KB50125

How do I inform MS that this update has messed up my extender experience w/
my xbox 360 elite. It has ruined my TV viewing experience, analog basic cable
broadcast is shifted down on the screen.. It will not play wmv-hd 1080p files
full screen (even though my tv and xbox 360 are set to 1080p via hdmi.) My
television is a Westinghouse LVM37w1. I have uninstalled and hiden the update
and all is well. I just want to let MS know the problems it had caused me.

Thanks You,

Ryan

Engel
Sat Jun 28 08:06:02 PDT 2008

Hello Ryan,

I'd recommend calling 1-866-pcsafety if you are in the U.S. or Canada.
Elsewhere, call your local Microsoft subsidiary, or the number for paid
support in your locale--and ask for the free help with virus or
security-patch related issues. This help extends to spyware removal as well.

If you /clearly/ state that a specific update has caused problems and don't
ask any other questions, you /should/ receive No Charge support for the
issue.

Good luck

- -- --


"RyanD" wrote:

> How do I inform MS that this update has messed up my extender experience w/
> my xbox 360 elite. It has ruined my TV viewing experience, analog basic cable
> broadcast is shifted down on the screen.. It will not play wmv-hd 1080p files
> full screen (even though my tv and xbox 360 are set to 1080p via hdmi.) My
> television is a Westinghouse LVM37w1. I have uninstalled and hiden the update
> and all is well. I just want to let MS know the problems it had caused me.
>
> Thanks You,
>
> Ryan

PA
Sat Jun 28 10:11:33 PDT 2008

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/default.aspx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

RyanD wrote:
> How do I inform MS that this update has messed up my extender experience
> w/
> my xbox 360 elite. It has ruined my TV viewing experience, analog basic
> cable broadcast is shifted down on the screen.. It will not play wmv-hd
> 1080p files full screen (even though my tv and xbox 360 are set to 1080p
> via hdmi.) My television is a Westinghouse LVM37w1. I have uninstalled and
> hiden the update and all is well. I just want to let MS know the problems
> it had caused me.
>
> Thanks You,
>
> Ryan