Re: Windows Up-date by Mow
Mow
Wed Aug 13 20:28:12 CDT 2003
Thanks , Sharon ... and the sage advice of Jim Byrd is passed along to
the next generation ... geesh, this is gettin' to be Yoda-like.
MowG.
Sharon wrote:
> This worked for me. The third fix, deleting the uninstall
> information is what finally fixed it for me and IE6
> installed fully.
>
> These instructions are from Jim Byrd:
>
> Yours is a fairly common complaint, and this is my
> standard spiel
> about such install problems. There are three things you
> might want to
> check. In any of these install fixes, to quote Steve
> Cochran, "It is
> essential that no "interfering" software be running during
> the install and
> subsequent reboot. This is particularly true of antivirus
> software. Most
> or many of the corrupt installs involve installations
> while AV or other
> software is loaded and these prevent the ability of the
> setup process to
> upgrade dlls, and consequently installations fail or are
> incomplete." In
> addition, I would suggest disabling ALL Norton software,
> particularly System
> Doctor, if present.
>
> Fix # 1: Try running ie6setup in Safe Mode. This was
> suggested by
> Microsoft Support to one correspondent and worked for him
> after he had tried
> the fixes described below. If it doesn't for you then try
> the following.
>
> Fix # 2: First, make sure in Win
> Explorer/Tools/FolderOptions/View that you
> show hidden and system files and show extensions. If your
> OS is NT, then
> you MUST be logged on as Administrator both to install and
> for the first
> reboot. Based on my own experience, I believe this is
> also a good practice
> for Win2k, but MS does not say it's required in that case.
>
> Look in your c:\windows\inf folder and see if you find any
> files named
> oemxx.inf which have a length of 0 (zero), where the xx
> can be any number.
> There could be potentially many thousands. If you do, you
> need to erase
> these. To do this, first select the c:\windows\inf
> folder, then hit Search.
> In the Search pane on the left, enter oem*.inf and down at
> the bottom click
> Size and At Most and 1 (one). Then do Search. When it
> finishes, you should
> have all of the zero length oemxx.inf files listed in the
> right pane along
> with possibly some of size 1K. Do CNTL A to select all of
> them. Now hold
> down CNTL while you click on (de-select) all of those at
> the top that are
> 1K, so the only the 0K size files are left selected. Now
> hold down SHIFT
> and click DELETE to delete the zero length oemxx.inf files
> without sending
> them to the Recycle Bin. It will take some time if you've
> a lot of these
> files, so be patient. You'll know when it's done.
>
> Now re-start your computer into DOS and run Scandisk C:,
> fixing any errors.
> If you're not NT or Win2k, also run Scanreg /fix. Re-boot
> to Windows and
> defrag your computer (which will also probably take a
> little time), and try
> your install again from Safe mode.. If it works, fine.
>
> Fix # 3: If not, or if you didn't have such zero length
> oemxx.inf type
> files to start with, try the following. Find the
> c:\program files\internet
> explorer\uninstall information folder (It may be named
> something slightly
> different depending on your operating system, for example,
> just Uninstall in
> WinME.) It probably will be hidden, and you will have to
> un-hid it. Right
> click on the folder, select properties, then un-tick the
> Hidden attribute.
> (If you don't have this folder, then create an empty one
> named: c:\program
> files\internet explorer\uninstall information - now try
> your install again
> in Safe mode, re-selecting all components, even those
> already bolded. See
> below.)
>
> Now create a new empty folder and call it something
> like "IE Delete Backup".
> Move the contents of the \uninstall information folder to
> the new folder you
> created. (Just the contents - leave the old folder
> there.) Now try the
> install again from the start in Safe mode, re-selecting
> all components, even
> those already bolded, that you want using the Advanced
> option, and see if
> this works. It has in many, many cases, but not all. If
> it doesn't, you
> can just restore the files you saved in "IE Delete
> Backup". Let us know how
> you make out, so that if this doesn't help, perhaps
> someone else can suggest
> something else for you. Regards, Jim Byrd
>
>
>
>>-----Original Message-----
>>I have the same problem with updates for Windows ME,
>>Security updates and IE upgrades. Any help would be
>>appreciated. I get 62% installed on all of the above.
>>Thank you, Pat
>>
>>>-----Original Message-----
>>>While retreiving updates for Windows ME the download
>>
>>comes
>>
>>>across with no problems but during the installation
>
> phase
>
>>>I get 62% installeed and then it stops. Has anyone else
>>>had this problem and if so what did you did to rectify
>>
>>it.
>>
>>>I would appreciate any help. Thank you, Robert
>>>.
>>>
>>
>>.
>>