Noel
Thu Apr 22 13:05:11 CDT 2004
You may have a virus/spyware hijack
download the Stinger from here and run it to make sure that A-V-disabling
viruses are not present on your PC
http://download.nai.com/products/mcafee-avert/stinger.exe
- update your virus scanner and run a full system scan of all files.
Reboot to Safe Mode and run CWShredder - to remove what is almost certainly
a variant of the CoolWebSearch hijacker.
http://www.merijn.org/cwschronicles.html
Use CWShredder, the removal tool:
http://www.merijn.org/files/cwshredder.zip
http://www.merijn.org/files/CWShredder.exe
http://www.spywareinfo.com/downloads/tools/CWShredder.exe
http://www.zerosrealm.com/downloads/CWShredder.zip
download AdAware from www.lavasoftusa.com, install, update, and run it to
remove spyware, adware,
and other such nasties from your system.
also run the LSPFix from here
http://www.cexx.org/lspfix.htm
HTH
--
Noel Paton (MS-MVP 2002-2004, Win9x)
Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm
Please read
http://dts-l.org/goodpost.htm on how to post messages to NG's
or
http://www.microsoft.com/presspass/features/2001/Mar01/Mar27pmvp.asp
"jen baker" <jlb_ohd@adelphia.net> wrote in message
news:ADDB4473-38C6-4C34-8BF3-C43342889662@microsoft.com...
> I have a relative I am trying to help with their computer. She recently
went from AOL dial-up to Yahoo DSL, her modem was not working with the
password and user id, so they replaced the modem. Then she had an error
message saying her winsock is missing. She tried to go to winsock fix and
that did not help. She said now she cannot get her browser to work at all
and was having issues trying to shut down the computer. She is currently
running Windows ME, I have not had the chance to personally see what is
going on. Can you give me any advice on where to start. Thank you,
>
> Jen Baker