Odd error message

While checking my faultlog.txt file to see if the other users of this
machine encountered any errors, I found one I've never seen before.

ZCLIENTM caused an invalid page fault in
module BCKG.DLL at 01a7:7e2e6cd1.

Any ideas on why or how this occurred? I wasn't told what happened to cause
this error.

Mike
Thu Dec 08 10:53:54 CST 2005

Both zclientm.exe and bckg.dll are part of the MSN Gaming Zone and
installed on Win Me when the user opts to install Internet Games in
Add/Remove Programs | Windows Setup | Games. There can be many possible
reasons for such an error and I wouldn't worry about it unless you see it
again.

If you see this problem again you might want to consider either using
system restore and rolling your system back to a checkpoint created before
these errors started or reinstalling Internet Games by first uninstalling
(Add/Remove Programs | Windows Setup | Games - Details and uncheck
Internet Games, OK and then Apply. Then reboot and reinstall Internet
Games.
--
Mike Maltby
mike.maltby@gmail.com


SSJ4_Mewtwo <metdeath@hotmail.com> wrote:

> While checking my faultlog.txt file to see if the other users of this
> machine encountered any errors, I found one I've never seen before.
>
> ZCLIENTM caused an invalid page fault in
> module BCKG.DLL at 01a7:7e2e6cd1.
>
> Any ideas on why or how this occurred? I wasn't told what happened
> to cause this error.

SSJ4_Mewtwo
Thu Dec 08 11:21:34 CST 2005

Mike Said:

Both zclientm.exe and bckg.dll are part of the MSN Gaming Zone and
installed on Win Me when the user opts to install Internet Games in
Add/Remove Programs | Windows Setup | Games. There can be many possible
reasons for such an error and I wouldn't worry about it unless you see it
again.

If you see this problem again you might want to consider either using
system restore and rolling your system back to a checkpoint created before
these errors started or reinstalling Internet Games by first uninstalling
(Add/Remove Programs | Windows Setup | Games - Details and uncheck
Internet Games, OK and then Apply. Then reboot and reinstall Internet
Game.

The games I believe were installed when this machine was first loaded with
Windows. When I go to the Windows setup tab I get an empty list box.

Mike
Thu Dec 08 12:18:54 CST 2005

SSJ4_Mewtwo <metdeath@hotmail.com> wrote:

> The games I believe were installed when this machine was first loaded
> with Windows. When I go to the Windows setup tab I get an empty list
> box.

An empty box and no error message? It would appear that someone might
have been playing with a registry cleaner (although most would be better
called "registry destroyer"). If that is the case I would suggest
restoring the deleted registry entries using the backup made when they
were removed.
--
Mike Maltby
mike.maltby@gmail.com

SSJ4_Mewtwo
Thu Dec 08 12:29:02 CST 2005

Mike said:

An empty box and no error message? It would appear that someone might
have been playing with a registry cleaner (although most would be better
called "registry destroyer"). If that is the case I would suggest
restoring the deleted registry entries using the backup made when they
were removed.

I don't use any reg destroyer. I do use CCleaner, but I think that this
particular problem started way before that.

Mike
Thu Dec 08 13:00:45 CST 2005

SSJ4_Mewtwo <metdeath@hotmail.com> wrote:

> I don't use any reg destroyer. I do use CCleaner, but I think that
> this particular problem started way before that.

In which case I would urge you to undo the changes you made using
CCleaner.
--
Mike Maltby
mike.maltby@gmail.com