PS: Irene, did you disable your anti-virus application before installing the
updates?
--
~PA Bear
PA Bear wrote:
> Xpost to WinME newsgroup.
>
> You needn't have renamed the file download for WMP update 828026.
>
> That being said, may I ask if you've ever reinstalled WinME without first
> having uninstalled IE6?
>
> Have you ever uninstalled /any/ version of Windows Media Player via
> Add/Remove Programs or Add/Remove Windows Components?
>
> Irene wrote:
> > The downloaded Updates worked upon your instructions but when I scan for
> > updates the same two come up again in Windows Update. When I click on
> > remove and then scan for updates the same two come up again saying I
> > have two critical updates waiting.
> >
> >
> > > "Irene" <Irene@discussions.microsoft.com> wrote in message
> > > news:DE59600F-4911-43E1-9820-D74EA2488423@microsoft.com...
> > > > It is probably my fault but anyway first of all when I went to the
> > > > Microsoft website to download the KB837009 file. It said that it
> > > > wasn't available and to go to the home page and search for it. I
> > > > did that and downloaded KB837009. I have it on my desktop but I
> > > > don't know what you mean by root directory of C:. I copied and
> > > > pasted the file into my Drive C: into the Windows directory but
> > > > when I am in safe mode and type C:\KB837009.EXE/N:V it says it is
> > > > not found. I apologize for all this but what did I do wrong?
> > >
> > > Assuming you do have a file called kb837009.exe in the c: drive
> > > and it is not under any subdirectory in that drive, then you would
> > > appear
> > > to have the file at C:\ (that is, the root--meaning there is no
> > > subdirectory involved.)
> > >
> > > So, the only apparent error from what you have given us is not leaving
> > > at least one space between the file name (which is a program name)
> > > and the program's switch. Try copying and pasting into the Run...
> > > dialog:
> > >
> > > C:\KB837009.EXE /N:V
> > >
> > > (two spaces inserted between the program name and its switch for
> > > clarity)
> <paste>
> Irene wrote:
> > It is probably my fault but anyway first of all when I went to the
> > Microsoft website to download the KB837009 file. It said that it wasn't
> > available and to go to the home page and search for it. I did that and
> > downloaded KB837009. I have it on my desktop but I don't know what you
> > mean by root directory of C:. I copied and pasted the file into my
> > Drive C: into the Windows directory but when I am in safe mode and type
> > C:\KB837009.EXE/N:V it says it is not found. I apologize for all this
> > but what did I do wrong?
> >
> > > Try the following to resolve the 837009 problem:
> > >
> > > Clear History, delete Cookies and delete Temporary Internet Files
> > > (including offline files) via IE: Tools > Options > General, then...
> > >
> > > 1. Download the Cumulative Security Update for Outlook Express 6
> > > Service Pack 1 (KB837009; all OSS) from the following link, saving it
> > > to your Desktop:
> > >
> > > http://www.microsoft.com/downloads/details.aspx?FamilyId=925628BD-1B5F-4B21-8DÂB6-EDE1C73F97B5&displaylang=en
> > >
> > > [ Optional: 2. Restart the computer in Safe Mode. (During the reboot,
> > > keep pressing the F8 key until the Windows Startup menu appears >
> > > Choose Safe Mode > Enter.) ]
> > >
> > > NB: Do not double-click on the downloaded file to install it cos it
> > > won't work!
> > >
> > > 3. Rename the downloaded file to KB837009.EXE and copy it to C:\ (the
> > > root directory of drive C; assumes drive C is the boot drive).
> > >
> > > 4. Start > Run > type or copy/paste the following into the box:
> > >
> > > C:\KB837009.EXE /N:V
> > >
> > > Press [ENTER]
> > >
> > > 5. Close the command window.
> > >
> > > 6. Reboot [into Windows] and then check in at Windows Update to see if
> > > the problem persists.
> > > =================
> > > Try the following to resolve the 828026 problem:
> > >
> > > 1. Download the update using the following link, saving it to your
> > > desktop:
> > >
> > > http://www.microsoft.com/downloads/details.aspx?FamilyId=E864688C-B176-4D3C-BE67-211DE4BF9BD0
> > >
> > > 2. With WMP closed, double-click on the downloaded file to install it
> > > & reboot.
> > > --
> > > Irene wrote:
> > > > In my last message I should have said Windows Media Player 9 is the
> > > > current player that I am running. I don't have much experience in
> > > > this line and I don't know where to look for KB823353 or Q823353.
> > > >
> > > > > I don't much experience in this line but when I look at the
> > > > > add/remove programs it lists "windows explorer 6".
> > > > >
> > > > > I don't see any reference to KB823353 or Q823353 in the
> > > > > add/remove programs.
> > > > >
> > > > > I only see Q823559 & KB891711.
> > > > > --
> > > > > "PA Bear" wrote:
> > > > > > > KB828026 - Critical uppdate for Media Player script command.
> > > > > >
> > > > > > What version of Windows Media Player (WMP) are you running
> > > > > > (e.g., WMP 7)?
> > > > > >
> > > > > > > KB837009 - Cumulative security update for Outlook Expres 6.
> > > > > >
> > > > > > Outlook Express (OE): Help > About > Files: What versions of
> > > > > > MSOE.DLL and INETCOMM.DLL are displayed here, Irene?
> > > > > >
> > > > > > Do you find any reference to KB823353 or Q823353 in Add/Remove
> > > > > > Programs (e.g., "Security Update - Q823353")?
> > > > > > --
>
> > > > > > Irene wrote:
> > > > > > > The two updates are:
> > > > > > >
> > > > > > > KB828026 - Critical uppdate for Media Player script command.
> > > > > > > &
>
> > > > > > > KB837009 - Cumulative security update for Outlook Expres 6.
> > > > > > >
> > > > > > > > Which updates, please?
> > > > > > > >
> > > > > > > > See http://www3.telus.net/dandemar/needagain.htm
> > > > > > > > --
> > > > > > > > Irene wrote:
> > > > > > > > > I have a problem with two updates. I have installed them
> > > > > > > > > approximately 11 times and each time they are documented
> > > > > > > > > as being successful. They keep coming back everyday. What
> > > > > > > > > can I do to correct this problem?