When I click on the windows update, it opens the page and
then the page immediately freezes(hangs). Nothing happens
after this and there are no messages. Also, I have tried
letting it sit for over an hour and nothing happens. I
also have a problem with IE 6 when I try to upgrade from
5.5. It will download IE6 to 72% and then it hangs. Anu
assistance with the following problems would be greatly
appreciated.

Re: Windows Update Hangs by MowGreen

MowGreen
Mon Dec 29 20:48:50 CST 2003

You have to fix IE before you can access Windows Update.
Boot to Safe Mode : http://support.microsoft.com/?kbid=180902
Now run the Repair tool for Internet Explorer :
http://support.microsoft.com/?kbid=194177
You'll be told the system will reboot to finish the repair.

When the system has restarted and BEFORE you go to download IE6,
TEMPORARILY disable your antivirus program and any script blocking
component of it. Move the contents, don't move or delete the folder, of
Program Files\Internet Explorer\Uninstall Information to a temporary
folder that you can create in My Documents or on the Desktop.

Try to download the entire IE 6 package :
http://public.planetmirror.com/pub/microsoft/ie/
It's about 77 MB and would be sloooww to do on dialup. If you can have
someone do it for you and burn it to a CD that would work.

If you need to install it while online, do it from here :
http://www.microsoft.com/windows/ie/downloads/critical/ie6sp1/download.asp

AFTER IE 6 SP1 is installed, reenable your antivirus program. Delete the
temporary folder that you made earlier.


HTH,
MowGreen [MVP]
*-343-* Never Forgotten


skintbaacckk wrote:

> When I click on the windows update, it opens the page and
> then the page immediately freezes(hangs). Nothing happens
> after this and there are no messages. Also, I have tried
> letting it sit for over an hour and nothing happens. I
> also have a problem with IE 6 when I try to upgrade from
> 5.5. It will download IE6 to 72% and then it hangs. Anu
> assistance with the following problems would be greatly
> appreciated.


Re: Windows Update Hangs by skintbaacckk

skintbaacckk
Thu Jan 01 22:43:04 CST 2004

I went to add/remove programs to run the repair tool in IE
and IE is not listed. Should I look elsewhere or is their
another option?

>-----Original Message-----
>You have to fix IE before you can access Windows Update.
>Boot to Safe Mode : http://support.microsoft.com/?
kbid=180902
>Now run the Repair tool for Internet Explorer :
>http://support.microsoft.com/?kbid=194177
>You'll be told the system will reboot to finish the
repair.
>
>When the system has restarted and BEFORE you go to
download IE6,
>TEMPORARILY disable your antivirus program and any script
blocking
>component of it. Move the contents, don't move or delete
the folder, of
>Program Files\Internet Explorer\Uninstall Information to
a temporary
>folder that you can create in My Documents or on the
Desktop.
>
>Try to download the entire IE 6 package :
>http://public.planetmirror.com/pub/microsoft/ie/
>It's about 77 MB and would be sloooww to do on dialup. If
you can have
>someone do it for you and burn it to a CD that would work.
>
>If you need to install it while online, do it from here :
>http://www.microsoft.com/windows/ie/downloads/critical/ie6
sp1/download.asp
>
>AFTER IE 6 SP1 is installed, reenable your antivirus
program. Delete the
>temporary folder that you made earlier.
>
>
>HTH,
>MowGreen [MVP]
>*-343-* Never Forgotten
>
>
>skintbaacckk wrote:
>
>> When I click on the windows update, it opens the page
and
>> then the page immediately freezes(hangs). Nothing
happens
>> after this and there are no messages. Also, I have
tried
>> letting it sit for over an hour and nothing happens. I
>> also have a problem with IE 6 when I try to upgrade
from
>> 5.5. It will download IE6 to 72% and then it hangs.
Anu
>> assistance with the following problems would be greatly
>> appreciated.
>
>.
>

Re: Windows Update Hangs by George

George
Fri Jan 02 04:38:27 CST 2004

skintbaacckk

Look in Add/Remove Programs under:
"Microsoft Internet Explorer (your version)"

George Gee

*skintbaacckk* has posted this message:

> I went to add/remove programs to run the repair tool in IE
> and IE is not listed. Should I look elsewhere or is their
> another option?
>
>> -----Original Message-----
>> You have to fix IE before you can access Windows Update.
>> Boot to Safe Mode : http://support.microsoft.com/? kbid=180902
>> Now run the Repair tool for Internet Explorer :
>> http://support.microsoft.com/?kbid=194177
>> You'll be told the system will reboot to finish the repair.
>>
>> When the system has restarted and BEFORE you go to download IE6,
>> TEMPORARILY disable your antivirus program and any script blocking
>> component of it. Move the contents, don't move or delete the folder,
>> of Program Files\Internet Explorer\Uninstall Information to a
>> temporary folder that you can create in My Documents or on the
>> Desktop.
>>
>> Try to download the entire IE 6 package :
>> http://public.planetmirror.com/pub/microsoft/ie/
>> It's about 77 MB and would be sloooww to do on dialup. If you can
>> have someone do it for you and burn it to a CD that would work.
>>
>> If you need to install it while online, do it from here :
>> http://www.microsoft.com/windows/ie/downloads/critical/ie6
>> sp1/download.asp
>>
>> AFTER IE 6 SP1 is installed, reenable your antivirus program. Delete
>> the temporary folder that you made earlier.
>>
>>
>> HTH,
>> MowGreen [MVP]
>> *-343-* Never Forgotten
>>
>>
>> skintbaacckk wrote:
>>
>>> When I click on the windows update, it opens the page and
>>> then the page immediately freezes(hangs). Nothing happens
>>> after this and there are no messages. Also, I have tried
>>> letting it sit for over an hour and nothing happens. I
>>> also have a problem with IE 6 when I try to upgrade from
>>> 5.5. It will download IE6 to 72% and then it hangs. Anu
>>> assistance with the following problems would be greatly
>>> appreciated.
>>
>> .



Re: Windows Update Hangs by Skintbaacckk

Skintbaacckk
Fri Jan 02 14:47:26 CST 2004

IE is not listed in my Add/Remove programs. Nor is it
listed under any other name.

>-----Original Message-----
>skintbaacckk
>
>Look in Add/Remove Programs under:
>"Microsoft Internet Explorer (your version)"
>
>George Gee
>
>*skintbaacckk* has posted this message:
>
>> I went to add/remove programs to run the repair tool in
IE
>> and IE is not listed. Should I look elsewhere or is
their
>> another option?
>>
>>> -----Original Message-----
>>> You have to fix IE before you can access Windows
Update.
>>> Boot to Safe Mode : http://support.microsoft.com/?
kbid=180902
>>> Now run the Repair tool for Internet Explorer :
>>> http://support.microsoft.com/?kbid=194177
>>> You'll be told the system will reboot to finish the
repair.
>>>
>>> When the system has restarted and BEFORE you go to
download IE6,
>>> TEMPORARILY disable your antivirus program and any
script blocking
>>> component of it. Move the contents, don't move or
delete the folder,
>>> of Program Files\Internet Explorer\Uninstall
Information to a
>>> temporary folder that you can create in My Documents
or on the
>>> Desktop.
>>>
>>> Try to download the entire IE 6 package :
>>> http://public.planetmirror.com/pub/microsoft/ie/
>>> It's about 77 MB and would be sloooww to do on dialup.
If you can
>>> have someone do it for you and burn it to a CD that
would work.
>>>
>>> If you need to install it while online, do it from
here :
>>>
http://www.microsoft.com/windows/ie/downloads/critical/ie6
>>> sp1/download.asp
>>>
>>> AFTER IE 6 SP1 is installed, reenable your antivirus
program. Delete
>>> the temporary folder that you made earlier.
>>>
>>>
>>> HTH,
>>> MowGreen [MVP]
>>> *-343-* Never Forgotten
>>>
>>>
>>> skintbaacckk wrote:
>>>
>>>> When I click on the windows update, it opens the page
and
>>>> then the page immediately freezes(hangs). Nothing
happens
>>>> after this and there are no messages. Also, I have
tried
>>>> letting it sit for over an hour and nothing happens.
I
>>>> also have a problem with IE 6 when I try to upgrade
from
>>>> 5.5. It will download IE6 to 72% and then it hangs.
Anu
>>>> assistance with the following problems would be
greatly
>>>> appreciated.
>>>
>>> .
>
>
>.
>

Re: Windows Update Hangs by MowGreen

MowGreen
Fri Jan 02 15:13:09 CST 2004

Did you go to ? :
http://support.microsoft.com/?kbid=194177

On the bottom of the page are instructions for running the repair tool
if IE is not listed in Add/Remove Programs. Do this in Safe Mode ...

" If the Internet Explorer Repair Tool Verification does not work, or if
Internet Explorer 5 is not listed in the Add/Remove Programs tool in
Control Panel, you may be able to start the Internet Explorer Repair
tool from a command prompt:
Click Start, and then click Run.
In the Open box, type the following command, and then click OK:
rundll32 setupwbv.dll,IE5Maintenance "C:\Program Files\Internet
Explorer\Setup\SETUP.EXE" /g "C:\WINDOWS\IE Uninstall Log.Txt"

NOTE: This command is case sensitive. "


MowGreen [MVP]

Skintbaacckk wrote:

> IE is not listed in my Add/Remove programs. Nor is it
> listed under any other name.
>
>
>>-----Original Message-----
>>skintbaacckk
>>
>>Look in Add/Remove Programs under:
>>"Microsoft Internet Explorer (your version)"
>>
>>George Gee
>>
>>*skintbaacckk* has posted this message:
>>
>>
>>>I went to add/remove programs to run the repair tool in
>
> IE
>
>>>and IE is not listed. Should I look elsewhere or is
>
> their
>
>>>another option?
>>>
>>>
>>>>-----Original Message-----
>>>>You have to fix IE before you can access Windows
>
> Update.
>
>>>>Boot to Safe Mode : http://support.microsoft.com/?
>
> kbid=180902
>
>>>>Now run the Repair tool for Internet Explorer :
>>>>http://support.microsoft.com/?kbid=194177
>>>>You'll be told the system will reboot to finish the
>
> repair.
>
>>>>When the system has restarted and BEFORE you go to
>
> download IE6,
>
>>>>TEMPORARILY disable your antivirus program and any
>
> script blocking
>
>>>>component of it. Move the contents, don't move or
>
> delete the folder,
>
>>>>of Program Files\Internet Explorer\Uninstall
>
> Information to a
>
>>>>temporary folder that you can create in My Documents
>
> or on the
>
>>>>Desktop.
>>>>
>>>>Try to download the entire IE 6 package :
>>>>http://public.planetmirror.com/pub/microsoft/ie/
>>>>It's about 77 MB and would be sloooww to do on dialup.
>
> If you can
>
>>>>have someone do it for you and burn it to a CD that
>
> would work.
>
>>>>If you need to install it while online, do it from
>
> here :
>
> http://www.microsoft.com/windows/ie/downloads/critical/ie6
>
>>>>sp1/download.asp
>>>>
>>>>AFTER IE 6 SP1 is installed, reenable your antivirus
>
> program. Delete
>
>>>>the temporary folder that you made earlier.
>>>>
>>>>
>>>>HTH,
>>>>MowGreen [MVP]
>>>>*-343-* Never Forgotten
>>>>
>>>>
>>>>skintbaacckk wrote:
>>>>
>>>>
>>>>>When I click on the windows update, it opens the page
>
> and
>
>>>>>then the page immediately freezes(hangs). Nothing
>
> happens
>
>>>>>after this and there are no messages. Also, I have
>
> tried
>
>>>>>letting it sit for over an hour and nothing happens.
>
> I
>
>>>>>also have a problem with IE 6 when I try to upgrade
>
> from
>
>>>>>5.5. It will download IE6 to 72% and then it hangs.
>
> Anu
>
>>>>>assistance with the following problems would be
>
> greatly
>
>>>>>appreciated.
>>>>
>>>>.
>>
>>
>>.
>>


Re: Windows Update Hangs by skintbaacckk

skintbaacckk
Sat Jan 03 12:04:13 CST 2004

When I put the command prompt in and try to run it I get a
box that has "Add a Component" checked. There are two
other options in this box but they are shaded out. When I
click ok to add the component I get a message that says:
Cannot find windows update setup files on this computer.
Please choose Windows Update under IE tools menu to add
components to IE. I do appreciate your help.

>-----Original Message-----
>Did you go to ? :
>http://support.microsoft.com/?kbid=194177
>
>On the bottom of the page are instructions for running
the repair tool
>if IE is not listed in Add/Remove Programs. Do this in
Safe Mode ...
>
>" If the Internet Explorer Repair Tool Verification does
not work, or if
>Internet Explorer 5 is not listed in the Add/Remove
Programs tool in
>Control Panel, you may be able to start the Internet
Explorer Repair
>tool from a command prompt:
>Click Start, and then click Run.
>In the Open box, type the following command, and then
click OK:
>rundll32 setupwbv.dll,IE5Maintenance "C:\Program
Files\Internet
>Explorer\Setup\SETUP.EXE" /g "C:\WINDOWS\IE Uninstall
Log.Txt"
>
>NOTE: This command is case sensitive. "
>
>
>MowGreen [MVP]
>
>Skintbaacckk wrote:
>
>> IE is not listed in my Add/Remove programs. Nor is it
>> listed under any other name.
>>
>>
>>>-----Original Message-----
>>>skintbaacckk
>>>
>>>Look in Add/Remove Programs under:
>>>"Microsoft Internet Explorer (your version)"
>>>
>>>George Gee
>>>
>>>*skintbaacckk* has posted this message:
>>>
>>>
>>>>I went to add/remove programs to run the repair tool
in
>>
>> IE
>>
>>>>and IE is not listed. Should I look elsewhere or is
>>
>> their
>>
>>>>another option?
>>>>
>>>>
>>>>>-----Original Message-----
>>>>>You have to fix IE before you can access Windows
>>
>> Update.
>>
>>>>>Boot to Safe Mode : http://support.microsoft.com/?
>>
>> kbid=180902
>>
>>>>>Now run the Repair tool for Internet Explorer :
>>>>>http://support.microsoft.com/?kbid=194177
>>>>>You'll be told the system will reboot to finish the
>>
>> repair.
>>
>>>>>When the system has restarted and BEFORE you go to
>>
>> download IE6,
>>
>>>>>TEMPORARILY disable your antivirus program and any
>>
>> script blocking
>>
>>>>>component of it. Move the contents, don't move or
>>
>> delete the folder,
>>
>>>>>of Program Files\Internet Explorer\Uninstall
>>
>> Information to a
>>
>>>>>temporary folder that you can create in My Documents
>>
>> or on the
>>
>>>>>Desktop.
>>>>>
>>>>>Try to download the entire IE 6 package :
>>>>>http://public.planetmirror.com/pub/microsoft/ie/
>>>>>It's about 77 MB and would be sloooww to do on
dialup.
>>
>> If you can
>>
>>>>>have someone do it for you and burn it to a CD that
>>
>> would work.
>>
>>>>>If you need to install it while online, do it from
>>
>> here :
>>
>>
http://www.microsoft.com/windows/ie/downloads/critical/ie6
>>
>>>>>sp1/download.asp
>>>>>
>>>>>AFTER IE 6 SP1 is installed, reenable your antivirus
>>
>> program. Delete
>>
>>>>>the temporary folder that you made earlier.
>>>>>
>>>>>
>>>>>HTH,
>>>>>MowGreen [MVP]
>>>>>*-343-* Never Forgotten
>>>>>
>>>>>
>>>>>skintbaacckk wrote:
>>>>>
>>>>>
>>>>>>When I click on the windows update, it opens the
page
>>
>> and
>>
>>>>>>then the page immediately freezes(hangs). Nothing
>>
>> happens
>>
>>>>>>after this and there are no messages. Also, I have
>>
>> tried
>>
>>>>>>letting it sit for over an hour and nothing
happens.
>>
>> I
>>
>>>>>>also have a problem with IE 6 when I try to upgrade
>>
>> from
>>
>>>>>>5.5. It will download IE6 to 72% and then it hangs.
>>
>> Anu
>>
>>>>>>assistance with the following problems would be
>>
>> greatly
>>
>>>>>>appreciated.
>>>>>
>>>>>.
>>>
>>>
>>>.
>>>
>
>.
>