I have experiencied both a failed XP Professional Service Pack 3 installation
on my desktop system and a failed Vista Ultimate Service Pack 1 installation
on my laptop. (And both failed because of Registry errors.) HMMMMMM! This
begs the question: What is the same between these two machines? What program
corrupted my registry on both systems??????
My common programs for both machines include:
Adobe Creative Suite 3 Production Premium
Microsoft Office Professional 2007
Logitech wireless mouse (and associated software)
Canon Digital Camera and associated software
I have since successfully installed the service pack updates on both
systems...but the methods to do so were very different. And both required A
LOT OF TIME. (Total...this has taken nearly FIVE FULL DAYS TO CORRECT.) Can
you imagine a busines trying to do this????
When I tried to install Service Pack 3 on my XP system I kept getting an
"Access Denied" error towards the end of the installation processes.
Fortunately, I own Dell computers and the User Groups came to my rescure! A
discussion group forum poster suggested that for my XP system, I use
â??Dial-A-Fixâ??â??
wiki.lunarsoft.net/wiki/Dial-a-fix#Mirrors.2Fdownload_locations.2C_and_articles (copy and paste this into your browser)
scroll down until you see Dial-a-fix v0.60.0.24 (2006-10-27)
and click to download the fileâ?¦then run thingsâ?¦click on the tool icon and
repair permissions, etc. (See:
http://www.dellcommunity.com/supportforums/board/message?board.id=sw_winxp&thread.id=253012&view=by_date_ascending&page=4 )
I downloaded and ran this program and then tried the XP Service Pack 3
again. This time instead of â??access deniedâ??â?¦, IT INSTALLED LIKE A CHARM
Unfortunately, there dosen't seem to be a registry repair program available
for Vista yet. So I had to resort to a complete repair installation of the
operating system (get ready if you have this problem, because the repair
option takes about 3 hours to complete...and I have a fast computer!). The
good news is that Service Pack 1 installed fine after I "upgraded"/repaired
my system on my Vista computer.
Because both of my computers experienced problems upgrading, I suspect
software that I installed on both as the culprit. You can agree or disagree
with meâ?¦but I strive to keep my computers up-to-date and free of any
malwareâ?¦problems, etc. In the past, I have never had a problem installing a
service pack from Microsoft/Windowsâ?¦so itâ??s curious why I endured a
hellacious experience for both my XP Professional Service Pack 3 installation
on my desktop system and my Vista Ultimate Service Pack 1 installation on my
laptop.
The common software on these machines is Adobe Creative Suite 3. I truly
suspect something in the installation of this software corrupted my registry.
As I look back, I have noted that I could never install another Windows Mail
Junk Mail Filter update on my Vista machine after I installed this package.
And, on both systems I've had Adobe updates fail to install (for reasons
unknown)...Go Figure! I've never had a Windows update fail on my XP system,
so I canâ??t date any failures here until the Service Pack â??Permission Deniedâ??
failure.
Anywayâ?¦I want you to know that I finally have both of my home systems
running properly with all updates installed. If anyone at Microsoft wants to
follow up on other Adobe Creative Suite 3 users who may have experienced
similar problemsâ?¦.feel free to do so.
If Adobe isnâ??t the culpritâ?¦then other identical software on my two machines
includes:
Microsoft Office Professional 2007
iTunes ver. 7.6.2.9 (and several earlier versions of this software dating
back to April, 2007 when I purchased my laptop.)
plus, all of the software from a new Canon digital camera and I have a
Logitech wireless mouse connect to each machine.
I appreciate the free help Microsoft is providing customers. (I havenâ??t
heard anything about my Vista problems yetâ?¦., however.) If my personal
experience can help you pinpoint the reason why some computer systems fail to
upgradeâ?¦Iâ??m happy to help!
Nancy Bildsten
bildsten@charter.net
Windows XP Professional on a Dell XPS Gen. 3 desktop systemâ??Intel Pentium 4,
3.4 GHz. Processor, 3GB RAM
Vista Ultimate Precision Laptop, Intel Core Two Duo T7600, 2.33 GHz
Processor, 4GB RAM