Windows ME blue screen shutdown error

Hi, I'm having problems shutting down windows... every
time i do I get a blue screen with the following error
message:

An exception 0D has occurred at 0028:00000003 in VxD ---.
This was called from 0028:C002F285 in VxD ---. It may be
possible to continue normally.


Then the usual options. If I try to continue, a black
screen with flashing cursor appears and the PC won't shut
down. This is a new problem, and didn't happen prior to
around a week ago. Nothing has changed on the PC to
precipitate the problem, and it occurs on every shutdown.

I have searched the knowledge base and it contains no
error messages for "VxD ---".

Any ideas? Thanks.

Mouse0_0

Linda
Wed Sep 01 17:17:23 CDT 2004

Sounds like a virus
do a full virus scan
________________________________
run adware or spybot (free) and it works pretty good
_______________________________________
run scandisk from a floppy boot disk
boot into SAFE MODE and run a virus scan
___________________________________________
boot with floppy boot disk and at the a prompt,
type C:
hit enter
at C: prompt, type
scanreg /restore and hit enter
it will give you 4 or 5 days to GO BACK choose one and hit
enter
Hope one of these helps!
>-----Original Message-----
>Hi, I'm having problems shutting down windows... every
>time i do I get a blue screen with the following error
>message:
>
>An exception 0D has occurred at 0028:00000003 in VxD ---.
>This was called from 0028:C002F285 in VxD ---. It may be
>possible to continue normally.
>
>
>Then the usual options. If I try to continue, a black
>screen with flashing cursor appears and the PC won't shut
>down. This is a new problem, and didn't happen prior to
>around a week ago. Nothing has changed on the PC to
>precipitate the problem, and it occurs on every shutdown.
>
>I have searched the knowledge base and it contains no
>error messages for "VxD ---".
>
>Any ideas? Thanks.
>
>Mouse0_0
>.
>

Joan
Thu Sep 02 04:13:08 CDT 2004

See if anything here helps.
Joan

http://www.aumha.org/kberrmsg.htm

"ERROR: OE" or "ERROR: OD"
http://support.microsoft.com/default.aspx?scid=kb;en-us;308366

How to Troubleshoot Windows Protection Error Messages [Q149962]
http://support.microsoft.com?scid=kb;EN-US;Q149962

Here's a whole page on Windows Protection Errors, with a description, some
key general articles for approaching them, and many articles focusing on
specific situations: http://aumha.org/win4/kbewpe.htm

"How to Examine Detailed Error Messages in Windows Millennium Edition"
http://support.microsoft.com/default.aspx?scid=kb;[LN];264938



Mouse0_0 wrote:
> Hi, I'm having problems shutting down windows... every
> time i do I get a blue screen with the following error
> message:
>
> An exception 0D has occurred at 0028:00000003 in VxD ---.
> This was called from 0028:C002F285 in VxD ---. It may be
> possible to continue normally.
>
>
> Then the usual options. If I try to continue, a black
> screen with flashing cursor appears and the PC won't shut
> down. This is a new problem, and didn't happen prior to
> around a week ago. Nothing has changed on the PC to
> precipitate the problem, and it occurs on every shutdown.
>
> I have searched the knowledge base and it contains no
> error messages for "VxD ---".
>
> Any ideas? Thanks.
>
> Mouse0_0