My computer is freezing at the windows update after the
dialog box comes up stating "Checking for the latest
version....." Also, the same thing happens if I try the
windows update troubleshooter. I have McAfee virus scan
but I disabled it to do this, I have no firewall
installed, and I've tried rebooting several times and
trying again. Help!

Re: Windows update freeze by MowGreen

MowGreen
Mon Jan 05 02:57:29 CST 2004

Martha,

It appears to be an MSXML file issue :
http://v4.windowsupdate.microsoft.com/troubleshoot/
See : Windows Update site displays Initialization error 0x800A01AD.
Windows Update.log has error 0x80040154

" Make sure the MSXML files are registered correctly by following the
steps below.

NOTE: You may not have the files listed in Steps 2 and 3 installed on
your PC but please perform all 3 steps. If you don't have one of the
files, when you try to register it you will see a popup window that has
this text:

LoadLibrary("filename.dll") failed - The specified file name could not
be found.

Just disregard the error and continue to the next step.

Follow these steps:

1. Click on Start, Run and type "REGSVR32 C:\WINDOWS\SYSTEM\MSXML.DLL"
(w/o the quotes). You should see a popup message that this process
succeeded.
2. Click on Start, Run and type "REGSVR32 C:\WINDOWS\SYSTEM\MSXML2.DLL"
(w/o the quotes). You should see a popup message that this process
succeeded.
3. Click on Start, Run and type "REGSVR32 C:\WINDOWS\SYSTEM\MSXML3.DLL"
(w/o the quotes). You should see a popup message that this process
succeeded.
Now try the Windows Update site and see if you get the same error.


This error can be the result of a file mismatch or corruption of the
MSXML.DLL files. Try upgrading your XML parser to the most recent
version, which is currently MSXML Parser 3.0 Service Pack 4 Release.
You can download the latest parser from this site:

http://msdn.microsoft.com/library/default.asp?url=/downloads/list/xmlgeneral.asp
"


MowGreen [MVP]
*-343-* Never Forgotten


Martha wrote:

> My computer is freezing at the windows update after the
> dialog box comes up stating "Checking for the latest
> version....." Also, the same thing happens if I try the
> windows update troubleshooter. I have McAfee virus scan
> but I disabled it to do this, I have no firewall
> installed, and I've tried rebooting several times and
> trying again. Help!


Windows update freeze by Corday

Corday
Mon Jan 05 12:51:11 CST 2004

If you have a P2-P3, be patient. It takes a long time and
even longer if the site is busy.
>-----Original Message-----
>My computer is freezing at the windows update after the
>dialog box comes up stating "Checking for the latest
>version....." Also, the same thing happens if I try the
>windows update troubleshooter. I have McAfee virus scan
>but I disabled it to do this, I have no firewall
>installed, and I've tried rebooting several times and
>trying again. Help!
>.
>

Re: Windows update freeze by MowGreen

MowGreen
Mon Jan 05 17:18:48 CST 2004

> My computer is freezing

It's not running slowly, nor hanging ... it's freezing ...
how long should she wait ? It's an XML file issue, not hardware related.

MowGreen [MVP]

Corday wrote:

> If you have a P2-P3, be patient. It takes a long time and
> even longer if the site is busy.
>
>>-----Original Message-----
>>My computer is freezing at the windows update after the
>>dialog box comes up stating "Checking for the latest
>>version....." Also, the same thing happens if I try the
>>windows update troubleshooter. I have McAfee virus scan
>>but I disabled it to do this, I have no firewall
>>installed, and I've tried rebooting several times and
>>trying again. Help!
>>.
>>