> had
>>>>>>> to
>>>>>>> go back to the update site manually, "not from PC" else couldn't
>>>>>>> get
>>>>>>> any
>>>>>>> updates besides the SP3 update. What a mess. A note:even when
>>>>>>> trying
>>>>>>> to
>>>>>>> go
>>>>>>> to update site using browser, if SP3 installed first, couldn't get
>>>>>>> any
>>>>>>> other
>>>>>>> updates.
>>>>>>>
>>>>>>> My PC handled it fine but I already had all my updates and wasn't a
>>>>>>> fresh
>>>>>>> install as the other two. My suggestion, manually install ALL
>>>>>>> updates
>>>>>>> except
>>>>>>> for SP3 , then SP3 although, I am not chancing installing SP3 on
>>>>>>> those
>>>>>>> systems quite yet.
>>>>>>>
>>>>>>> Paul