TaurArian
Wed May 14 20:20:00 PDT 2008
Adding:
Virus scanning recommendations for computers that are running Windows Server
2003, Windows 2000, or Windows XP
http://support.microsoft.com/kb/822158
"TaurArian" wrote:
> This problem may occur if an antivirus program is running when you try to
> install the Service Pack. When the Setup program tries to open a .cab file
> the antivirus program puts a file/s lock on so that it can scan the file/s
> for viruses.
> Have you tried doing the update without the antivirus program running?
>
> "Mrs. H" wrote:
>
> > when trying to update to the sp3, it stops and says - control i.d. not found.
> > installation did not complete.