Good morning:

I entered the "New ZAPro" thread with Heirloom on 9/10 when my ZAPro upgrade
failed to load, simply stopping in midstream and showing "not responding" in
the task manager. Their principal advice was to load it in safe mode. I
tried that this morning with the same basic result except that the blue
screen is immediate--no waiting around for something to happen. The error
message is:

"There is a problem with a system file. Windows might not be able to run
correctly. You might be able to fix this problem by running System Restore.
If this does not fix the problem, try reinstalling Windows.

VxD dynamic link call: VSDATA95(01) + 002FC3C to "0028", service 800A."

This was followed by an option to keep going or stop. "Y" rewrote the error
screen; "N" wrote this new screen:

"Invalid VxD dynamic link call to device number 28, service 74. Your
Windows configuration is invalid. Run the Windows Setup program again to
correct this problem.

System halted."

They so casually suggest reinstalling Windows!

I didn't run System Restore because when the problem first came up last week
my checkpoints got erased (?) so I have nothing to restore to. (I made a
checkpoint at the time, and the system has been making its own since, so
apparently whatever happened was temporary.)

I started having shutdown problems a couple of weeks earlier after updating
three or four applications over the same weekend, including AdAware and
SpyBot. I mention it only in case it seems relevant.

Is that message telling me anything useful? Any ideas?

Thanks, Joe