windows ME hangs on reboots

when installing new software, updates, patches or norton
utilities optomization that includes optomizing the
registry, that requires a reboot of the computer to make
the changes effective, the computer shuts down to a black
screen with a white blinking cursor. It goes no further
and is completely hung requiring a power off to get it to
restart. Using a restart from the shutdown options works
fine as does a control alt delete. It only hangs when
software etc tries to reboot the computer. Any
suggestions would be appreciated.

siljaline
Thu Aug 21 01:55:36 CDT 2003


"Lamont Damschroder" <lsd48@comcast.net> wrote in message
news:06a901c36796$0d20e200$a501280a@phx.gbl...
> when installing new software, updates, patches or norton
> utilities optomization that includes optomizing the
> registry, that requires a reboot of the computer to make
> the changes effective, the computer shuts down to a black
> screen with a white blinking cursor. It goes no further
> and is completely hung requiring a power off to get it to
> restart. Using a restart from the shutdown options works
> fine as does a control alt delete. It only hangs when
> software etc tries to reboot the computer. Any
> suggestions would be appreciated.

Get rid of Norton whatever, run your pre-installed A-V scanner.
Black screen means a possible virus or virus activity that has not been
yet detected.


HTH

--

siljaline

"Arguing with anonymous strangers on the Internet is a sucker's game
because they almost always turn out to be -- or to be indistinguishable from
-- self-righteous sixteen-year-olds possessing infinite amounts of free
time."
- Neil Stephenson, _Cryptonomicon_