help and support

Tutorials Win: Microsoft Windows Forum

- Previous
  - 1
    - mscoree.dll how can I restore this missing file to my computer? Tag: help and support Tag: 230537
  - 2
    - Turbo tax trying to install Turbo Tax 2003 deluxe. Getting error 0x8002802B Element not found. Per the troubleshooting in Turbo tax going to C:\Program Files\Common Files\Install Shield\Professional\Run Time\701 701 folder is not there, I have 700, The turbo tax is looking for folder 701. I downloaded Install Shield Engine Update 701 for Install Shield, but when I install I get the same error message? How can I get the original 701 folder. Should my Millenium already have had this. I called Turbo Tax for support, was on wait for ever. No luck. Help.. Tag: help and support Tag: 230536
  - 3
    - Licensing question Hi there, I have a question about licensing. If a person were to sell me an original windows me CD with a holographic image but no sticker of authenticity, is my copy legitimate? Thanks in advance for any replies, Dan Tag: help and support Tag: 230533
  - 4
    - Ad-aware Reference File 01R259 18.02.2004 Two in one day. Silj, what's new? Tag: help and support Tag: 230530
  - 5
    - Errors I've been getting Kernel32 errors for a couple of days. How do I prevent or fix them? Thanks for the help. Shannon Tag: help and support Tag: 230527
  - 6
    - 60,000 CPY files, all 0 bytes can't be deleted... I have been trying every solution I can find(listed in this and other newsgroups) to successfully install Direct X9. I think I've tried it 20 different ways at this point (and yes, disabling firewall, virus; renaming wininit files; trying it in safe mode, on and on..) What I did find, though, is that I have 60,000 .CPY files in my _Restore TEMP folder that cannot be deleted, even if I disable System restore and try to delete them in safe mode. Any solutions would be greatly appreciated. I'm at wit's end here... Thank you! Tag: help and support Tag: 230524
  - 7
    - Problems with ME Hello. I have recently reinstalled my HP OS using the Recovery CD's and when I restart it says there is an error and shuts off. I cannot read it fast enough to tell what the error is, but I think it is gdi32.dll. Any suggestions on how to fix this so windows will load? Thanks. Tag: help and support Tag: 230523
  - 8
    - Repeat Media Player 9 Updates [WinMe PC with all updates] After updating Windows Media Player 9 (when Windows Media Player notifies me updates are available) I install the update without a problem, reboot, launch media player and have it check for updates again and it shows updates are available again. MP wants to download the same update (by the size of the update--1M) again. I've installed this update 3 or four times with the same results. What's going on? BTW:This doesn't happen on our WinXP Home PC, only on our WinMe PC. *But* at dslreports.com in the MS Help forum another person with XP is having the exact same problem (link below). http://www.dslreports.com/forum/remark,9418677~mode=flat Tag: help and support Tag: 230509
  - 9
    - Ctrl+Alt+Delete and Alt+Tab Not Working I posted this yesterday but haven't come up with a solution. Most of the time pressing Ctrl+Alt+Delete simultaneously will do nothing. The same goes for Alt+Tab. The keyboard is not the problem - all other functions involving the keys (such as Alt+F4 and Ctrl+C) work fine. This problem has been happening for about a year, although every now and then they both work. I have searched other forums and it seems other people have had the same problem but NO ONE knows the answer. Does anyone know how to fix this? Thanks Tag: help and support Tag: 230506
  - 10
    - passwords How can i log into my computer without using my password? I've forgotten it. is it possible for me to get on and change it? Tag: help and support Tag: 230495
  - 11
    - Repeat Windows Media Player 9 Updates [WinMe PC with all updates] After updating Windows Media Player 9 (when Windows Media Player notifies me updates are available) I install the update without a problem, reboot, launch media player and have it check for updates again and it shows updates are available again. It appears it wants to download the same update (by the size of the update--1M) again. I've installed this update 3 or four times with the same results. What's going on? BTW:This doesn't happen on our WinXP Home PC, only on our WinMe PC. *But* at dslreports.com in the MS Help forum another person with XP is having the exact same problem (link below). http://www.dslreports.com/forum/remark,9418677~mode=flat Tag: help and support Tag: 230492
  - 12
    - Swapping mobo in ME almost good but not quite........ Well, I swapped motherboards in a buddy's system using WinME. I did the Hkey/Localmachine/enum trick, but when I booted regularly the first time, ME found a lot of stuff, then I installed the motherboard's CD, then, lastly, I installed the video card CD and it's up and running. But.........2 problems........ #1.) Device manager shows a bunch of duplicates.....(mouse, keyboard, then a bunch of duplicates under "system devices"......like system speaker, DMA, enumerator, etc. etc.) If I remove them, they simply are all refound again. (tried several times now) #2.) No audio whatsoever. It shows AC'97 loaded correctly and shows no conflicts, but I don't even see a speaker in the clock tray and if I remove & try to reinstall either from ME's CAB files or the mobo CD, I still have no sound. I've basically commited to formatting & re-installing so this is just a last ditch effort for ny resolutions before I hit the "Y" key.....<G>! TIA Tag: help and support Tag: 230491
  - 13
    - Clip Art I am trying to access clip art for the web...on my clip art screen there is an option to "get clips online" I have clicked the tab several times and I get nothing after a mesage stating I need to be logged on (which I am). I have been at this now for an Hour....can anyone help me?????? Kim Tag: help and support Tag: 230490
  - 14
    - clean off hard drive i think i have a virus, or many viruses and i would like to completely clean off my hard drive and load windows xp. is there a way i can do this threw the internet? Tag: help and support Tag: 230484
  - 15
    - Restore How can i restore Windows to an earlier date Tag: help and support Tag: 230479
  - 16
    - mcinfo Anyone know what this is and why I got it? "Mcinfo has caused an error in KERNEL32.DLL Mcinfo will now close." Got it when I started up today. Jenny Tag: help and support Tag: 230476
  - 17
    - Is this for real??? http://www.microsoft.com/security/protect/cd/order.asp This, as far as I can tell, appears genuine.........can anyone verify??? Heirloom, old and skeptical Tag: help and support Tag: 230475
  - 18
    - Q309314 i tried this instruction but still i cannot make set up om explorer 6 sp1 my computer always says reboot and closed the files Tag: help and support Tag: 230474
  - 19
    - contact microsoft i had a problem "restoring to a earlier date" somewhere i got a toll free number to microsoft warranty help. the guy said this is my first problem and i get resolution to two problems.well, he didn't fix it and now i can't find the number! could anyone help me with that phone number? Tag: help and support Tag: 230471
  - 20
    - problem I press start,then RUN,type in "msconfig",then the screen flashes and disappears,not giving me a chance to work with it.I`ve never seen this happen before. Please help. Tag: help and support Tag: 230467
  - 21
    - ANTI-VIRUS Question. I'm a novice. How can I tell what anti-virus program I have on my PC & also, if it's working properly. Tanks Tag: help and support Tag: 230463
  - 22
    - quicklaunch I am unable to right click and add the Quicklaunch toolbar in Windows ME. Nothing happens when I right click. I have removed all spyware using Adaware and SpyBot. No suspicious Browser Objects are showing. Nothing suspicious in startup items. Any suggestions? Tag: help and support Tag: 230462
  - 23
    - Multiple Network Printers I didn't post this question to the network NG because I feel it is more an OS issue. I have a home network with one ME machine and one XP machine. The ME machine has a LPT1 laser jet printer and there is also a USB printer. When I open the MSHome Network it show 9 instances of printers. The LPT1 is shown as Printer and the other 8 printers are the USB printer. On the ME machine, There are just two printers installed and the properties shows the USB as sharing #9. Confusing huh? Anyway to remove the references to the other printers? Tag: help and support Tag: 230458
  - 24
    - mxavlsp.dll errors I recently installed a new "fix-it" program and it sure didn't fix anything. I am now getting 3 error messages, all involving mxavlsp.dll. Explores has caused an error in mxa..., ndetect has caused... and ndetect has caused... At the bottom it says if this problem persists, you may have to restart. Restarting does no good. Erros come back! I am running windows me. Getting very frustrated. These erros won't let me do anything. Any suggestions??? Thanks Tag: help and support Tag: 230457
  - 25
    - WJView error All of a sudden, I'm getting this message at startup: "WJView error Could not execute main." Searching microsoft, I found reference to it only in application to XP, but I'm running ME. Anyone else encounter this? Or, more to the point, know how someone with limited experience (that's me) should fix it? Thank you for any help. Tag: help and support Tag: 230451
- Next
  - 1
    - Startup Problem When I try to load up Windows ME it comes up with a message. It says: 'While initializing device IOS: ERROR: An I/O subsystem driver failed to load. Either a file in the .\iosubsys subdirectory is corrupt, or the system is low on memory' What does this message mean, and is there a way to get past it, so I can run windows... Thanks... Tag: help and support Tag: 230447
  - 2
    - ME ID number I'm about to reformat. From the previous time I recall needing the ME ID number to reinstall the OEM ME into my Dell. Darn if I can remember it, but there is a file somewhere in the computer that gives the number I need. Can anyone point me in the right direction? Thanks, John Tag: help and support Tag: 230443
  - 3
    - Ycommon error Kernel32.dll I received an error message that said I had a Ycommon error on Kernel32.dll. What does this mean and how can I prevent it? Tag: help and support Tag: 230438
  - 4
    - data1.dat im getting this when i turn on comp Tag: help and support Tag: 230436
  - 5
    - login.dll file receiving error message explorer is causing an error in login.dll file. any ideas would be appreciated. Tag: help and support Tag: 230435
  - 6
    - System corruption? Dear All, a customer of mine has got a windows millenium edition and has applied latest IE's hot fix, so the authentication method http://username:password@server.domain.com does not run anymore. There is an article (834489) about registry modification in order to permit the above method: the customer has applied the workaround but system does not run anymore, the behaviour is like system is going to reconfigure completely (searching new hardware has started) Fortunately, he has got several system restore points... Please, anyone of you could give me an help, if this is related to the registry modification or cause may be a general system failure? Kind Regards Alberto Brivio Tag: help and support Tag: 230434
  - 7
    - What is MS_WebcheckMonitor? I recently installed and ran a free program called "Karen's Window Watcher". What the program does is to display the titlebar text of all open windows, including windows that are not visible. In looking at the resulting list, I noticed a hidden window named "MS_WebcheckMonitor" and since I don't like being "monitored", I decided to find out more aboutit. Apparently, it's a window run by: Module File Name: C:\WINDOWS\SYSTEM\WEBCHECK.DLL More research indicated that at boot time the following executable: C:\WINDOWS\SYSTEM\LOADWC.EXE loads webcheck.dll into memory, where it stays throughout the Windows session, apparently wasting system resources. The Microsoft website tersely says the following about the module: "This object manages subscriptions." They also describe the loadwc.exe program as follows: "Loadwc.exe, also known as Load WebCheck, customizes some of the settings in Internet Explorer. Loadwc.exe adds, removes, and updates subscriptions. Loadwc.exe also propagates settings for user profiles." Whatever is meant by "propagate" in this context, I haven't a clue. I don't use subscriptions and I'm the only user on this computer. Thus, I can see no possible reason I'd need the webcheck.dll file loaded in system memory all the time. Can anybody please explain why I need this module running in the background? More importantly, what exactly does it do? TIA -- Regards from John Corliss Tag: help and support Tag: 230432
  - 8
    - wps files can you tell me how I can open wps files, I have windows ME small business. Thanks Tag: help and support Tag: 230412
  - 9
    - Ctrl+Alt+Delete and Alt+Tab Sorry but I have one more question for you guys. Most of the time pressing Ctrl+Alt+Delete simultaneously will do nothing. The same goes for Alt+Tab. This problem has been happening for about a year, although every now and then they both work. Does anyone know how to fix this? Thanks Tag: help and support Tag: 230411
  - 10
    - Process List My Win ME system is reporting something like 75% memory usage when I don't have any applications running (that I know of). Is there some way in ME to get a list of processes that are active and what resources they are using? Thanks. Tag: help and support Tag: 230410
  - 11
    - CWShredder [1.49.1] http://www.majorgeeks.com/download4086.html -- siljaline MS - MVP Windows IE/OE ______________________ (Reply to group, as return address is invalid - that we may all benefit) Tag: help and support Tag: 230408
  - 12
    - DW.exe I have already asked about DW.exe, but I think the response was referring to Download ware, and I don't think my particular example is that program. Does anyone know what DW.exe would be when it is listed in C:\Program Files\Common Files\Microsoft Shared\Office10? It is a Microsoft program, so it may be important. Can anyone help? Thanks in advance Tag: help and support Tag: 230405
  - 13
    - Defragmenter Hi I have been trying to use Maintenance Wizard to defrag ...but it won't work this time...I leave it on all night, and it is still o% complete...help!! Tag: help and support Tag: 230401
  - 14
    - AdAware Update..... Been out of town all day......but just saw this....... Reference Number : 01R258 18.02.2004 Cheers.......Heather Tag: help and support Tag: 230399
  - 15
    - problem with add remove program There used to be a whole list of programs to remove and now there is nothing in there. Not one program. I don't know what happened. I want to know how to get those programs listed again so i can delete it from there because the program doesn't have a seperate installer. Tag: help and support Tag: 230398
  - 16
    - Stupid Question re clearing out \WINDOWS\TEMP Can I safely delete everything in the C:\Windows\Temp directory, or are there files I need to watch out for? (Assume I close any documents I'm working on, etc., first.) Can I remove subdirectories, or only files within them? (A list of directories is pasted below.) I'm trying to clean out my system of malware and old crud, files for spyware to spy on, etc., not to mention the ~4 GB of ancient junk in ..\Temp. SPEEDWAY <DIR> 07-24-02 6:57p speedway _ISTMP1 DIR <DIR> 08-11-01 12:21p _ISTMP1.DIR PIGPEN <DIR> 07-24-02 7:06p pigpen MNY3262 TMP <DIR> 08-11-01 12:21p mny3262.TMP NETMSG <DIR> 08-11-01 12:21p netmsg GEMMAS~1 <DIR> 07-24-02 7:06p gemmaster _ISTMP2 DIR <DIR> 10-08-02 11:25a _ISTMP2.DIR SPACER~1 <DIR> 07-24-02 7:18p spacerocks BLASTE~1 <DIR> 08-03-02 4:40p blasterball TEMPFO~1 AAA <DIR> 10-08-02 11:55a TempFolder.aaa TEMPOR~1 <DIR> 11-01-02 10:09p Temporary Internet Files COOKIES <DIR> 11-01-02 10:09p Cookies HISTORY <DIR> 11-01-02 10:09p History ~WKS99~1 <DIR> 01-24-03 9:48p ~WKS99TEMP _ISTMP3 DIR <DIR> 02-05-03 11:30a _ISTMP3.DIR _ISTMP6 DIR <DIR> 02-10-03 9:29p _ISTMP6.DIR _ISTMP4 DIR <DIR> 02-10-03 4:41p _ISTMP4.DIR _ISTMP5 DIR <DIR> 02-10-03 4:41p _ISTMP5.DIR IXP000 TMP <DIR> 02-17-03 9:36a IXP000.TMP TEMPFO~1 AAB <DIR> 03-15-03 3:42p TempFolder.aab _ISTMP7 DIR <DIR> 01-08-04 9:09p _ISTMP7.DIR CLEANU~1 TMP <DIR> 10-25-03 6:13p .cleanup.tmp ADOBE <DIR> 09-30-03 4:18p Adobe _ISTMP8 DIR <DIR> 01-08-04 9:09p _ISTMP8.DIR WMC0000 TMP <DIR> 02-14-04 10:00a WMC0000.tmp WMC0001 TMP <DIR> 02-14-04 10:00a WMC0001.tmp WMC0002 TMP <DIR> 02-14-04 10:00a WMC0002.tmp WMC0003 TMP <DIR> 02-14-04 10:00a WMC0003.tmp WMC0004 TMP <DIR> 02-14-04 10:00a WMC0004.tmp WMC0005 TMP <DIR> 02-14-04 10:00a WMC0005.tmp WMC0006 TMP <DIR> 02-14-04 10:00a WMC0006.tmp WMC0007 TMP <DIR> 02-14-04 10:00a WMC0007.tmp WMC0008 TMP <DIR> 02-14-04 10:00a WMC0008.tmp WMC0009 TMP <DIR> 02-14-04 10:00a WMC0009.tmp Tag: help and support Tag: 230395
  - 17
    - Add Remove programs problem I don't know if im in the right place to ask this question but for some reason it doesn't show any programs for me to remove in the add remove folder. I need to remove a couple programs but i can't because it doesn't show anything to remove. Can somebody please tell me what is wrong and what i can do to fix it. Tag: help and support Tag: 230392
  - 18
    - KERNEL32.DLL What is this and how do I get rid of it?? Thanks Tag: help and support Tag: 230390
  - 19
    - hard disk too large Pardon me again. I've been sitting with this 160gb HD (Comp USA bargain) and my system's BIOS won't support it's full capacity. I think I read a work-around that I can run on my Windows ME system that can make this go away. Aside from not being able to use all the space, I cannot run scandisk. Does this sound familiar? The HD came with a Promise controller that was supposed to work. It didn't, and the card for some reason conflicted with a TinyTerm program that my wife uses (NEEDS), so out it came. I think that problem MAY have come from when I ghosted over before installing the Promise ULTRA card. But no biggie. Anyone heard of either a Microsoft or 3rd party program to support my disk drive and then let me run scandisk? Anyone really believe scandisk does anything? Mr. Curious.... And thanks for everyone's posts in this group. Again, it's a great group. Tag: help and support Tag: 230386
  - 20
    - Password Not Retained It's been three years since this first happened and my son has done it again. He tried to create his own desktop on our PC. He aborted the effort, and now when we log onto the PC a password is asked for but the "remember password" check box is unavailable. We have to re-enter our password to dial out. I tried changing the user and re-booting but this does not restore it. Suggestions? Thanks! Tag: help and support Tag: 230383
  - 21
    - Start up and DW.exe Two problems 1. How do I change what programs automatically startup when Windows loads? 2. When I load Windows, an error message concerning DW.exe pops up. Does anyone know what this program is, why its an error, and how I can fix it? Thank you so much Tag: help and support Tag: 230381
  - 22
    - help please! programs slow to open i have noticed in the past 2-3 weeks that some of m programs are taking a long time to open. i have tried to reinstall the slow programs this made no progress. i ran my virus program no virius found, also tried adware and pest patrol everything clean. any help would be appreciated. Tag: help and support Tag: 230379
  - 23
    - error message at startup When I power up my computer, the following error message appears: The following file will not open:iphlpapi.dll I hit ok and the start up comtinues. What is this and how can I fix it. Thanks windows ME Tag: help and support Tag: 230378
  - 24
    - error message at startup When I power up my computer, the following error message appears: The following file will not open:iphlpapi.dll I hit ok and the start up comtinues. What is this and how can I fix it. Thanks windows ME Tag: help and support Tag: 230377
  - 25
    - error message at startup When I power up my computer, the following error message appears: The following file will not open:iphlpapi.dll I hit ok and the start up comtinues. What is this and how can I fix it. Thanks Tag: help and support Tag: 230376

when i click on help and support i get---the page cannot
be displayed etc. error message is:cannot find server or
dns error

page fills screen

Re: help and support by war17

war17
Thu Feb 19 00:49:05 CST 2004

Did you delete PCHealth? If you did, you have also deleted Help and
Support. You need to reinstall Windows to get Help and Support back.

--
Warren
For additional help, post in
http://groups.msn.com/HelpforInternetExplorerorWindowsME/homepage

"daldry" <anonymous@discussions.microsoft.com> wrote in message
news:123ff01c3f6b1$79ab0040$a301280a@phx.gbl...
> when i click on help and support i get---the page cannot
> be displayed etc. error message is:cannot find server or
> dns error
>
> page fills screen

Re: help and support by anonymous

anonymous
Thu Feb 19 08:08:06 CST 2004

>-----Original Message-----
>Did you delete PCHealth? If you did, you have also
deleted Help and
>Support. You need to reinstall Windows to get Help and
Support back.
>
>--
>Warren
>For additional help, post in
>http://groups.msn.com/HelpforInternetExplorerorWindowsME/h
omepage
>
>"daldry" <anonymous@discussions.microsoft.com> wrote in
message
>news:123ff01c3f6b1$79ab0040$a301280a@phx.gbl...
>> when i click on help and support i get---the page cannot
>> be displayed etc. error message is:cannot find server
or
>> dns error
>>
>> page fills screen
>
>
>.Thanks,will try that
>