Windows Update error help!

Hello!

When I download these 3 updates below I restart my
computer and then go back to windows update and they are
still there ready to be downloaded again. How can I
download these and keep them on the computer? I ordered
the Security Update CD and it still wouldn't update these
three. I didn't get an error message with windowUpdate on
the web but I did with the CD. The error message is "INF
Install failure. Reason: The specified Path is Invalid."

Windows Millennium Edition:
-Update for windows media player 9 series (KB837272)

Critical Updates & Service Packs:
-Critical update for Internet explorer 6 service pack 1
(KB831167)
-Cumulative security update for Internet Explorer 6
Serivce pack 1 (KB832894)

MowGreen
Mon Jun 28 23:41:44 CDT 2004

>> I ordered the Security Update CD and it still wouldn't update these
>> three.

The 3 updates you cite are not on the CD. Are you installing the
updates directly from Windows Update or are you saving them to disk
and then installing ? Is your antivirus program running in the
background ?
If you're attempting the install from Windows Update you will find
an error message associated with the failed installations in the
Windows Update.log found in the WINDOWS folder.
If you're attempting to install from disk you will have to open the
iuhist.xml file found in Program Files\Windows Update\V4 to locate
error codes for the failed installations.


MowGreen [MVP]

*-343-* FDNY
Never Forgotten


Melissa wrote:

> Hello!
>
> When I download these 3 updates below I restart my
> computer and then go back to windows update and they are
> still there ready to be downloaded again. How can I
> download these and keep them on the computer? I ordered
> the Security Update CD and it still wouldn't update these
> three. I didn't get an error message with windowUpdate on
> the web but I did with the CD. The error message is "INF
> Install failure. Reason: The specified Path is Invalid."
>
> Windows Millennium Edition:
> -Update for windows media player 9 series (KB837272)
>
> Critical Updates & Service Packs:
> -Critical update for Internet explorer 6 service pack 1
> (KB831167)
> -Cumulative security update for Internet Explorer 6
> Serivce pack 1 (KB832894)
>
>
>

Melissa
Tue Jun 29 16:13:29 CDT 2004

Thank you for helping me, I hope this isn't to much
information =)

>>>Are you installing the updates directly from Windows
Update or are you saving them to disk and then installing ?

I have tried both installing directly and saving them to
my disk from Windows Update and then I would restart my
computer, then go back to Windows Update and they would
still be there telling me I need to download them again.

>>>Is your antivirus program running in the background ?
No.

>>>If you're attempting the install from Windows Update
you will find an error message associated with the failed
installations in the Windows Update.log found in the
WINDOWS folder.

Here is my log when I try to install the 2 IE updates the
only error I see is "Set Restore Point":

2004-06-29 16:03:52 21:03:52 Success IUCTL
Downloaded iuident.cab from
http://windowsupdate.microsoft.com/v4/ to C:\Program
Files\WindowsUpdate\V4
2004-06-29 16:03:52 21:03:52 Success IUCTL
Checking to see if new version of Windows Update software
available
2004-06-29 16:03:52 21:03:52 Success IUCTL
Current iuctl.dll version: 5.3.3790.13
2004-06-29 16:03:52 21:03:52 Success IUCTL
Current iuengine.dll version: 5.3.3790.13
2004-06-29 16:03:52 21:03:52 Success IUENGINE
Starting
2004-06-29 16:03:55 21:03:55 Success IUENGINE
Determining machine configuration
2004-06-29 16:03:55 21:03:55 Success IUENGINE
Determining machine configuration
2004-06-29 16:04:53 21:04:53 Success IUENGINE
Querying software update catalog from
https://v4.windowsupdate.microsoft.com/getmanifest.asp
2004-06-29 16:04:54 21:04:54 Success IUENGINE
Querying software update catalog from
https://v4.windowsupdate.microsoft.com/getmanifest.asp
2004-06-29 16:04:55 21:04:55 Success IUENGINE
Querying software update catalog from
https://v4.windowsupdate.microsoft.com/getmanifest.asp
2004-06-29 16:04:59 21:04:59 Success IUENGINE
Querying software update catalog from
https://v4.windowsupdate.microsoft.com/getmanifest.asp
2004-06-29 16:05:03 21:05:03 Success IUENGINE
Determining machine configuration
2004-06-29 16:05:03 21:05:03 Success IUENGINE
Querying software update catalog from
https://v4.windowsupdate.microsoft.com/consumerdrivers/getm
anifest.asp
2004-06-29 16:05:17 21:05:17 Success IUENGINE
Querying software update catalog from
https://v4.windowsupdate.microsoft.com/getmanifest.asp
2004-06-29 16:05:21 21:05:21 Success IUENGINE
Asynchronous Download started
2004-06-29 16:05:21 21:05:21 Success IUENGINE
Download destination root folder is: c:\WUTemp
2004-06-29 16:05:24 21:05:24 Success IUENGINE
Downloaded file
http://download.windowsupdate.com/msdownload/update/v3-
19990518/cabpool/Q831167_20ec7fd945db866eb955a1f2dbd1db5.ex
e
2004-06-29 16:05:24 21:05:24 Success IUENGINE
Local path c:\WUTemp\com_microsoft.Q831167_IE6_SP1
\Q831167.exe
2004-06-29 16:05:28 21:05:28 Success IUENGINE
Downloaded file
http://download.windowsupdate.com/msdownload/update/v3-
19990518/cabpool/Q832894_a56d1a98d775e1031c72934a0baa9d7.ex
e
2004-06-29 16:05:28 21:05:28 Success IUENGINE
Local path c:\WUTemp\com_microsoft.Q832894_IE6_SP1
\Q832894.exe
2004-06-29 16:05:28 21:05:28 Success IUENGINE
See iuhist.xml for details: Download finished
2004-06-29 16:05:28 21:05:28 Success IUENGINE
Asynchronous Install started
2004-06-29 16:05:28 21:05:28 Success IUENGINE
Asynchronous Install completed startup
2004-06-29 16:05:29 21:05:29 Error IUENGINE
Install Set Restore Point (Error 0x00000422)
2004-06-29 16:05:29 21:05:29 Success IUENGINE
Installing SOFTWARE item from publisher com_microsoft
2004-06-29 16:05:29 21:05:29 Success IUENGINE
Installer Command Type: EXE
2004-06-29 16:05:51 21:05:51 Success IUENGINE
Installing SOFTWARE item from publisher com_microsoft
2004-06-29 16:05:51 21:05:51 Success IUENGINE
Installer Command Type: EXE
2004-06-29 16:06:20 21:06:20 Success IUENGINE
See iuhist.xml for details: Install finished
2004-06-29 16:08:27 21:08:27 Success IUENGINE
Querying software update catalog from
https://v4.windowsupdate.microsoft.com/getmanifest.asp
2004-06-29 16:08:28 21:08:28 Success IUENGINE
Querying software update catalog from
https://v4.windowsupdate.microsoft.com/getmanifest.asp
2004-06-29 16:08:30 21:08:30 Success IUENGINE
Querying software update catalog from
https://v4.windowsupdate.microsoft.com/getmanifest.asp
2004-06-29 16:08:32 21:08:32 Success IUENGINE
Querying software update catalog from
https://v4.windowsupdate.microsoft.com/getmanifest.asp
2004-06-29 16:08:36 21:08:36 Success IUENGINE
Determining machine configuration
2004-06-29 16:08:37 21:08:37 Success IUENGINE
Querying software update catalog from
https://v4.windowsupdate.microsoft.com/consumerdrivers/getm
anifest.asp
2004-06-29 16:09:42 21:09:42 Success IUENGINE
Shutting down
2004-06-29 16:09:44 21:09:44 Success IUCTL
Shutting down




>>>If you're attempting to install from disk you will have
to open the iuhist.xml file found in Program Files\Windows
Update\V4 to locate error codes for the failed
installations.
I didn't find any errors on in this log.



>-----Original Message-----
>>> I ordered the Security Update CD and it still
wouldn't update these
>>> three.
>
>The 3 updates you cite are not on the CD. Are you
installing the
>updates directly from Windows Update or are you saving
them to disk
>and then installing ? Is your antivirus program running
in the
>background ?
>If you're attempting the install from Windows Update you
will find
>an error message associated with the failed installations
in the
>Windows Update.log found in the WINDOWS folder.
>If you're attempting to install from disk you will have
to open the
>iuhist.xml file found in Program Files\Windows Update\V4
to locate
>error codes for the failed installations.
>
>
>MowGreen [MVP]
>
>*-343-* FDNY
>Never Forgotten

MowGreen
Tue Jun 29 17:13:05 CDT 2004

The issue stems from System Restore not being able to set a restore
point. Does SR function ?


MowGreen [MVP]

*-343-* FDNY
Never Forgotten


Melissa wrote:

> Thank you for helping me, I hope this isn't to much
> information =)
>
>
>>>>Are you installing the updates directly from Windows
>
> Update or are you saving them to disk and then installing ?
>
> I have tried both installing directly and saving them to
> my disk from Windows Update and then I would restart my
> computer, then go back to Windows Update and they would
> still be there telling me I need to download them again.
>
>
>>>>Is your antivirus program running in the background ?
>
> No.
>
>
>>>>If you're attempting the install from Windows Update
>
> you will find an error message associated with the failed
> installations in the Windows Update.log found in the
> WINDOWS folder.
>
> Here is my log when I try to install the 2 IE updates the
> only error I see is "Set Restore Point":
>
> 2004-06-29 16:03:52 21:03:52 Success IUCTL
> Downloaded iuident.cab from
> http://windowsupdate.microsoft.com/v4/ to C:\Program
> Files\WindowsUpdate\V4
> 2004-06-29 16:03:52 21:03:52 Success IUCTL
> Checking to see if new version of Windows Update software
> available
> 2004-06-29 16:03:52 21:03:52 Success IUCTL
> Current iuctl.dll version: 5.3.3790.13
> 2004-06-29 16:03:52 21:03:52 Success IUCTL
> Current iuengine.dll version: 5.3.3790.13
> 2004-06-29 16:03:52 21:03:52 Success IUENGINE
> Starting
> 2004-06-29 16:03:55 21:03:55 Success IUENGINE
> Determining machine configuration
> 2004-06-29 16:03:55 21:03:55 Success IUENGINE
> Determining machine configuration
> 2004-06-29 16:04:53 21:04:53 Success IUENGINE
> Querying software update catalog from
> https://v4.windowsupdate.microsoft.com/getmanifest.asp
> 2004-06-29 16:04:54 21:04:54 Success IUENGINE
> Querying software update catalog from
> https://v4.windowsupdate.microsoft.com/getmanifest.asp
> 2004-06-29 16:04:55 21:04:55 Success IUENGINE
> Querying software update catalog from
> https://v4.windowsupdate.microsoft.com/getmanifest.asp
> 2004-06-29 16:04:59 21:04:59 Success IUENGINE
> Querying software update catalog from
> https://v4.windowsupdate.microsoft.com/getmanifest.asp
> 2004-06-29 16:05:03 21:05:03 Success IUENGINE
> Determining machine configuration
> 2004-06-29 16:05:03 21:05:03 Success IUENGINE
> Querying software update catalog from
> https://v4.windowsupdate.microsoft.com/consumerdrivers/getm
> anifest.asp
> 2004-06-29 16:05:17 21:05:17 Success IUENGINE
> Querying software update catalog from
> https://v4.windowsupdate.microsoft.com/getmanifest.asp
> 2004-06-29 16:05:21 21:05:21 Success IUENGINE
> Asynchronous Download started
> 2004-06-29 16:05:21 21:05:21 Success IUENGINE
> Download destination root folder is: c:\WUTemp
> 2004-06-29 16:05:24 21:05:24 Success IUENGINE
> Downloaded file
> http://download.windowsupdate.com/msdownload/update/v3-
> 19990518/cabpool/Q831167_20ec7fd945db866eb955a1f2dbd1db5.ex
> e
> 2004-06-29 16:05:24 21:05:24 Success IUENGINE
> Local path c:\WUTemp\com_microsoft.Q831167_IE6_SP1
> \Q831167.exe
> 2004-06-29 16:05:28 21:05:28 Success IUENGINE
> Downloaded file
> http://download.windowsupdate.com/msdownload/update/v3-
> 19990518/cabpool/Q832894_a56d1a98d775e1031c72934a0baa9d7.ex
> e
> 2004-06-29 16:05:28 21:05:28 Success IUENGINE
> Local path c:\WUTemp\com_microsoft.Q832894_IE6_SP1
> \Q832894.exe
> 2004-06-29 16:05:28 21:05:28 Success IUENGINE
> See iuhist.xml for details: Download finished
> 2004-06-29 16:05:28 21:05:28 Success IUENGINE
> Asynchronous Install started
> 2004-06-29 16:05:28 21:05:28 Success IUENGINE
> Asynchronous Install completed startup
> 2004-06-29 16:05:29 21:05:29 Error IUENGINE
> Install Set Restore Point (Error 0x00000422)
> 2004-06-29 16:05:29 21:05:29 Success IUENGINE
> Installing SOFTWARE item from publisher com_microsoft
> 2004-06-29 16:05:29 21:05:29 Success IUENGINE
> Installer Command Type: EXE
> 2004-06-29 16:05:51 21:05:51 Success IUENGINE
> Installing SOFTWARE item from publisher com_microsoft
> 2004-06-29 16:05:51 21:05:51 Success IUENGINE
> Installer Command Type: EXE
> 2004-06-29 16:06:20 21:06:20 Success IUENGINE
> See iuhist.xml for details: Install finished
> 2004-06-29 16:08:27 21:08:27 Success IUENGINE
> Querying software update catalog from
> https://v4.windowsupdate.microsoft.com/getmanifest.asp
> 2004-06-29 16:08:28 21:08:28 Success IUENGINE
> Querying software update catalog from
> https://v4.windowsupdate.microsoft.com/getmanifest.asp
> 2004-06-29 16:08:30 21:08:30 Success IUENGINE
> Querying software update catalog from
> https://v4.windowsupdate.microsoft.com/getmanifest.asp
> 2004-06-29 16:08:32 21:08:32 Success IUENGINE
> Querying software update catalog from
> https://v4.windowsupdate.microsoft.com/getmanifest.asp
> 2004-06-29 16:08:36 21:08:36 Success IUENGINE
> Determining machine configuration
> 2004-06-29 16:08:37 21:08:37 Success IUENGINE
> Querying software update catalog from
> https://v4.windowsupdate.microsoft.com/consumerdrivers/getm
> anifest.asp
> 2004-06-29 16:09:42 21:09:42 Success IUENGINE
> Shutting down
> 2004-06-29 16:09:44 21:09:44 Success IUCTL
> Shutting down
>
>
>
>
>
>>>>If you're attempting to install from disk you will have
>
> to open the iuhist.xml file found in Program Files\Windows
> Update\V4 to locate error codes for the failed
> installations.
> I didn't find any errors on in this log.
>
>
>
>
>>-----Original Message-----
>>
>>>>I ordered the Security Update CD and it still
>
> wouldn't update these
>
>>>>three.
>>
>>The 3 updates you cite are not on the CD. Are you
>
> installing the
>
>>updates directly from Windows Update or are you saving
>
> them to disk
>
>>and then installing ? Is your antivirus program running
>
> in the
>
>>background ?
>>If you're attempting the install from Windows Update you
>
> will find
>
>>an error message associated with the failed installations
>
> in the
>
>>Windows Update.log found in the WINDOWS folder.
>>If you're attempting to install from disk you will have
>
> to open the
>
>>iuhist.xml file found in Program Files\Windows Update\V4
>
> to locate
>
>>error codes for the failed installations.
>>
>>
>>MowGreen [MVP]
>>
>>*-343-* FDNY
>>Never Forgotten

Mike
Tue Jun 29 17:56:07 CDT 2004

Melissa,

To see what is happening with system restore you might want to try the
following quick test:
a) Create a shortcut on your desktop to a file.
b) Create a manual checkpoint
Could you create a checkpoint?
c) Delete the shortcut
d) Restore your PC to the checkpoint you created.
Was the shortcut restored? Did you see any error messages?
e) Reboot your PC
Was the checkpoint retained?

If you encounter errors post back and Mow or myself will try and help you get
SR back working correctly for you.
--
Mike Maltby MS-MVP
mcmaltby@hotmail.com


MowGreen [MVP] <mowgreen@nowandzen.com> wrote:

> The issue stems from System Restore not being able to set a restore
> point. Does SR function ?

Melissa
Tue Jun 29 18:09:25 CDT 2004

after my last reply I thought about the error with system
restore and did some more searching because when I did try
to run system restore it gave me the error message contain
here http://support.microsoft.com/default.aspx?
kbid=274092 So I followed the instructions and my system
restore opens up now. So I went to Windows Update and
installed those 3 updates and it worked! They installed
and never showed up again for me to install! Thanks for
all the advice to help me figure this one out!

but one more question do I need the wininit.xxx file
anymore? is it safe to delete?

MowGreen
Tue Jun 29 20:17:15 CDT 2004

You did really well, Melissa ... nice job !! :)
Yes, you don't *need* the file and it is safe to delete it. It's
presence means that whatever was being installed did not complete
it's installation and their was a system file change pending . My
guess is that this would have been an update from Windows Update
that required a reboot.


MowGreen [MVP]

*-343-* FDNY
Never Forgotten


Melissa wrote:

> after my last reply I thought about the error with system
> restore and did some more searching because when I did try
> to run system restore it gave me the error message contain
> here http://support.microsoft.com/default.aspx?
> kbid=274092 So I followed the instructions and my system
> restore opens up now. So I went to Windows Update and
> installed those 3 updates and it worked! They installed
> and never showed up again for me to install! Thanks for
> all the advice to help me figure this one out!
>
> but one more question do I need the wininit.xxx file
> anymore? is it safe to delete?