could not browse Root Folder C:\

Dear support,

I have a peculiar problem with my C partition on windows 2003 SP2 HP DL380G4
RAID5.

Using windows explorer if click on C: drive the system hangs and nothing
happens. I can only open particular folders using Run command for eg. typing
in the Run window "c:\program files"

Any help on this would be appreciated

regards

shoeb

Pegasus
Tue May 06 05:33:12 PDT 2008


"shoeb" <shoeb@discussions.microsoft.com> wrote in message
news:2F131B5D-3871-42B1-90D9-858FB017B00E@microsoft.com...
> Dear support,
>
> I have a peculiar problem with my C partition on windows 2003 SP2 HP
> DL380G4
> RAID5.
>
> Using windows explorer if click on C: drive the system hangs and nothing
> happens. I can only open particular folders using Run command for eg.
> typing
> in the Run window "c:\program files"
>
> Any help on this would be appreciated
>
> regards
>
> shoeb

What happens when you do this:
- Click Start / Run / cmd {OK}
- Type this command:
dir c:\ {Enter}

Herb
Tue May 06 05:40:35 PDT 2008


"shoeb" <shoeb@discussions.microsoft.com> wrote in message
news:2F131B5D-3871-42B1-90D9-858FB017B00E@microsoft.com...
> Dear support,
>
> I have a peculiar problem with my C partition on windows 2003 SP2 HP
> DL380G4
> RAID5.
>
> Using windows explorer if click on C: drive the system hangs and nothing
> happens. I can only open particular folders using Run command for eg.
> typing
> in the Run window "c:\program files"
>
> Any help on this would be appreciated

Have you checked the System Event Log?
(Odds are you will find some type of disk errors there if the drive or
controller is dying.)

Have you tried opening a command prompt?
(See if changing to the root of the C: shows similar problems, or if it is
merely an Explorer issue.)

Are you logged on as the Administrator?
(Might change permission issues)

If possible (and you get this far), what about permissions on the C:\ ?

What methods do you have to repair your hardware RAID5?
(since you cannot use Software RAID5 on the System C: volume.)

How about running ChkDsk /r (fix and recover switch) ???

After that (chkdsk /r) consider a REPAIR install from the original CDROM...

shoeb
Tue May 06 05:44:01 PDT 2008

Even thats hangs up. Even if i reboot the server it takes long time to start
up.


"Pegasus (MVP)" wrote:

>
> "shoeb" <shoeb@discussions.microsoft.com> wrote in message
> news:2F131B5D-3871-42B1-90D9-858FB017B00E@microsoft.com...
> > Dear support,
> >
> > I have a peculiar problem with my C partition on windows 2003 SP2 HP
> > DL380G4
> > RAID5.
> >
> > Using windows explorer if click on C: drive the system hangs and nothing
> > happens. I can only open particular folders using Run command for eg.
> > typing
> > in the Run window "c:\program files"
> >
> > Any help on this would be appreciated
> >
> > regards
> >
> > shoeb
>
> What happens when you do this:
> - Click Start / Run / cmd {OK}
> - Type this command:
> dir c:\ {Enter}
>
>
>

shoeb
Tue May 06 05:52:01 PDT 2008

I see lot of tmp files in C drive but could not delete it. When running
Chkdsk it hangs during the second stage which is indexes.

I think the index is corrupt.

"Herb Martin" wrote:

>
> "shoeb" <shoeb@discussions.microsoft.com> wrote in message
> news:2F131B5D-3871-42B1-90D9-858FB017B00E@microsoft.com...
> > Dear support,
> >
> > I have a peculiar problem with my C partition on windows 2003 SP2 HP
> > DL380G4
> > RAID5.
> >
> > Using windows explorer if click on C: drive the system hangs and nothing
> > happens. I can only open particular folders using Run command for eg.
> > typing
> > in the Run window "c:\program files"
> >
> > Any help on this would be appreciated
>
> Have you checked the System Event Log?
> (Odds are you will find some type of disk errors there if the drive or
> controller is dying.)
>
> Have you tried opening a command prompt?
> (See if changing to the root of the C: shows similar problems, or if it is
> merely an Explorer issue.)
>
> Are you logged on as the Administrator?
> (Might change permission issues)
>
> If possible (and you get this far), what about permissions on the C:\ ?
>
> What methods do you have to repair your hardware RAID5?
> (since you cannot use Software RAID5 on the System C: volume.)
>
> How about running ChkDsk /r (fix and recover switch) ???
>
> After that (chkdsk /r) consider a REPAIR install from the original CDROM...
>
>
>

Pegasus
Tue May 06 06:45:09 PDT 2008


"shoeb" <shoeb@discussions.microsoft.com> wrote in message
news:93B1B8BC-877F-4262-9BC5-E096CF2F4B3C@microsoft.com...
> Even thats hangs up. Even if i reboot the server it takes long time to
> start
> up.
>

I suspect your file system is corrupt. Here are a couple of
choices:
a) Back up your data (including your EMail files), test your backups,
then re-install Windows on a freshly formatted partition.
b) Connect the disk as a slave disk to some other machine, then
use robocopy.exe to copy every folder to a spare disk.

Post again if you need detailed instructions for either of these
options.

Herb
Tue May 06 18:28:03 PDT 2008


"shoeb" <shoeb@discussions.microsoft.com> wrote in message
news:171A34D0-9FB1-4319-A765-10EF5442596A@microsoft.com...
>I see lot of tmp files in C drive but could not delete it. When running
> Chkdsk it hangs during the second stage which is indexes.
>
> I think the index is corrupt.

You aren't running NTFS for you file system are you?


> "Herb Martin" wrote:
>
>>
>> "shoeb" <shoeb@discussions.microsoft.com> wrote in message
>> news:2F131B5D-3871-42B1-90D9-858FB017B00E@microsoft.com...
>> > Dear support,
>> >
>> > I have a peculiar problem with my C partition on windows 2003 SP2 HP
>> > DL380G4
>> > RAID5.
>> >
>> > Using windows explorer if click on C: drive the system hangs and
>> > nothing
>> > happens. I can only open particular folders using Run command for eg.
>> > typing
>> > in the Run window "c:\program files"
>> >
>> > Any help on this would be appreciated
>>
>> Have you checked the System Event Log?
>> (Odds are you will find some type of disk errors there if the drive or
>> controller is dying.)
>>
>> Have you tried opening a command prompt?
>> (See if changing to the root of the C: shows similar problems, or if it
>> is
>> merely an Explorer issue.)
>>
>> Are you logged on as the Administrator?
>> (Might change permission issues)
>>
>> If possible (and you get this far), what about permissions on the C:\ ?
>>
>> What methods do you have to repair your hardware RAID5?
>> (since you cannot use Software RAID5 on the System C: volume.)
>>
>> How about running ChkDsk /r (fix and recover switch) ???
>>
>> After that (chkdsk /r) consider a REPAIR install from the original
>> CDROM...
>>
>>
>>